Seller Engagement Associate With French, Seller Engagement Associate

hace 2 meses


Barcelona, España Amazon Eu Sarl (Spain Branch) A tiempo completo

.Proficiency (C1 level) in English and French.Previous working experience within a customer service /contact center environment.Computers & Internet skills, specifically in MS Office Excel.Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Over 2 million Selling Partners in 10 countries list their products for sale on Amazon's Marketplaces. We obsess over providing world class support to Merchants selling on Amazon.EU authorities continue to introduce new legislations that makes it challenging for Selling Partners to comply and do business across Europe. Until now, our team has covered VAT and product compliance regulations, but as of today we add Sustainability into our journey. This change in Sustainability landscape required Amazon to take the forefront on Selling Partners' compliance, starting with educating them on its requirements in Europe through enabling them to pick the right solution and, ultimately, taking action in the case of non-compliance.The person in this role will support Amazon Selling Partners on their journey to grow their businesses and sell across Europe, meeting all their sustainable compliance needs.Working hours: Monday to Friday from 9AM to 17PM. Presence at the office is requiredKey job responsibilitiesAs part of your role, you will have the opportunity to:Demonstrate effective, clear and professional written and oral communication.Provide prompt and efficient service to Amazon Selling Partners including the appropriate escalation of Sellers' issues.Maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.Actively seek solutions through logical reasoning and data interpretation skills and identify trends to appropriate channel including improvement suggestions.Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Selling Partner's issues and questions.A day in the lifeYour day will progress driving seller engagement to help selling partners identify their compliance needs and guiding them through new & existing legislative requirements to ensure friction free selling on Amazon platforms. You will speak with Sellers in different countries via phone and email and use various internal tools. You will also work with various internal teams to support new projects and launches, capture feedback and suggest process improvements to continue raising the bar in seller experience.About the teamThe team was born in 2018, starting its journey with only 15 individuals which has now grown to 300+ team members in 6 regions. We represent more than 25 nationalities and 51% female talent. Our core values are innovation, inclusion and building others



  • Barcelona, España Cataloxy A tiempo completo

    .Publicada: 04.12.2024. Actual hasta: 18.12.2024 Ofertas de empleo Seller Engagement Associate with German Amazon ID: 205669 5 Seller Engagement Associate with German, Barcelona Salario: a convenir Ubicación: Barcelona Summary information Puesto: Seller Engagement Associate with German Publicada: 04.12.2024Actual hasta: 18.12.2024 Área: Staffing/Agencias...


  • Barcelona, España Cataloxy A tiempo completo

    .Publicada: 04.12.2024. Actual hasta: 18.12.2024Ofertas de empleo Seller Engagement Associate with GermanAmazonID: 205669 5Seller Engagement Associate with German, BarcelonaSalario: a convenirUbicación: BarcelonaSummary informationPuesto: Seller Engagement Associate with GermanPublicada: 04.12.2024Actual hasta: 18.12.2024Área: Staffing/Agencias de...


  • Barcelona, España Cataloxy A tiempo completo

    Publicada: 04.12.2024. Actual hasta: 18.12.2024 Ofertas de empleo Seller Engagement Associate with GermanAmazon ID: 205669 5Seller Engagement Associate with German, BarcelonaSalario: a convenirUbicación: BarcelonaSummary informationPuesto: Seller Engagement Associate with GermanPublicada: 04.12.2024Actual hasta: 18.12.2024Área: Staffing/Agencias de...


  • Barcelona, España Cataloxy A tiempo completo

    Publicada: 04.12.2024. Actual hasta: 18.12.2024Ofertas de empleo Seller Engagement Associate with GermanAmazonID: 205669 5Seller Engagement Associate with German, BarcelonaSalario: a convenirUbicación: BarcelonaSummary informationPuesto: Seller Engagement Associate with GermanPublicada: 04.12.2024Actual hasta: 18.12.2024Área: Staffing/Agencias de...


  • Barcelona, España Cataloxy A tiempo completo

    Publicada: 04.12.2024.Actual hasta: 18.12.2024 Ofertas de empleo Seller Engagement Associate with German Amazon ID: 205669 5 Seller Engagement Associate with German, Barcelona Salario: a convenir Ubicación: Barcelona Summary information Puesto: Seller Engagement Associate with German Publicada: 04.12.2024 Actual hasta: 18.12.2024 Área: Staffing/Agencias de...


