Store Manager

hace 2 semanas

Madrid, España Celine A tiempo completo

STORE MANAGER - MADRID PERMANENT / MADRID CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.
To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
YOUR WORK ENVIRONMENT As a Store Manager, and part of the CELINE retail team, you will participate in the development of the brand in the local market.
This experience will enable you to have full ownership of your store and team.
You will have the opportunity to learn and self-develop in an environment surrounded by professionals with high determination and competence.
YOUR IMPACT BUSINESS AND CLIENTS DEVELOPER: Monitor the store performance and always remain aware of market trends.
Take responsibility for the P&L.
Identify areas of improvement and work hand in hand with managers to implement action plans to achieve commercial objectives.
Establish a client-centric mindset to offer clients the best experience in-store and achieve the CRM objectives.
Translate the store objectives into concrete daily targets and tasks, inspire the team to reach the targets.
Floor presence to support the team.
Be the link between the Head Office and store.
BRAND AMBASSADOR AND PROMOTER: Be the ambassador of the brand and endorse the culture and values to promote CELINE.
Ensure the best level of client experience.
Handle delicate customer situations if needed.
PROCESS OWNER: Ensure that all the processes are compliant with the legal, regulatory, and internal requirements.
Being transversal in the front of house and back of house, responsible for the stock and store planning.
Guarantee the proper execution of all tasks related to the digitalization of the store.
TALENT HUNTER, MANAGER & SKILLS DEVELOPER: Review team performance and potential to retain top talent, detect new talents in your daily environment and recruit.
Manage the team to drive the business: Create a positive work environment, develop the team spirit.
Regularly coach the team to ensure they develop the key skills expected in their position.
KEYS FOR SUCCESS EDUCATION: Masters/ Bachelors Degree EXPERIENCE: Position requires a minimum of 5 years in Retail Management in fashion or luxury sector or equivalent COMPETENCIES: Strong business sense and the ability to drive results.
Product and fashion sensitivity.
Proven ability to manage large teams, strong leadership.
High sensitivity to client experience and loyalty.
Strong communication skills.
Organizational skills, sense of priorities, and agility.
Talent for coaching and developing a team.
Exceptional interpersonal skills, empathy, sincerity, and curiosity.
LANGUAGES: Fluent in Spanish and English.
A third language would be a plus.
WORKPLACE: Madrid OUR COMMITMENT CELINE is an equal opportunity employer.
We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included, developed, and heard.
We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs, sexual orientation, or any other basis protected by law.
CELINE recruits and recognizes all types of talents and singularities.
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