Customer Care Intern
hace 1 mes
.At Amenitiz, we're on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats in Bolivia.Empowering over 12,000 hoteliers worldwide, we're not just another SaaS scaleup - we're revolutionising one of the world's oldest industries. With over $50M raised from top-tier VCs backing disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been named a TravelTech Titan and one of Wired's hottest start-ups.Starting in 2024 with a diverse team of 380+ across our Barcelona and Medellin offices, Amenitiz fosters a culture of positivity and personal development. Within our ranks, you'll find enthusiastic individuals who thrive on ownership and collaboration.Every day, we lead by example, putting client satisfaction first and fostering a culture of strong execution. We're dedicated to making a positive impact wherever we go. Are you ready to take on a new challenge?About the roleAs our Customer Care Intern,you will be in charge of helping our clients with various issues they might have while using Amenitiz software.You're on the company's front line, and a reflection of the level of service we give our clients.Your missionsBe part of an amazing team of people, working closely with your team leader, and delivering the best service possible to hoteliers and property owners.Have a direct impact on our customer satisfaction, product adoption, and customer lifetime value.Ensure clients know how to use Amenitiz and help them become product experts themselves.Build robust relationships with our customers to limit the churn rate.Ensure you handle and follow up troubleshooting issues in the most adapted and efficient way.Provide our customers with any extra advice requested, always looking to go the extra mileAbout youYou are a native French speaker and you have outstanding communication skills in English. Spanish is a plusYou have strong customer orientation and the ability to adapt to each client to provide a personalized experience.Empathy is one of your strongest skills, you are able to put yourself in the customer's shoes and actively handle their requests.Excellent organization and coordination skills, you are a natural problem solver and are not afraid to think outside the box for solutions.If you have previous experience in a customer-facing role is a great plusRequirements- Internship agreementprovided by your University- Documentation allowing you to work in Spain full time (40h/week)Please apply only if you are okay with this conditions.It sounds fantastic, but why Amenitiz?We are building a great product:Managing and streamlining processes in the hospitality industry can be challenging for independent hoteliers, especially when it comes to handling reservations (overbookings) and reducing online travel agencies' (OTAs) fees
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Customer Care Intern
hace 1 mes
Barcelona, España Customer Labs A tiempo completo.At Amenitiz, we're on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats in Bolivia.Empowering over 12,000 hoteliers worldwide, we're not just another SaaS scaleup - we're revolutionising one of the world's oldest industries. With over $50M raised from top-tier VCs...
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Customer Care and Sales Ambassador
hace 1 día
Barcelona, Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completoAbout the JobWe are seeking a highly skilled Customer Care and Sales Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our sales team, you will be responsible for providing exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide expert advice and sales discussions with pre-qualified...
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Customer Care Intern
hace 3 meses
Barcelona, España Olala Homes A tiempo completo**About Olala Homes**: Olala Homes is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a Hospitality group that manages over 1200 short-term rentals, hotels, and other unique accommodations, as well as 10 restaurants, across multiple countries in Europe, Asia and the Middle East. Our...
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Customer Care Intern
hace 3 semanas
Barcelona, España Olala Homes A tiempo completoAbout Olala HomesOlala Homes is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a hospitality group that manages over 1200 accommodation units, such as short-term rentals, hotels, and other unique stays; as well as 10 F&B assets, across multiple countries in Europe, Asia and the Middle...
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Customer Care Intern
hace 3 semanas
Barcelona, España Olala Homes A tiempo completoAbout Olala HomesOlala Homes is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a hospitality group that manages over 1200 accommodation units, such as short-term rentals, hotels, and other unique stays; as well as 10 F&B assets, across multiple countries in Europe, Asia and the Middle...
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Customer Care Intern
hace 2 semanas
Barcelona, España Angels Care Health Hudson Manor A tiempo completo.At Amenitiz, we're on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats in Bolivia.Empowering over 12,000 hoteliers worldwide, we're not just another SaaS scaleup - we're revolutionising one of the world's oldest industries. With over $50M raised from top-tier VCs...
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Customer Care Intern
hace 2 meses
Barcelona, España Olala Homes A tiempo completoAbout Olala HomesOlala Homes is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a hospitality group that manages over 1200 accommodation units, such as short-term rentals, hotels, and other unique stays; as well as 10 F&B assets, across multiple countries in Europe, Asia and the Middle...
