Front Office/Guest Relations Internship

hace 2 semanas

Oña, España SaniIkos Group A tiempo completo

Resorts: Sani Resort, Ikos Olivia, Ikos Oceania, Ikos Aria, Ikos Odisia Ikos Dassia, Ikos Porto Petro, Ikos Andalusia.
Locations: Halkidiki, Kos Island, Corfu Island (Greece) Estepona, Mallorca (Spain) Positions: Front Office Trainee, Guest Relations Trainee, Bellboy Front Office Trainee • Welcome and greet guests providing a friendly, efficient and courteous service • Undertake check-in, check-out & payment transactions • Answer telephone calls, handle complaints, arrivals, departures and rest functions • Excellent knowledge of the resort and the facilities as well as of daily events, activities and food & beverage functions in order to provide accurate information to guests • Be fully informed about the daily workload of the hotel (arrivals, departures, VIP guests and rest functions) • Be fully informed about the daily workload of the hotel (arrivals, departures, VIP guests and rest functions) Guest Relations Trainee • Welcome and greet all arriving & in-house guests with a pleasing smile • Assist guests with all check-in procedures, issue room keys, and answer any questions.
• Review arrival lists and records, including arrivals, departures, and VIP guests.
• Answer client inquiries in a timely manner.
• Promote the services provided by our hotel.
• Address grievance issues and inform Guest Relations Manager as required.
• Fluency in English • Fluency in a second language (French, Russian or German) • EU citizenship (eligibility to work in Greece) • Kind, respectful & pleasant personality • Eager to learn & develop Role: Front Office/Guest Relations Internship Job Type: Apprenticeship , Full Time Location: None, Apply for this job now.

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