? Aplicar En 3 Minutos Operations Support

hace 3 semanas


Madrid, España Thepower A tiempo completo

.We want to revolutionize education through technology and the best user experience. thePower is an education group with thousands of students across the globe with an incredible growth rate year over year. We are now about 250 employees from many diverse backgrounds making the goal of democratizing education a reality all together. Come join us in this exciting journeyTareasAt thePower we are currently working in a new service desk that helps the Customer Experience Department to give our students a quick response in Technical issues. This service will be extended to other departments as Tech, Customer Support, Sales and Product.In order to achieve this, you will have to work side by side with our current Tech Support team learning and capacity to build useful knowledge are essentials to improve and expand the service, and of course, solve those problems that we face on a daily basis.What you'll do:Help with tech issues reported by our students: missing data, incorrect frontend display, mailing glitches, and common connection or browser errors.Collaborate with departments like Finance, Marketing, Tech, and most frequently, Customer Experience.Be part of a cross-functional team of Developers, UX/UI Designers, QAs, and Value Managers, where your voice is always heard and valued.Work with tools like Jira, MongoDB, SnowFlake, and Salesforce to report and resolve issues.RequisitosWhat we need from you:Capacity to learn everyday about new problems, understand the needs of our students and colleagues, be organized and know how to adapt to adverse and changing situations.Basic knowledge in configuration, like networks, browsers, devices and their own features.Knowledge in Excel (Spreadsheet).Capacity to teach in an easy way how to solve a medium-complex problem.Be a person that has a constant desire to learn and the ability to learn quickly.Being a team playerYou feel comfortable expressing yourself in English (our team is multicultural and our meetings are usually held in this language)Would be a plus (not mandatory):- Experience in CRM tools like Salesforce or Hubspot- Experience in Jira Service Desk.BeneficiosWhat we offerWork schedule: Monday to Friday, 16:00 to 21:00.28 vacation days per year: 25 days of your choice, plus your birthday, December 24, and December 31.Flexible compensation plan: meal vouchers, transport vouchers, childcare vouchers, and medical insuranceAccess to all our programs as part of the Power family€1,000 annual learning budget for books, technical courses, tech events, and moreSalary range: Depending on experienceOn-call duty: At least once a month, you will be required to be on call during the weekend. This will be compensated with a bonus or equivalent.Why join us?At thePower, you'll be part of a dynamic, fast-growing team committed to reshaping education. Your contributions will directly impact the experience of thousands of students worldwide



  • Madrid, España Dentsu Aegis Network Ltd. A tiempo completo

    The purpose of this role is to support client teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, from onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.Job Description:Gestiona los plazos de la campaña y presta apoyo operacional en...


  • Madrid, España 1011 Amadeus It Group S.A. A tiempo completo

    .Billing Operations Senior Specialist page is loadedBilling Operations Senior SpecialistApply locations Madrid time type Full time posted on Posted 6 Days Ago time left to apply End Date: December 23, 2024 (13 days left to apply) job requisition id R24162Job TitleBilling Operations Senior SpecialistSummaryThe Services and Implementation (S&I) team within...


  • Madrid, España Tbwa ChiatDay Inc A tiempo completo

    .Customer Support Associate (Italian Market)Madrid, ESAbout usAt Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfil the promises they make to consumers. The Auctane's mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever-rising expectations of...


  • Madrid, España Msx International Inc. A tiempo completo

    .Title: Project ManagerLocation: Madrid, ES, 28037Do you have solid experience leading Contact Centers with operations for multiple markets with a focus on Inside Sales and are you ready to take on new challenges?This is your role at MSX!The role:The main task of the Project Manager is to lead a multilingual team, whose function is the qualification of...


  • Madrid, España Rekoclinicpro A tiempo completo

    En REKOVERY CLINIC, clínica de fisioterapia avanzada, estamos buscando un/a fisioterapeuta apasionado/a y motivado/a para unirse a nuestro equipo.Si estás listo/a para marcar la diferencia en la vida de nuestros pacientes y ser parte de un equipo comprometido, ¡queremos conocerte!Tareas- Realizar evaluaciones y diagnósticos de pacientes para desarrollar...


  • Madrid, España Engie Group A tiempo completo

    .Select how often (in days) to receive an alert:Our group is a global reference in low-carbon energy and services. Together with our 96.000 employees, our customers, partners and stakeholders, we are committed to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions. Inspired...


