(Fluent German, Golf) Customer Support Consultant

hace 2 semanas

Barcelona, España Supportyourapp A tiempo completo

Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let's see what it takes:
What You Will Do: Providing exceptional customer and technical support via calls, emails, and chatsBuild positive and long-lasting relationships with customersMeet team KPIsAlways be up-to-date with cutting-edge technologySecurely work with customers' sensitive informationMaintain working knowledge of our client's products and servicesWhat You Need to Succeed in This Role: Excellent German (C1 for both spoken and written) and English B2Experience in customer supportInterest in golfAbility to work collaboratively in a teamIndependent and proactive approach to workPersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)Will Be a Great Plus: Knowledge of golf rules and golf equipmentExperience with CRM systemsBenefits and Perks: Fixed schedule: Monday to Friday, 10 AM–6 PM, CETOpportunity to work fully remotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-developmentWho Are We? SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills
Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

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