Campaign Management Specialist

hace 2 semanas


La Nava de Santiago, Badajoz, España Omega Crm, A Merkle Company A tiempo completo

Omega CRM Consulting is looking for a Campaign Management Specialist to collaborate with a top global pharmaceutical company.
Working hours: 2:00 PM to 10:00 PM
Service Overview:The Campaign Management Specialist will work within the Campaign Automation team (HP Services Delivery Unit) to ensure timely, high-quality digital marketing execution and enablement services for internal stakeholders worldwide.
Responsibilities include maintaining visibility of market campaign and customer journey plans, connecting these with execution across the Delivery Unit, and acting as a digital marketing SME to advise stakeholders.
Responsibilities:Coordinate with market teams and DU to ensure campaigns meet global standards and client plans.Keep Delivery Managers, Service Account Leads, and other teams updated with regular status reports.Review campaign dashboards and generate insights, such as quarterly reports.Understand market needs and leverage DU services accordingly.Deeply understand customer campaign strategies across channels and stages.Serve as the main contact for customer needs, maintaining close relations with DU service providers.Communicate regularly within the Campaign Automation team and collaborate with other DU teams to optimize consultancy.Adhere to service processes and suggest improvements when necessary.Requirements & Desired Skills:Bachelor's degree in Business Administration, Digital Marketing, Marketing Technology, or related technical field with business acumen.Experience in project/client management or digital marketing consulting.Proven ability to manage multiple projects and coordinate teams.Ability to connect business and technical requirements, develop solutions, and communicate effectively.Client management and incident de-escalation skills.Experience in Patient Engagement or B2B marketing preferred.Familiarity with email, SMS channels, and Salesforce Marketing Cloud is a plus.Experience with Paid Media is advantageous.Self-motivated, creative, detail-oriented, and quality-driven.Excellent communication skills, fluent in English, and capable of interfacing with global audiences.Strong time and project management skills, with the ability to prioritize and handle multiple projects.What we offer:Permanent contractFlexible schedule supporting work-life balanceTraining and certification opportunitiesHome office optionsAbout us:Omega CRM, part of Merkle and dentsu, is a global digital company with over 23 years of experience, specializing in customer-centric solutions, technology, and data, including AI.
We are a leader in the Salesforce ecosystem in Spain, serving industries like Retail, Healthcare, Pharma, and more.
Our team of 580+ professionals from 24 nationalities is committed to delivering impactful omnichannel customer experiences.
We value talent, flexibility, commitment, and innovation, growing together with our people.

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