Ms Engineer
hace 18 horas
Grow Your Career with NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today
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Ms-Engineer-L2
hace 5 días
España Ntt Data A tiempo completoGrow Your Career with NTT DATA The Security Managed Services Engineer (L2) is responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service...
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Senior Ms Engineer, Network
hace 18 horas
España Ntt Data A tiempo completoMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATA The Networking...
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Data Engineer
hace 14 horas
España Inetum A tiempo completo¿Estás listo/a para llevar tu carrera al siguiente nivel? Estamos buscando un/a talentoso/a Data Engineer para unirse a nuestro equipo dinámico en Madrid con un modelo de trabajo híbrido.Como Data Engineer, desempeñarás un papel crucial en el desarrollo y gestión de nuestros pipelines de datos. Tu experiencia nos ayudará a aprovechar tecnologías de...
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Subcontract Engineer
hace 14 horas
España LIMAK CONSTRUCTION EUROPE A tiempo completoLimak Construction es una empresa internacional de rápido crecimiento con sede en Turquía, que opera de acuerdo con las mejores prácticas operativas en múltiples sectores importantes, como energía, turismo, alimentación, construcción e infraestructura. Actualmente estamos buscando un Subcontract Engineer para incorporarse al proyecto del nuevo...
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Network Engineer
hace 14 horas
España Grupo Digital A tiempo completoDescripción: Desde Grupo Digital, buscamos un/a Network Engineer para formar parte de nuestro equipo y colaborar con uno de nuestros clientes. Duración del proyecto: Indefinida (Larga duración). Ubicación: 100% Teletrabajo. Idiomas: Inglés alto (C1) imprescindible. Descripción del Puesto Como Network Engineer, formarás parte de un equipo de expertos...
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Intermediate Project Engineer
hace 14 horas
España Group IPS A tiempo completoAT Group IPS we are looking for a Project Engineer in our office in Barcelona, Spain. We are looking for an engineer with experience in project management either in client or consulting company, to actively participate in a wide range of project work, ranging from small improvements to large industrial constructions. Project Management Phases: Strategic...
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España Otis Elevator Co. A tiempo completoPROCUREMENT & STOCK CONTROL ENGINEER (H/M) - OTIS LEGANÉS Date Posted: 2024-09-30 Country: Spain Location: Benjamín Outram 1, 28918 LEGANES, Spain Movemos personas y damos forma al futuro. En OTIS, estamos orgullosos de ser líderes de la industria que fundamos. Este es el mejor momento para unirte a nuestro equipo. Estamos actualmente seleccionando a un...
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Technical Specialist Ms
hace 3 semanas
España Ntt Data A tiempo completoMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATA The Managed...
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Project Engineer
hace 15 horas
España Aalborg CSP A tiempo completoAalborg CSP A/S develops and supplies innovative green solutions. The company supplies among other things Concentrated Solar Power (CSP) solutions, thermal high and low temperature integrated systems with high efficiency, innovative solutions and solves technical challenges in terms of design, storage, and optimization. Aalborg CSP has developed from being a...
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Maintenance Engineer
hace 3 semanas
España Infotree Global Solutions A tiempo completoJoin Our Team as a Maintenance Engineer Are you dedicated to delivering outstanding facility management services and leading a team to excellence? Our agency is excited to assist a leading property management firm in their search for a talented Maintenance Engineer. Key Requirements: A university degree with a technical background. Over 2 years of technical...
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Verisk Analytics Data Engineer III
hace 15 horas
España Data Engineer Jobs A tiempo completoWe help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.Job DescriptionHYBRID - ON SITE - MUST BE OK WITH COMING INTO THE JERSEY CITY, NJ OFFICEThe Data Warehouse Dimensional Modeler is a...
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España HITACHI ENERGY SPAIN, S.A.U. A tiempo completoDescription Project Lead Engineer for Battery storage and Microgrid systems We are looking for Project Lead Engineer who will join our Grid Automation Business Unit. As Project Lead engineer you will drive the project engineering reporting to the Engineering Manager and working in team with the Project Manager. Your Responsibilities : Execution of Battery...
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España Kapres Technology, S.L. A tiempo completoPara un importante cliente del sector seguros, buscamos INFRASTRUCTURE/WORKPLACE-Operations Engineer Intune , el trabajo seria 2 días en oficina calle Emilio Vargas, Madrid y 3 en remoto), ofrecemos contrato indefinido con nosotros. Service description: •End-to-end application management (integrate-test-qualify-deploy) in Intune •L3 support activities...
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España Kapres Technology, S.L. A tiempo completoPara un importante cliente del sector seguros, buscamos INFRASTRUCTURE/WORKPLACE-Operations Engineer Intune , el trabajo seria 2 días en oficina calle Emilio Vargas, Madrid y 3 en remoto), ofrecemos contrato indefinido con nosotros. Service description: •End-to-end application management (integrate-test-qualify-deploy) in Intune •L3 support activities...
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Solution Engineer Microsoft SharePoint
hace 14 horas
España Chemische Fabrik Budenheim KG A tiempo completoYour next career stepTake the next step in your career with us as a Solution Engineer/Arquitecto de soluciones in the Team Modern Workplace in Barcelona. Discover and develop digitalization potential and technical solutions for various business processes in the Microsoft 365 area.Our digital workplace is diverse: from the laboratory to the high-bay...
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Software Engineer, Microservices Developer
hace 14 horas
España Centric Software A tiempo completoEngineering - Remote, Canada - Full TimeWe are seeking a software engineer with a robust set of skills to join our dynamic Skyline team. The ideal candidate will have a deep understanding of microservices architecture and proficiency in a range of technologies and methodologies crucial for developing scalable and resilient services.Must-Have...
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System Integration Engineer
hace 15 horas
España Lingo Network A tiempo completoLingo Network is an innovative software development and IT consulting company.Job DescriptionWe provide the opportunity to join a multinational team of driven, talented, innovative, and hard-working people to work on-site with our client in Málaga, Spain. We are looking for:Strong analytical and problem-solving skills.Good presentation, communication, and...
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O&M Bid Engineer M/F
hace 14 horas
España Voltalia A tiempo completoAt Voltalia we are passionate about renewable energies! We are an electricity producer from wind, solar, hydro, biomass and storage and also a service provider to 3rd party clients such as Development, EPC, O&M and Distribution. Today we are in 20 countries, split among 4 continents, and offering a global operating capacity to our clients. We are listed on...
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Application Engineer
hace 15 horas
España Flowserve Corporation A tiempo completoThe security of your personal data is extremely important to Flowserve, that’s why our recruiters will only contact you from an “@flowserve.com” email address – and never from a personal email account. Additionally, our interview process will always include phone and/or video communication. Any solicitation for information outside of these channels...
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Aircraft CAD Engineer
hace 14 horas
España Aeronáutica Gestión A tiempo completoFor an innovative aircraft interior design project, we are looking for an Aircraft CAD Engineer, who will be responsible for the following tasks: Design for manufacturing of 3D CAD models composite or metallic materials. Adherence to product requirements. Writing of project reports and any other relevant certification documentation. Develop CAD models in...