  • Barcelona, España Cataloxy A tiempo completo

    Publicada: 04.12.2024. Actual hasta: 18.12.2024Ofertas de empleo Seller Engagement Associate with GermanAmazonID: 205669 5Seller Engagement Associate with German, BarcelonaSalario: a convenirUbicación: BarcelonaSummary informationPuesto: Seller Engagement Associate with GermanPublicada: 04.12.2024Actual hasta: 18.12.2024Área: Staffing/Agencias de...


  • Barcelona, España Cataloxy A tiempo completo

    Publicada: 04.12.2024. Actual hasta: 18.12.2024 Ofertas de empleo Seller Engagement Associate with German Amazon ID: 205669 5 Seller Engagement Associate with German, Barcelona Salario: a convenir Ubicación: Barcelona Summary information Puesto: Seller Engagement Associate with German Publicada: 04.12.2024Actual hasta: 18.12.2024 Área: Staffing/Agencias...


  • Barcelona, España Amazon A tiempo completo

    DESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Over 2 million Selling Partners in 10 countries list their products for...


  • Barcelona, España Amazon Spain Services, S.L. A tiempo completo

    .Proficiency (C1 level) in English.Previous working experience within a customer service /contact center environment.Computers & Internet skills, specifically in MS Office Excel.Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's...


  • Barcelona, España Amazon A tiempo completo

    .DESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Over 2 million Selling Partners in 10 countries list their products for...


  • Barcelona, España Amazon A tiempo completo

    .Seller Engagement Associate with German, Selling Partner Support Job ID: 2834781 | Amazon Spain Services, S.L. Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest...


  • Barcelona, España Engineeringuk A tiempo completo

    .You will need to login before you can apply for a job. Seller Engagement Associate with German, Selling Partner Support Sector: LegalRole: AssociateContract Type: PermanentHours: Full Time DESCRIPTION Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a...


  • Barcelona, España Amazon A tiempo completo

    .Seller Engagement Associate with German, Selling Partner SupportJob ID: 2834781 | Amazon Spain Services, S.L.Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest...


  • Barcelona, España Amazon A tiempo completo

    .Seller Engagement Associate with German, Selling Partner Support Job ID: 2834781 | Amazon Spain Services, S.L.Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest...


  • Barcelona, España Amazon A tiempo completo

    .Seller Engagement Associate with German, Selling Partner SupportJob ID: 2834781 | Amazon Spain Services, S.L.Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest...


  • Barcelona, España Amazon A tiempo completo

    .In EU, we continue to observe an unprecedented wave of legislation that impacts Selling Partner (SP) experience (SX), constrains selection and jeopardizes GMS. This increases the complexity and cost of selling in EU and makes compliance the primary barrier to SP launches in the region.Environmental Compliance manages all regulation Sellers have to be...


  • Barcelona, España Engineeringuk A tiempo completo

    .Head of Seller Engagement, EU 3P Tax & Trade Compliance DESCRIPTION In EU, we continue to observe an unprecedented wave of legislation that impacts Selling Partner (SP) experience (SX), constrains selection and jeopardizes GMS. This increases the complexity and cost of selling in EU and makes compliance the primary barrier to SP launches in the...


  • Barcelona, España Engineeringuk A tiempo completo

    .Head of Seller Engagement, EU 3P Tax & Trade ComplianceDESCRIPTIONIn EU, we continue to observe an unprecedented wave of legislation that impacts Selling Partner (SP) experience (SX), constrains selection and jeopardizes GMS. This increases the complexity and cost of selling in EU and makes compliance the primary barrier to SP launches in the...


  • Barcelona, España Amazon A tiempo completo

    .Head of Seller Engagement, EU 3P Tax & Trade Compliance Job ID: 2806846 | Amazon EU SARL (Spain Branch)In EU, we continue to observe an unprecedented wave of legislation that impacts Selling Partner (SP) experience (SX), constrains selection and jeopardizes GMS. This increases the complexity and cost of selling in EU and makes compliance the primary barrier...


  • Barcelona, España Amazon A tiempo completo

    .Head of Seller Engagement, EU 3P Tax & Trade Compliance Job ID: 2806846 | Amazon EU SARL (Spain Branch) In EU, we continue to observe an unprecedented wave of legislation that impacts Selling Partner (SP) experience (SX), constrains selection and jeopardizes GMS. This increases the complexity and cost of selling in EU and makes compliance the primary...