Empleos actuales relacionados con Customer Support Specialist - Ferrol - Stay
-
Freelance Customer Support Specialist
hace 2 semanas
Ferrol, La Coruña, España Social Discovery Group A tiempo completoCustomer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team on a freelance basis. As a key member of our support team, you will play a crucial role in ensuring our users have a positive and enjoyable experience on our online dating platforms.Your primary responsibility will be to provide prompt and courteous assistance...
-
Customer Support Specialist
hace 3 semanas
Ferrol, La Coruña, España Social Discovery Group A tiempo completoCustomer Support Agent - Freelance OpportunityWe are seeking a skilled Customer Support Agent to join our team on a freelance basis. As a key member of our support team, you will play a vital role in ensuring our users have a positive experience on our online dating platforms.Key Responsibilities:Respond to user emails and chats in a timely and professional...
-
Customer Support Specialist
hace 3 semanas
Ferrol, La Coruña, España Social Discovery Group A tiempo completoCustomer Support Agent - Freelance OpportunityWe are seeking a skilled Customer Support Agent to join our team on a freelance basis. As a key member of our support team, you will play a vital role in ensuring our users have a positive experience on our online dating platforms.Key Responsibilities:Respond to user emails and chats in a timely and professional...
-
Customer Support Representative
hace 3 semanas
Ferrol, La Coruña, España Social Discovery Group A tiempo completoCustomer Support Agent - Freelance OpportunitySocial Discovery Group, a global technology company, is seeking a skilled Customer Support Agent to join our team on a freelance basis. As a key member of our support team, you will play a vital role in ensuring our users have a positive experience on our online dating platforms.Main Responsibilities:Respond to...
-
Desktop Support Engineer
hace 2 meses
Ferrol, España Stechad outsourcing LTD A tiempo completoA Desktop Support Specialist support computer software integration by diagnosing, IT networking, windows server administrator, office 365, hardware and troubleshooting common problems. Installing new software, Installing new hardware (servers, printers, computer workstations, etc.), Setting up user accounts, permissions and passwords, Overseeing security of...
-
Customer Support Technician
hace 10 horas
Ferrol, España Gt Motive A tiempo completo¿Estás buscando un cambio profesional? Descubre por qué GT Motive podría ser el lugar ideal para tu próximo paso:Flexibilidad horaria.Teletrabajo: si vives cerca de una de nuestras oficinas, vamos un día presencialmente para vernos las caras y tomarnos un café.Happy Day: el día de tu cumpleaños queremos que lo disfrutes, por eso tienes medio día...
-
Senior Coating Specialist
hace 3 semanas
Ferrol, La Coruña, España Jotun Group A tiempo completoJob Title: Senior Coating AdvisorJob Summary: We are seeking a highly skilled Senior Coating Advisor to join our team. As a key member of our technical team, you will provide expert advice to our customers on coating specifications and ensure that projects are carried out according to contract and customer satisfaction.Key Responsibilities:Work independently...
-
Senior Coating Specialist
hace 3 semanas
Ferrol, La Coruña, España Jotun Group A tiempo completoJob Title: Senior Coating AdvisorJob Summary: We are seeking a highly skilled Senior Coating Advisor to join our team. As a key member of our technical team, you will provide expert advice to our customers on coating specifications and ensure that projects are carried out according to contract and customer satisfaction.Key Responsibilities:Work independently...
-
Offshore Wind Engineering Manager
hace 2 semanas
Ferrol, La Coruña, España Ghenova A tiempo completoJob DescriptionWe are seeking a highly skilled Offshore Wind Engineering Manager to join our team in Ferrol. As a key member of our engineering team, you will be responsible for leading the multidisciplinary team to deliver the contractually agreed scope safely, on time, within budget, and to the satisfaction of the Customer.Main Responsibilities:Manage and...
-
Offshore Wind Engineering Project Lead
hace 2 semanas
Ferrol, La Coruña, España Ghenova A tiempo completoWe are a company with over 25 years of experience in Engineering and Technology, expanding our Offshore Wind team in Ferrol. Our goal is to achieve excellence in our projects and how we treat people.With more than 1,000 people working on International Projects in various sectors, our offices are located in different parts of the world. In Spain, we have a...
-
Senior Coating Advisor
hace 4 semanas
Ferrol, España Jotun Group A tiempo completoSUMMARY OF THE ROLEProvide professional technical advice to our customers through attending key projects and inspections, conducting trouble shooting and complaint handling on site, feeding back product performance to local Technical Team and writing reports in order to ensure projects are carried out according to specification and customer satisfaction and...
-
Senior Technical Advisor
hace 2 semanas
Ferrol, La Coruña, España Jotun Group A tiempo completoJob SummaryWe are seeking a skilled Senior Technical Advisor to join our team at Jotun Group. As a key member of our team, you will provide professional technical advice to our customers through attending key projects and inspections, conducting trouble shooting and complaint handling on site, feeding back product performance to local Technical Team and...
-
Senior Coating Advisor
hace 3 semanas
Ferrol, España Jotun Group A tiempo completoSUMMARY OF THE ROLE Provide professional technical advice to our customers through attending key projects and inspections, conducting trouble shooting and complaint handling on site, feeding back product performance to local Technical Team and writing reports in order to ensure projects are carried out according to specification and customer satisfaction and...
