Front Office Supervisor
hace 3 meses
.Descripción de la empresa Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach.A Sofitel Hotel in BarcelonaWith an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our service and commitment is focused on satisfying the needs of all our guests so that they can make the most of their stay in Barcelona.Barcelona, the city of Gaudí, is one of the most modern cities in the country, and not surprisingly, major technological congresses such as Mobile World are held in this city. Not everything is future, culture and history are essential to understand its people. The Sofitel hotel is located opposite Barceloneta, its most famous beach. A few minutes walk away is the Gothic Quarter, one of the main tourist attractions of Barcelona. It is well connected to the airport and the train station.Descripción del empleo Reportando al Front Office Manager y/o al Assistant Front Office Manager será responsable ayudar a la dirección del Front Office a gestionar un Front Office altamente competente y productivo del hotel.MISIÓN DEL PUESTO:Dirigir las operaciones diarias de la recepción.Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin de asegurar el cobro de todos los servicios que los clientes tengan incluidos en su cuenta.Supervisar y apoyar al equipo de Front Office y llevar a cabo todas las funciones propias del puesto de recepcionista cuando sea necesario.Garantizar la comunicación efectiva de la información nueva y actualizada sobre políticas, tarifas e información general del hotel.Garantizar que se sigan procedimientos estrictos para todas las transacciones de efectivo/crédito, cheques, procedimientos contables y bancarios, entrega de llaves y confidencialidad de los huéspedes.Mantener una alta calidad de los servicios a los huéspedes, principalmente en las áreas de llegadas, salidas, alojamiento, necesidades especiales y consultas de los huéspedes.Gestionar las quejas de los huéspedes de forma profesional y eficaz.Requisitos Grado superior de formación en hostelería.Experiencia entre 1 y 3 años en un puesto similar o establecimiento de 5 estrellas y/o lujo.Idiomas: inglés, español y francés avanzados.Manejo avanzado de software (Opera) u ofimático.Conocimientos técnicos de alojamiento: recepción, conserjería, relación con clientes, etc.Poseer fuertes habilidades interpersonales y de resolución de problemas.Sentido de la responsabilidad y del deber.Saber gestionar, seguir y motivar un equipo, tener alma de líder.Trabajo en equipo.Honestidad y discreción.Disponibilidad para realizar horarios rotativos.Contrato Indefinido.Información adicional ¿Por qué trabajar para Accor?Somos mucho más que un líder mundial
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Supervisor/a Front Office
hace 5 meses
Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con...
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Supervisor/A Front Office
hace 6 meses
Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office.El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con 290...
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Front Office Supervisor
hace 4 semanas
Barcelona, España Sofitel Barcelona Skipper A tiempo completoReportando al Front Office Manager y/o al Assistant Front Office Manager será responsable ayudar a la dirección del Front Office a gestionar un Front Office altamente competente y productivo del hotel MISIÓN DEL PUESTO:? Dirigir las operaciones diarias de la recepción.? Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin...
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Front Office Supervisor
hace 4 semanas
Barcelona, España Sofitel Barcelona Skipper A tiempo completoReportando al Front Office Manager y/o al Assistant Front Office Manager será responsable ayudar a la dirección del Front Office a gestionar un Front Office altamente competente y productivo del hotelMISIÓN DEL PUESTO:? Dirigir las operaciones diarias de la recepción.? Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin...
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Supervisor de Front Office
hace 1 semana
Barcelona, Barcelona, España Hilton Barcelona A tiempo completoDesarrolla tu carrera en el sector hotelero con nosotros.En el Hilton Barcelona estamos buscando un/a Supervisor de Front Office para formar parte de nuestro equipo de Atención al Cliente. El hotel cuenta con 290 habitaciones y ofrece servicios de alta calidad a nuestros huéspedes.Responsabilidades del puesto:Asegurar la experiencia óptima de los clientes...
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Front Office Supervisor
hace 1 mes
Barcelona, Barcelona, España Hyatt Hotels Corporation A tiempo completoJob SummaryAs a Front Office Supervisor at Hyatt Hotels Corporation, you will play a vital role in leading the guest registration process and communicating hotel services and promotions. This highly visible role gives you the opportunity to create a positive guest experience and develop strong leadership, communication, and relationship skills.Key...
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Front Office Supervisor
hace 1 mes
Barcelona, Barcelona, España Hilton Diagonal Mar A tiempo completoJob Summary:As a Front Office Supervisor at Hilton Diagonal Mar, you will be responsible for overseeing the front desk operations and ensuring a consistently high standard of service to our guests. This role requires strong leadership skills, commercial awareness, and the ability to prioritize and meet deadlines.Key Responsibilities:• Supervise front desk...
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Front Office Supervisor
hace 2 meses
Barcelona, España Sls A tiempo completo.Company DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for...
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Front Office Supervisor
hace 1 mes
Barcelona, España Ennismore A tiempo completo.SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
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Front Office Supervisor
hace 1 mes
Barcelona, España Ennismore A tiempo completo.SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
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Front Office Supervisor
hace 1 mes
Barcelona, Barcelona, España Ennismore A tiempo completoFront Office Supervisor Job Description**About the Role**We are seeking a highly skilled Front Office Supervisor to join our pre-opening team at SLS Barcelona. As a key member of our front office team, you will be responsible for ensuring the operational efficiency of all front office areas during shift and delivering exceptional service to our guests.**Key...
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Front Office Supervisor
hace 4 semanas
Barcelona, España Ennismore A tiempo completo.SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
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Front Office Supervisor
hace 3 días
Barcelona, Barcelona, España Marriott International A tiempo completoAbout the RoleWe are seeking an exceptional Front Office Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing unparalleled customer service and ensuring that our guests have an unforgettable experience.
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Front Office Supervisor
hace 1 mes
Barcelona, España Hosco A tiempo completoReportando al Front Office Manager y/o al Assistant Front Office Manager, será responsable de ayudar a la dirección del Front Office a gestionar un Front Office altamente competente y productivo del hotel.MISIÓN DEL PUESTO:Dirigir las operaciones diarias de la recepción.Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin...
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Front Office Supervisor
hace 6 meses
Barcelona, España Kimpton A tiempo completoWhat’s the job? As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team. You’ll report to the Front Office Manager. Your day-to-day - Support the Front Office Manager all required tasks. - Assign work and supervise team members performance in...
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Front Office Supervisor
hace 6 meses
Barcelona, España Kimpton A tiempo completoWhat’s the job? As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team. You’ll report to the Front Office Manager. Your day-to-day: - Support the Front Office Manager all required tasks. - Assign work and supervise team members performance...
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Front Office Supervisor
hace 1 mes
Barcelona, España Sls A tiempo completoJob DescriptionWhat you'll do We are looking for a Front Office Supervisor to join the pre-opening team at SLS Barcelona. Under the guidance of the Assistant Front Office Manager, you will ensure operational efficiency of all Front Office areas during shift and the service delivery of those areas. Deal with the arrival and departure processes for all guests,...
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Front Office Supervisor
hace 1 mes
Barcelona, Barcelona, España Sls A tiempo completoFront Office Supervisor**Job Summary**We are seeking a highly skilled Front Office Supervisor to join our pre-opening team at SLS Barcelona. As a key member of our front office team, you will be responsible for ensuring the operational efficiency of all front office areas during shift and the service delivery of those areas.**Key Responsibilities*** Ensure...
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Front Desk Supervisor
hace 2 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?**As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
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Front Desk Supervisor
hace 1 mes
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