  • Madrid, España Atos Se A tiempo completo

    Eviden es una línea de negocio del Grupo Atos con unos ingresos anuales de aproximadamente 5.000 millones de euros y un líder mundial en transformación digital basada en datos, confiable y sostenible. Como un negocio digital de próxima generación con posiciones de liderazgo mundial en digital, aporta una gran experiencia para todos los sectores de...


  • Madrid, España Ares Consultores A tiempo completo

    .¿Quieres cambiar el mundo?Eso es lo que hacemos en Cabify.Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón.Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero aún...


  • Madrid, España Capgemini A tiempo completo

    Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Guided by our purpose of unleashing human energy through technology for an inclusive and sustainable future, we are a diverse organization of 300,000 team members in nearly 50 countries. Capgemini is trusted by clients to...


  • Madrid, España Insud Pharma, S.L.U. A tiempo completo

    .OverviewDo you thrive on pushing the boundaries of artificial intelligence and creating impactful solutions? We're looking for an innovative AI Software Engineer to design and implement cutting-edge AI/ML systems—ranging from advanced chatbots and AI agents to retrieval-augmented generation (RAG) systems and other machine learning applications. Our...


  • Madrid, España Amazon A tiempo completo

    Data Center Operations Engineer, DCO (Data Center Operations)Job ID: 2718968 | Amazon Corporate Services Korea LLCAt Amazon Korea, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your...


  • Madrid, España Evolutio A tiempo completo

    .¿Te gustaría ser un "Superhéroe de la Nube"? Buscamos profesionales que quieran desarrollar los últimos "superpoderes" en nuestras tres áreas tecnológicas clave para dar respuesta a los retos digitales de nuestros clientes: Adopción Cloud, Experiencia Digital y Ciberseguridad en una de las compañías tecnológicas líderes del mercado.Evolutio nace...


  • Madrid, España HN Services España A tiempo completo

    ¿Qué es HN? HN Services es una empresa internacional creada en 1983, con más de 1.960 empleados en todo el mundo, que trabaja en los sectores de banca, seguros, industria y servicios. Nuestra actividad consiste en apoyar a nuestros clientes (grandes grupos institucionales) en sus proyectos de TI y transformación digital. ¿Qué buscamos? Buscamos un QA...


  • Madrid, España Vialto Partners A tiempo completo

    .Company DescriptionVialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.Our teams help companies streamline and effectively manage their global mobility programs in a...


  • Madrid, España Atos Se A tiempo completo

    .Solution Manager, Hybrid Cloud and InfrastructureRef. No: 507295Location: Madrid, ESWho we are.We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society.Together we create reliable and responsive digital foundations for the world's businesses, institutions, and...


  • Madrid, España Esdemarca A tiempo completo

    Únete a Nuestro Equipo en Gavà, Barcelona Ofrecemos: Proyección profesional: Únete a una empresa en expansión con un equipo joven y dinámico. Formación continua: Desarrolla tus habilidades y amplía tus conocimientos. Horario: Lunes a viernes de 8:30 a 16:30, con flexibilidad de teletrabajo. Contrato indefinido: Salario anual inicial de 23.000 a...


  • Madrid, España Broadvoice A tiempo completo

    .Sales Engineer ManagerPOSITION DETAILS:LOCATION: Remote, in MadridDEPARTMENT: Sales EngineeringREPORTS TO: Manager, Sales EngineeringPOSITION SUMMARY:Broadvoice is looking for a Sales Engineer to join our growing team in Spain. In this dynamic role, you will support our national growth by strengthening our Sales Engineering team.YOUR DAY-TO-DAY:- Pre-sales...


  • Madrid, España Schneider Electric Norge As A tiempo completo

    .Experience & QualificationsFully qualified lawyer authorized to practice law in Spain having a Master of Law degree or higher.Ten (10) or more years' relevant post qualification experience, ideally in an in-house environment & preferably in a Construction, Oil & Energy, or Renewables & Environment sector.Native in Spanish.Fluent in English.Proficient in...


  • Madrid, España Volkswagen Group Services Barcelona A tiempo completo

    At Volkswagen Group Services are looking for a Mainframe Storage Management.We need a manage and support mainframe systems in relation to Storage Management. This role requires technical expertise in storage engineering and system administration. This role is responsible for optimizing the configuration of the Storage infrastructure to maximize availability,...


  • Madrid, España Dsj Global A tiempo completo

    Site Purchasing Manager - SpainAre you ready to make a significant impact in the world of procurement and packaging? We are seeking an exceptional Site Purchasing Manager to join our dynamic team. This permanent position offers an incredible opportunity for someone with expertise in plant operations, eager to innovate within DSJ Global's framework.As the...