Senior Team Lead

hace 1 mes


Barcelona, España Papernest A tiempo completo

.Cette année, cela fait déjà 10 ans que nous avons lancé l'idée qu'il est possible de simplifier la vie de nos clients en leur offrant une solution innovante permettant de souscrire, gérer et changer facilement tous types de contrats via une plateforme unique et intuitive.Nous avons entre-temps accompagné plus de 1,5 million de clients en France, en Espagne et en Italie, tout en investissant dans de nouvelles verticales, nous positionnant ainsi comme une scale up hautement performante, innovante et compétitive sur un marché en pleine croissance.Avec plus de 900 collaborateurs répartis sur 3 sites, nous consolidons notre position de leader sur le marché européen. Nous sommes toujours à la recherche de talents prêts à rejoindre une équipe engagée et motivée par un projet porteur de sens. Travailler avec nous, c'est adhérer à une culture d'excellence, d'innovation et d'impact réel.En tant que Senior Team Lead, tu seras chargé(e) de la formation et la montée en compétence des Team Leader et de leurs équipes.Contexte :Manager une équipe de 5 à 6 superviseurs (60/72 télévendeurs) multi-produits (box,MRH,énergie etc....).Tu seras le/la garant(e) de l'atteinte des objectifs commerciaux fixés et de la qualité de traitement des demandes clients



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