It Support Analyst

hace 1 mes


España Ntt Data A tiempo completo

Req ID: 299345 Competitive salary | on site in Sierre, Switzerland At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA is currently looking for an IT Support Analyst (f/m/d) onsite in Sierre for our growing team in Switzerland. Overview The IT Support Analyst (f/m/d) is responsible for on-site installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters. This role combines good level technical skills with an emphasis on the delivery of a high level of customer service. This customer-facing role will interact with, and take direction from Field Tech Services leadership and the customer to provide first class customer support and technical troubleshooting expertise. Role Responsibilities Review, troubleshoot and approve operational quality desktops, notebooks, printers, and associated peripherals. Install, maintain and optimise desktop /notebook configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising the customers on preventive maintenance and configurations which may impact product performance. Instructs users in the operation and maintenance of the system. Key Skills Several years of relevant Desktop Support experience (on site/remote) Experience troubleshooting Windows in an Enterprise environment is a must. Excellent customer service skills Deep knowledge of imaging and troubleshooting Windows Desktops/Laptops, primarily Windows 10 and Office 365 Understanding of PC Reimaging processes and procedures, and experience with annual refresh programs. Strong professional, interpersonal, communication and multi-tasking skills and the ability to work well within a team environment Must be fluent in French & English. Willing to work On Call. Desirable Skills Experience with Service Now ticketing system preferred. Experience with SCCM Imaging and MDT preferred. Benefits Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com . LI-EMEA


  • It Support Analyst

    hace 4 días


    España Mycareer+ A tiempo completo

    REQUIREMENTS: Associates or Bachelors degree in Information Systems, or 5 years of relevant experience. Must be a U.S. Citizen, meet the U.S. Department of States definition of a U.S. Person, and be able to obtain a Secret Level Security Clearance. Familiarity with DCSA, ITAR, CUI handling, and CMMC certification is preferred. JOB DESCRIPTION: The IT Support...

  • IT Senior Support Analyst

    hace 3 semanas


    España Thirdera A tiempo completo

    Thirdera is looking for highly skilled Senior IT Support Analyst to join our Spain team! Who is Thirdera? Thirdera is the largest pure play ServiceNow partner worldwide. We strive to make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at the speed of NOW. Thirdera brings together the power of...


  • España Hays A tiempo completo

    **Application Support Analyst **:1112868 - **Job type **:Contract - **Location **:CANADA - **Profession **:Infrastructure - **Industry **:Property & Real Estate - **Pay **:Negotiable **Our client, is looking to hire an Application Support Analyst for a 6-month contract.**: - IT Support Analyst - RMS (Resort Management System)- Client: Property Group -...


  • España BOARD Deutschland GmbH A tiempo completo

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 30 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver.We strongly believe every...

  • IT Business Analyst

    hace 2 semanas


    España Autoliv Mexico A tiempo completo

    IT Business Analyst Leading technical aspects of the implementation of new solutions, documenting business requirements, modelling processes and roles, configuring integrated solutions, ensuring information security and supporting a global solutions. What you’ll do: • Ensure business requirements are met and aligned with strategy • Improve connection...

  • IT Business Analyst

    hace 1 semana


    España Autoliv Mexico A tiempo completo

    IT Business Analyst Leading technical aspects of the implementation of new solutions, documenting business requirements, modelling processes and roles, configuring integrated solutions, ensuring information security and supporting a global solutions. What you’ll do: • Ensure business requirements are met and aligned with strategy • Improve connection...

  • It Business Analyst

    hace 1 mes


    España Autoliv Mexico A tiempo completo

    IT Business Analyst Leading technical aspects of the implementation of new solutions, documenting business requirements, modelling processes and roles, configuring integrated solutions, ensuring information security and supporting a global solutions. What you'll do: • Ensure business requirements are met and aligned with strategy • Improve connection...

  • IT Business Analyst

    hace 1 mes


    España Autoliv Mexico A tiempo completo

    IT Business Analyst Leading technical aspects of the implementation of new solutions, documenting business requirements, modelling processes and roles, configuring integrated solutions, ensuring information security and supporting a global solutions. What you’ll do: • Ensure business requirements are met and aligned with strategy • Improve connection...


  • España DHL Germany A tiempo completo

    Is IT your passion?Logistics is the future! IT Passion and your future in DSC Supply Chain Valencia center of excellence, the better place to work!Top Employer Certified Spain and EuropeVideo 1Video 2Video 3IT Support Specialist Role PurposeThe primary purpose of this IT Support Specialist is to provide L1 application and service support to the business, to...


