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Technical Project Manager
hace 2 meses
TECHNICAL PROJECT MANAGER - Junior to Mid Level
Madrid, Spain (MUST BE IN MADRID OR COMMUTABLE TO OUR OFFICE IN MADRID, SPAIN)
About Tillster
Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade, we have developed revolutionary self-service, ordering, and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants.
Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over.
About the Role
Tillster seeks a Technical Project Manager to join its team, managing moderately complex technical and technology-centric programs and projects. You will work cross-functionally with Product, Sales, Account Management, Marketing, Engineering, Technology Analysis & Documentation, Technical Support, and other teams, documenting and reporting program scope, deliverables, timeliness, critical paths, change control, and proactively engage in risk mitigation.
What You'll Do
Work with some of our biggest clients in Spain.
Build a project plan that gets clients live and to market as fast and with the highest quality possible.
Create clear communication and definition of what has been promised to the customer, the timeline, and outcomes expected.
Manage a high volume of fast-paced concurrent projects to successful delivery.
Set and meet deadlines with quality deliverables, adapting plans based on changing data or conditions.
Conduct daily project stand-up meetings, collecting and disseminating information to functional teams and stakeholders.
Drive cross-functional team deliverables and schedules, hitting target milestones.
Ownership and accountability of accurate and timely project planning, management, coordination, tracking, and reporting.
Track open issues and risks and effectively negotiate to impact decisions and trade-offs.
Anticipate, identify, document, and manage key project and program risks.
Identify cross-functional dependencies, track, and report on their progress.
Document and communicate status, issues, and risks in a timely manner to stakeholders and senior management.
Create clearly understandable and actionable success criteria, objectives, and requirements.
Use effective verbal and written communication skills to interact with individuals at all levels of the organization.
Client engagement duties as required or directed.
About You
Bachelor's degree in Computer Science, Engineering, or closely related field.
Minimum 1-2+ years' experience in a technical project lead role.
Success working in an Agile/SCRUM environment required.
Must have experience in Engineering and IT computer systems.
Knowledge of Kiosk and POS systems a plus.
Excellent communication and influencing skills.
Technical and technological aptitude.
Flexible, adaptable; comfort with ambiguity.
Strong bias for action; ability to juggle multiple priorities.
Eagerness and willingness to roll up your sleeves.
Bilingual highly preferred, English and Spanish.
The Interview Process
Recruiter interview with a Talent Acquisition Specialist.
Interview with Project Team.
Final interview with our Head of Kiosks.
Making a Difference in the Tillster Way
Our mission is to empower restaurants and consumers globally, by supporting and nurturing the people who are part of the global Tillster team. We want to ensure all employees feel respected, confident, and engaged. Creating an inclusive working environment is of utmost importance to us.
Pay and Benefits (Spain)
Health insurance : Tillster pays the premium for employee private health insurance.
Holidays: local/municipal holidays in accordance with applicable Spain Labour laws.
Vacation: Based on Spain Labor Laws.
Education, Learning & Development : We offer Udemy Learning courses; and ongoing learning and development opportunities.
Tillster is proudly an Equal Opportunity Employer
Principals only – no Agencies or calls please
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