Data Analyst

hace 3 semanas

Madrid, España Ing Bank A tiempo completo

At ING we are looking for a Data Analyst.Your role and work environment:We are looking for a talented and enthusiastic Business Data Analyst to join our Data Analyst team of Customer Interactions and Monetization Tribe. The responsibility of this team is to support business in their analytical needs through descriptive analytics and diagnosis, generating insights and recommendations that support better decision making and derive in greater commercial results.We are looking for a dynamic and proactive person, who connects successfully with Business areas, understands their needs, their services and products functioning and the data ecosystem, and can generate accurate and meaningful data driven analysis and recommendations. We expect from you a strong and honest teamwork spirit to create an excellent and collaborative environment with business stakeholders and your Data Analyst teammates, contributing this way to a robust and high skilled data analyst community. Are you a great team player and like having fun while you are working? Then this is your place.Your key responsibilities:Proactively connect Business areas and understand their needs, their services and products functioning and the data ecosystem, and can generate accurate data driven analysis and recommendations.Co-create product analysis trends to increase sales conversion, reduce product attrition, improve digital funnels, support recurrent or ad hoc inbound/outbound communication campaigns, etc.Conduct customer analysis to understand customer behavior, customer lifetime value, determine customer segmentation and create customer evolution forecast.Support and advise business on their reporting needs and any other analytical need.What are we looking for?Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits... don't hesitate to applyBachelor's degree in mathematics, statistics, computer science, economics, or other degree with strong analytical content.Full proficiency in Excel, SAS and SQL (knowledge of other programming languages such as R or Python will be appreciated).At least 3-6 years of experience in a comparable role, transforming data to extract key business insights using statistical/analytical concepts (experience in retail investments products will be appreciated).Your communication skills enable you to work together with many different parties throughout our organization.Willing and able to learn and to improve your technical and your interpersonal skills.Customer centric.Fluent English will be appreciated.What do we offer?The time you spend at work, the challenges you face or the lessons you get are very important, but... What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Be flexible my friend. Our model is all about flexibility and accountability.#J-18808-Ljbffr

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