  • España DHL A tiempo completo

    Is IT your passion? Logistic is future! IT Passion and your future in DSC Supply Chain Valencia center of excellence, the better place to work! Top Employer Certified Spain and Europe IT Support Specialist Role Purpose The primary purpose of this IT Support Specialist is to provide L1 application and service support to the business, to have a detailed...

  • IT Business Analyst

    hace 3 semanas


    España Zurich Australian Insurance Ltd. A tiempo completo

    IT Business Analyst117627As an IT Business Analyst your main accountabilities will involve:Understanding business objectives and business specifics (e.g. on processes, guidelines, products) to validate business requirements and to make sure business needs are met and in line with strategic priorities and vision.Providing explanations and expertise regarding...

  • IT Analyst

    hace 2 semanas


    España Corteva Agriscience A tiempo completo

    Description En Corteva Agriscience, nos ayudarás a hacer crecer lo que sigue. No importa cuál sea tu función, serás parte de un equipo que está construyendo el futuro de la agricultura, resolviendo los problemas alimentarios del mundo a través de la innovación, la tecnología y anteponiendo a las personas. Tenes la oportunidad de unirte a nuestro...

  • IT Support

    hace 2 semanas


    España Page Personnel España A tiempo completo

    Conocimientos básicos de IT, HW & SW. - Gestión de usuarios en AD. - Gestión de usuarios en Citrix. - Gestión de accesos Aplicaciones. - Conocimientos básicos de Servidores Windows. IT Support |Cliente final ubicado en el centro de Madrid - Grado Medio en Informática. - Concoimientos en las tecnologías mencionadas anteriormente. - Ganas de...


  • España Amadeus IT Group A tiempo completo

    Hospitality Customer Support Analyst - Sunday to Thursday Job Title: Hospitality Customer Support Analyst - Sunday to Thursday Maintain and Improve Amadeus’ high-quality customer support! Join us at Amadeus to develop a fulfilling and rewarding career at the intersection of Technology and Hospitality. We are known worldwide for the quality of our customer...


  • España Amadeus IT Group A tiempo completo

    Hospitality Customer Support Analyst - Sunday to ThursdayJob Title: Hospitality Customer Support Analyst - Sunday to ThursdayMaintain and Improve Amadeus’ high-quality customer support!Join us at Amadeus to develop a fulfilling and rewarding career at the intersection of Technology and Hospitality. We are known worldwide for the quality of our customer...


  • España Plexus A tiempo completo

    Join Plexus Tech. At Plexus we are looking for a Functional Support Analyst to join a large project, to ensure coordination between the subsidiary teams (14 countries), the IT department (in Madrid) and the head office. REQUIREMENTS: Requirement taking and test performance. High level of English. High level of French. Available for travel (approx. 4 days...

  • IT Risk Analyst

    hace 2 semanas


    España Allianz A tiempo completo

    AllianzAs an international financial services provider, Allianz offers worldwide products and solutions in insurance and asset management.Are you passionate about risk management and keen on building a career in a dynamic and innovative environment? Do you thrive in a culture of diversity, collaboration, and trust? At Allianz Services, you will have the...

  • Junior IT Risk Analyst

    hace 2 semanas


    España Allianz A tiempo completo

    Who are we?Are you passionate about risk management and keen on building a career in a dynamic and innovative environment? Do you thrive in a culture of diversity, collaboration, and trust? At Allianz Services, you will have the opportunity to make an impact and grow professionally. Join us to care for tomorrow.Who will you be joining?Allianz Services...

  • It Support

    hace 2 semanas


    España Salve.Inno Consulting A tiempo completo

    Job Overview As an IT Support Specialist , you will be responsible for providing technical assistance to clients with service contracts, addressing a wide range of hardware, software, and network issues. You'll use tools like TeamViewer and FreshDesk to troubleshoot and manage support tickets effectively, ensuring swift resolution and clear communication...

  • IT Risk Analyst

    hace 2 semanas


    España Allianz A tiempo completo

    Are you passionate about risk management and keen on building a career in a dynamic and innovative environment? Do you thrive in a culture of diversity, collaboration, and trust? At Allianz Services, you will have the opportunity to make an impact and grow professionally. Join us to care for tomorrow.Who will you be joining?Allianz Services provides...