-
Senior Coating Advisor
hace 10 horas
Ferrol, España Jotun Group A tiempo completoSUMMARY OF THE ROLE Provide professional technical advice to our customers through attending key projects and inspections, conducting trouble shooting and complaint handling on site, feeding back product performance to local Technical Team and writing reports in order to ensure projects are carried out according to specification and customer satisfaction and...
-
Engineering Project Manager- Offshore Wind
hace 2 meses
Ferrol, España Ghenova A tiempo completo.We are expanding our Offshore Wind team for our office in Ferrol !Are you interested in working for an international company that values talent and growth? Let us tell you more...Who are we?We are a company with more than 25 years of experience in the field of Engineering and Technology. We are growing successfully, with the goal of achieving excellence in...
-
Senior Coating Advisor
hace 4 semanas
Ferrol, España Jotun Group A tiempo completoSUMMARY OF THE ROLE Provide professional technical advice to our customers through attending key projects and inspections, conducting trouble shooting and complaint handling on site, feeding back product performance to local Technical Team and writing reports in order to ensure projects are carried out according to specification and customer satisfaction and...
-
Senior Coating Advisor
hace 4 semanas
Ferrol, España Jotun Group A tiempo completoSUMMARY OF THE ROLE Provide professional technical advice to our customers through attending key projects and inspections, conducting trouble shooting and complaint handling on site, feeding back product performance to local Technical Team and writing reports in order to ensure projects are carried out according to specification and customer satisfaction and...
-
Senior Coating Advisor
hace 4 semanas
Ferrol, España Jotun Group A tiempo completoSUMMARY OF THE ROLEProvide professional technical advice to our customers through attending key projects and inspections, conducting trouble shooting and complaint handling on site, feeding back product performance to local Technical Team and writing reports in order to ensure projects are carried out according to specification and customer satisfaction and...
Customer Support Specialist
hace 2 meses
¿Quiénes somos?
Stay mejora la experiencia de huéspedes en más de 1100 hoteles en 70 países, aumentando los beneficios del hotel y haciendo más sencilla la operativa del staff.
Empezamos hace 14 años. Con paciencia y la confianza de nuestros clientes, nos hemos convertido en una las principales soluciones de Digital Guest Experience. Desde España, una potencia global en turismo, aprendiendo de nuestras cadenas hoteleras, que son ejemplo a nivel global.
Tenemos una oportunidad real de ser los líderes del sector, y necesitamos talento que nos lleve al siguiente nivel, manteniendo nuestra rentabilidad, cultura y valores.
¿Qué estamos buscando?
Buscamos un Customer Support Specialist que se incorpore al equipo de Customer Success con el objetivo de atender las dudas de nuestros clientes en su uso de la plataforma de STAY así como la actualización de la información y el contenido que los hoteles quieren compartir con sus huéspedes.
Como miembro del equipo de Customer Success, trabajarás de la mano de los Account Managers con el fin de dar siempre la mejor atención a nuestros clientes. Trabajarás a turnos (mañana y tarde) y a partir de Octubre, nuestro equipo dará soporte 24/7 por lo que tu jornada será a turnos (mañana, tarde y noche).
¿Suena interesante? Sigue leyendo.
¿Qué harás?
Durante los primeros meses, llevarás a cabo una inmersión progresiva dentro de la solución de STAY. Consideramos que esta fase inicial, de inmersión formativa, será la clave para poder desempeñar correctamente tu rol.
Una vez finalizado el proceso de formación, te encargarás de atender las dudas o incidencias que nuestros clientes nos reporten en su uso de la plataforma. Estas dudas podrán resolverse por escrito (gestión de tickets) y en un futuro cercano, a través de videollamadas a petición del cliente.
Te encargarás de cargar el contenido que los hoteles necesiten para comunicarse con sus huespedes (cartas de restaurantes, mapas, etc)
También, atenderás el canal de chat dando respuesta de manera ágil y concisa.
La candidatura ideal …
Contará con una gran orientación al cliente
Tendrá habilidades analíticas y mostrará una clara atención al detalle. Esto le permitirá entender correctamente la petición del cliente y proponerle la mejor solución.
Trabajará de manera autónoma y en equipo.
Conocerá el uso de Hubspot o plataformas similares de Ticketing.
Tendrá un buen nivel de inglés, aunque no es un requisito imprescindible.
Nuestros beneficios:
Retribución flexible a través de Cobee, para hacer uso de ticket restaurante, transporte público y guardería.
Clases 1:1 para mejorar tu nivel de inglés, a través de Twenix (2 clases/ semana)
Descuentos en nuestros principales clientes
23 días de vacaciones
Oficinas en Cedeira (Galicia)
¿Cómo será el proceso de selección?
Selección de candidaturas
Entrevista con People, para asegurarnos de que la oportunidad encaja con tus expectativas, hay encaje cultural, y se cumplen los requisitos mínimos. También evaluaremos el nivel de inglés.
Realizarás una prueba sencilla, donde comenzarás a familiarizarte con la plataforma de STAY, con tareas similares a lo que sería tu día a día.
Entrevista con el Hiring Manager (Lead del área).
#J-18808-Ljbffr
