Dutch Technical Support

hace 3 días

Valencia, España Jr Spain A tiempo completo

col-wideJob Description:Want to work and live in an international environment? Check out this position Have you always been interested in different cultures, traditions, values, and habits? Move to Valencia and start a new job in an international company where you can work with colleagues from a lot of different cultures. So it is the perfect place to learn more about different cultures, develop your intercultural skills and extend your international networkFor a new project, for a leader in the online payment industry, we are looking for technical support agents. As a technical support agent, you will provide our customers with top-class support (both technical and administrational).- Technical and general support is provided by telephone to Dutch entrepreneurs who use our pin machine. These can be both small and large entrepreneurs.Tasks- You have a native level of Dutch with a good command of the English language (B2 level at least)- Any other language is a plus.- You have excellent computer skills and find it challenging to work with multiple customer systems.- Call centre experience is an added value, but not required;- Basic computer skills are necessary;- Able to follow procedures around sensitive data;- Flexibility and punctuality regarding working hours (shifts including evening and weekend services).**Requirements**:- Problem-solving person.- Customer-friendly- You're organized.- Has strong communication/social skills;- Has a positive attitude towards changes.- Is a real team player with strong listening skills.- And you are a service-minded person with the ability to handle conflicts in a constructive manner;- Disciplined and accurate;- Patient;- Reliable.**Benefits**:- Paid training- Free Spanish lessons (once a week)- Unique, atmospheric, people-oriented call centre, with a good dose of fun- Market-based basic salary with the possibility of a bonus- Employee benefits such as meal cards, transport cards, and private insurance- Free fruit and coffee- Growth opportunitiesLocationValencia, Spain

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