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.ADP sta assumendo uno Stagista specializzato in paghe.Offriamo un completo programma di formazione su Milano che ti fornirà tutte le competenze e le conoscenze necessarie per avere successo presso ADP e prepararti per una futura carriera nella Gestione del Capitale Umano. Riceverai formazione e sviluppo che potranno far decollare la tua carriera dopo il programma, conducendoti verso un ruolo permanente qui presso ADPCome stagista specializzato in paghe, sarai il punto di contatto con i clienti per risolvere rapidamente le loro richieste tramite chiamate telefoniche, e-mail e la nostra piattaforma di Gestione delle Relazioni con il Cliente. Elaborerai e fornirai le paghe dei clienti e tutti gli altri servizi correlati, inclusi i requisiti "Fine Anno" (EOY), in modo accurato e tempestivo.COSA FARAI: ResponsabilitàRisolvere le richieste, i problemi e le domande dei clienti in modo che siano soddisfatti e siano rispettati i livelli di servizio.Individuare ed implementare miglioramenti relativi ai servizi, ai processi e ai prodotti.Gestire le aspettative dei clienti in merito ai tempi di risoluzione delle problematiche.Gestire le paghe rispettando i tempi e le scadenze.PER AVERE SUCCESSO IN QUESTO RUOLO: RequisitiLaurea in Contabilità o Amministrazione/Economia.Esperienza nel servizio clienti.Conoscenze di base delle paghe e della normativa costituiscono un vantaggio.Eccellenti competenze informatiche Microsoft Office.Eccellenti competenze comunicative, di problem-solving, analitiche e organizzative.Abilità di rimanere calmi e di fornire un servizio clienti costante e di alta qualità.Abilità di adattare lo stile di comunicazione in base al contesto e all'obiettivo.Abilità di assimilare rapidamente e trattenere nuove informazioni.Giocatore di squadra che contribuirà alla cultura e agli obiettivi del team.Flessibilità e reattività al cambiamento.PUNTI EXTRA PER: Qualifiche PreferenzialiConoscenza fluente/proficiente dell'inglese.TI PIACERÀ LAVORARE QUI PERCHÉ POTRAI:Essere te stesso in una cultura che valorizza l'equità, l'inclusione e l'appartenenza, creando uno spazio sicuro per diverse prospettive e intuizioni.Appartenere unendoti a Gruppi di Risorse Aziendali in cui potrai connetterti a livello globale con reti e alleati che condividono interessi ed esperienze comuni.Sviluppare la tua carriera in un ambiente agile e dinamico con numerose opportunità di crescita.Continuare a imparare attraverso opportunità di formazione continua, sviluppo e tutoraggio.Prenderti cura della tua salute. I migliori benefit iniziano dal primo giorno perché i dipendenti sani sono felici.Bilanciare lavoro e vita. Risorse e flessibilità per integrare più facilmente il lavoro con la tua vita.Focalizzarti sulla tua salute mentale e sul tuo benessere. Siamo qui per offrire un servizio eccezionale ai nostri clienti e nulla di tutto ciò è possibile se ognuno di noi non si prende cura di sé stesso e non è presente per gli altri
