Talent Management Specialist

hace 2 semanas

Granada, España Rws Group A tiempo completo

Job Purpose:
Managing RWS's talent to support RWS's current project requirements as well as enable growth in key areas and the expansion of our service offering to clients in the Arabic Market . Delivering excellent customer service to RWS Client Services (CS), Language Delivery teams (LD) and commercial organisation to ensure RWS have the talent required to succeed on all accounts. Representing RWS's brand and increasing RWS's presence in the market through networking and relationship building. Managing expenditure and procurement of all assigned languages.

Job Overview:
Key Responsibilities

Global recruitment of talent for a variety of tasks and subject matters:

Advertising for applicants and actively contacting potential freelancers to encourage application to RWS

Coordinating recruitment activities and application processes for new translation vendors

Processing applications, organising tests and evaluations and entering details of successful candidates on the Vendor Database

Compiling ongoing statistics to measure effectiveness of recruitment sources and methodology

Tracking multiple leads and applications accurately and efficiently to enable quick retrieval

Negotiating rates with new freelancers to ensure they are in line with RWS's spend strategies

Promoting the use of RWS Studio to potential freelancers

Ensuring new freelancers have a clear understanding of RWS's expectations and procedures

Networking, representing the RWS brand and influencing the industry:

Regular use of social media to retain and grow RWS's presence in the market

Representing RWS at events and conferences

Conveying the unique benefits of working with RWS to freelancers

Developing knowledge and awareness of RWS freelancers and the freelance community in the region, to be able to advise on freelancers and pick up useful information and contacts for strengthening RWS's supply chain

Build a mutually beneficial relationship with freelancers in order to place RWS, as a client, in a strategically positive position within your local/regional vendor community.

Working with universities and other institutions to develop talent and promote RWS

Driving and Coordinating campaigns with Language delivery teams and Client Services:

Proactively assessing RWS's capacity in all areas and ensuring regular collaboration with LD, CS and sales teams to ensure the Supply Chain is actively supporting RWS's growth

Planning resource allocation for specified campaigns, including evaluating data on current capacity to determine if recruitment is needed for anticipated projects

Creating and managing proposals for specific account/vertical campaigns

Integration and maintenance of talent:

Maintaining integrity of all data on the Vendor Database for various resources, language combinations and subject matter areas

Instructing and training users to use the Vendor Database in the most effective way

Informing in-house Translation Team of new freelancers added, and promoting and monitoring their active integration in live projects

Acting as a main point of contact for non-project communication with freelancers, e.g. business reviews and quality discussions

Monitoring utilisation of all vendors to ensure balanced usage

Working with the LD team to ensure new freelancers are introduced to accounts and to analyse and influence the buying strategy

Working with the LD team and FL to ensure quality is at the right level across verticals and to ensure a regular feedback loop is in place

Procurement:

Creation, analysis and follow up of purchasing plans for your territory

Analysing expenditure data to validate and strengthen the effectiveness of our cost control strategy

Skills & Experience:

At least 3 years' experience in the industry (vendor management experience preferred) and in the Arab market specifically

Advanced verbal and written communication skills in English and Arabic with an excellent telephone manner

Ability to prioritize and to work to tight deadlines

Proactive and flexible approach, reliable and systematic

Excellent negotiation skills

PC literate with good experience of MS Office, especially Word and Excel

Analytical mind, ability to create and interpret reports on vendor usage, expenditure and other variables

Advanced knowledge of Internet searching and social media

Skilled networker and relationship-builder

Bilingualism (English and Arabic), written and spoken

Seniority and professionalism, skilled and responsible spokesperson (to be able to represent RWS)

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