Mobile Service Dispatcher

hace 1 mes


Fuenlabrada, España Jr Spain A tiempo completo

col-wideJob Description:What to ExpectWhat You'll Do- Determine if customer concern can be resolved over the phone; escalate as required to pre-diagnostic team, mobile service team and carry out customer education as required.- Maintain relations with PDN teams and follow up with customers as required- Accurately record issues and data into Dealer Management System. Attention to detail critical- Lock down appointments, confirming time and requests, supply regular updates for customer required.- Have a good geographic understanding of your intended zone, understand time and distances between potential appointments,- Initiate parts request procedure.- Manage customer escalation- Maintain regular development of SC FOH teams on customer flow, new developments/processes, etc- Maintain relations with SC / field teams- Can report results for KPIs to team mates managers and stakeholders confidentlyWhat You'll Bring- Understanding of basic automotive techniques related to repair and servicing of automobiles- Ability to follow oral and written instructions with attention to detail- Willingness to learn new and innovative automotive technologies- Ability to establish and maintain cooperative working relationships Perform detailed daily record keeping and reporting- Effectively handle multiple priorities, organize workload, and meet deadlines- Work in a team-based environment and achieve common goal- Conflict management skills.- Rigor - Strong documentation skills in Toolbox/Systems- High School diploma or equivalent- Dealer Management System(s), Outlook, and MS Office- Associate Degree or certificate in Automotive Technology, preferred- Retail automotive service experience, preferred- Must have and maintain a valid driver's license and an acceptable and safe driving record- Must have two years of driving experience- Good level of English required



  • Fuenlabrada, España Tesla A tiempo completo

    What to Expect What You’ll Do - Determine if customer concern can be resolved over the phone; escalate as required to pre-diagnostic team, mobile service team and carry out customer education as required. - Maintain relations with PDN teams and follow up with customers as required - Accurately record issues and data into Dealer Management System....


  • Fuenlabrada, Madrid, España Jr Spain A tiempo completo

    col-wideJob Description:What to ExpectWhat You'll DoDetermine if customer concern can be resolved over the phone; escalate as required to pre diagnostic team, mobile service team and carry out customer education as required.Maintain relations with PDN teams and follow up with customers as requiredAccurately record issues and data into Dealer Management...


  • Fuenlabrada, España Tesla A tiempo completo

    What to Expect - En Tesla, nuestros/ as Técnicos son la espina dorsal de nuestras operaciones de servicio, apoyando nuestra misión de acelerar la transición del mundo hacia la energía sostenible. Hemos creado la flota de vehículos más innovativa de la historia, y tú, como Técnico Service, ayudarás a prestar un servicio igualmente innovativo a...


  • Fuenlabrada, Madrid, España Tesla A tiempo completo

    What to Expect En Tesla, nuestros/ as Técnicos son la espina dorsal de nuestras operaciones de servicio, apoyando nuestra misión de acelerar la transición del mundo hacia la energía sostenible. Hemos creado la flota de vehículos más innovativa de la historia, y tú, como Técnico Service, ayudarás a prestar un servicio igualmente innovativo a...


  • Fuenlabrada, España Beckman Coulter Life Sciences A tiempo completo

    .Wondering what's within Beckman Coulter Life Sciences (LS)? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates...


  • Fuenlabrada, España Tesla A tiempo completo

    Tesla participates in the E-Verify Program What to Expect - ¿Quieres ayudar a acelerar la transición del mundo hacia la energía sostenible? En Tesla, esta es nuestra misión. En Tesla, nuestros/as Mecánicos/as son la espina dorsal de nuestras operaciones de servicio, apoyando nuestra misión de acelerar la transición del mundo hacia la energía...


  • Fuenlabrada, Madrid, España Coach A tiempo completo

    Stuart Weitzman is synonymous with modern femininity. For more than 35 years, the red-carpet favorite brand has designed products that inspire women to feel beautiful on their own terms by mastering the art of melding fashion, function and fit. The brand's empowering approach to style has resonated globally, as SW's fashion-forward collections are sold in...


  • Fuenlabrada, Madrid, España Tesla A tiempo completo

    Tesla participates in the E-Verify ProgramWhat to Expect¿Quieres ayudar a acelerar la transición del mundo hacia la energía sostenible?En Tesla, esta es nuestra misión.En Tesla, nuestros/as Mecánicos/as son la espina dorsal de nuestras operaciones de servicio, apoyando nuestra misión de acelerar la transición del mundo hacia la energía sostenible....


  • Fuenlabrada, España Coach A tiempo completo

    Stuart Weitzman is synonymous with modern femininity. For more than 35 years, the red-carpet favorite brand has designed products that inspire women to feel beautiful on their own terms by mastering the art of melding fashion, function and fit. The brand’s empowering approach to style has resonated globally, as SW’s fashion-forward collections are sold...


  • Fuenlabrada, España Beckman Coulter Diagnostics A tiempo completo

    At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward.Join a team where you can be heard, be supported, and always be yourself.We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates.Look again and you'll...