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Customer Care Intern
hace 2 meses
Barcelona, España Compassionate Care In Christ Home Healthcare Agency A tiempo completo.At Amenitiz, we're on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats in Bolivia.Empowering over 12,000 hoteliers worldwide, we're not just another SaaS scaleup - we're revolutionising one of the world's oldest industries. With over $50M raised from top-tier VCs...
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Customer Care Intern
hace 3 semanas
Barcelona, España Compassionate Care In Christ Home Healthcare Agency A tiempo completo27 jul | Compassionate Care In Christ Home Healthcare Agency | BarcelonaAt Amenitiz, we're on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats in Bolivia. Empowering over 12,000 hoteliers worldwide, we're not just another SaaS scaleup - we're revolutionising one of the...
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(Inicio Inmediato) Customer Care Intern
hace 2 días
Barcelona, España Angels Care Health Hudson Manor A tiempo completo.At Amenitiz, we're on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats in Bolivia.Empowering over 12,000 hoteliers worldwide, we're not just another SaaS scaleup - we're revolutionising one of the world's oldest industries. With over $50M raised from top-tier VCs...
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Customer Care Intern
hace 3 semanas
Barcelona, España Villagecarefamilyservices A tiempo completoAt Amenitiz, we're on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats in Bolivia. Empowering over 12,000 hoteliers globally, we're not just another SaaS scaleup - we're revolutionising one of the world's oldest industries. With over $50M raised from top-tier VCs...
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Customer Care Intern
hace 1 mes
Barcelona, España Villagecarefamilyservices A tiempo completo.At Amenitiz, we're on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats in Bolivia.Empowering over 12,000 hoteliers worldwide, we're not just another SaaS scaleup - we're revolutionising one of the world's oldest industries. With over $50M raised from top-tier VCs...
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Customer Service Representative
hace 19 horas
Barcelona, Barcelona, España Digital Customer Care Company Bv A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company Bv. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries and...
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Customer Care
hace 1 semana
Barcelona, España El solar A tiempo completoEmpresa que opera en el sector de seguros busca un/a empleado/a al cliente/customer care. El recurso insertado **se ocupará de**: - de la actividad de centralita, - de la asistencia telefónica a los clientes, **Requisitos**: - Diploma de bachillerato - Excelentes habilidades de comunicación y de relación con el público, - Excelentes dotes...
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Customer Care
hace 3 meses
Barcelona, España SeQura A tiempo completo**About seQura** We provide innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers. Our unique risk scoring capabilities allow us to give access to credit to many shoppers that otherwise would be left out, providing the highest acceptance rates for flexible payments in the market. We make a...
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Customer Care
hace 3 meses
Barcelona, España Grupo Iman A tiempo completoAdministrativos y secretariado- SANTA PERPETUA DE MOGODA, Barcelona (España)- Otros Contratos- Completa- Publicado el 08/02/2024- En qué consiste el trabajo:- Desde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral.- #Conectamoseltalentoconlasoportunidades- Buscamos incorporar/a un/a administrativo/a customer...
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Customer Care Agent
hace 3 meses
Barcelona, España Oficina de Treball del SOC A tiempo completoTitulacions: GRAU en Màrqueting Idiomes: ANGLÈS Tipus de contracte: LABORAL INDEFINIT Horari: 9 a 18h Torn partit de dill a div. Customer Care Agent amb Certificat de Discapacitat per emetre les comunicacions internes i amb els clients. Gestió i planificació de comandes i col-laborar en la fixació de preus. Introduir la informació a l'ERP SAP. Es...
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Customer Care
hace 3 meses
Barcelona, España Grupo Iman A tiempo completoAdministrativos y secretariado- SANTA PERPETUA DE MOGODA, Barcelona (España)- Otros Contratos- Completa- Publicado el 03/04/2024- En qué consiste el trabajo:- Desde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral.- #Conectamoseltalentoconlasoportunidades- Buscamos incorporar/a un/a administrativo/a customer...
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Customer Success Associate
hace 2 días
Barcelona, Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completoAbout ACCS - ARES Customer Care Solutions GmbHWe are a leading provider of customer care solutions, dedicated to helping businesses thrive in the ever-evolving market landscape.Job DescriptionWe are seeking a highly skilled Customer Success Associate to join our team. As a key member of our customer success department, you will play a crucial role in...
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Senior Customer Care Manager
hace 1 mes
Barcelona, España GSMA A tiempo completoAs Senior Customer Care Project Manager, you are responsible for Customer Care process and service assessment and design. You deliver Customer Care solutions across the Mobile World Congresses, including project plan ownership, budget ownership, compliance ownership and reporting to and managing stakeholders on project and solution status. Where necessary,...
