Sales Team Lead Outbound
hace 3 días
With a global mission to "make the healthcare experience more human", Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.
We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly.
With free doctor reviews and instant online appointment booking for patients through its online marketplaces, Docplanner has a network of almost 2 million healthcare professionals, serves over 260,000 customers globally and operates in 13 countries in Europe and LATAM.
Doctors and clinics count on Docplanner to facilitate scheduling, booking, communication and payments for millions of patients a month.
Through its innovative and user-friendly software, doctors and clinics can optimize patient flows, reduce costly no-shows and completely digitize their practices - all resulting in valuable time savings that can instead be used to improve patient outcomes and experiences.
Via its TuoTempo brand, we also offer a more sophisticated suite of optimisation products for large healthcare institutions.
We built medical Practice Management Software as a SaaS.
We help 260,000 doctors and clinics focus on treating patients and delivering an exceptional patient experience.
We also run a service that allows 80 million patients monthly to easily find the right doctor, and we currently have 19 million bookings per month coming online or through our software.
Our global team of 2,700 across offices in Warsaw, Istanbul, Rome, Barcelona, Mexico City, Bogotá, Curitiba, Rio, and Munich and Berlin make this happen.
We're funded by some leading VCs - Goldman Sachs, One Peak Partners, Point Nine and Target Global - and so far we have raised over €450m.
Currently, we're on around €180m ARR (60% yoy growth) and are going to reach profitability pretty soon If you want to learn more about our culture and work environment, we invite you to consult the real opinions we have on Glassdoor.
Job DescriptionRole Overview As a Team Lead in our vibrant Spanish team and reporting to the Sales Director, you will perform a multi-faceted leadership role that involves managing a strong sales force of 5 sales professionals.
Your primary mission is to develop and execute a strong outbound sales strategy that increases our presence in the clinical healthcare market, managing the entire sales cycle from pipeline management to deal closure, and elevate team performance through effective coaching and process optimisation.
You will be expected to lead by example by leveraging your experience in SaaS outbound sales, preferably high growth or in-market environments to recruit top talent, maintain accurate CRM practices and foster a high performance culture, while delivering high quality work.
Your strategic mindset will be crucial in establishing and executing a unified GTM approach to the clinical sector; which is globally our more strategical segment and where we are currently developing the latest AI products.
How will you impact our mission: ResponsibilitiesManage an outbound sales team, working in alignment with company objectives and with the mission of meeting their targets.Actively participate in the recruitment, onboarding and retention of talented sales people with proven SaaS outbound sales experience.Develop and implement structured coaching programmes that train and develop outbound sales skills for the team.Conduct regular 1:1 meetings with each team member, providing continuous feedback to help improve performance.Oversee team activity, ensuring a consistent pipeline of orders and sales opportunities.Review key performance indicators for performance evaluation and improvement of strategies.Ensure effective sales processes and CRM management, maintaining strong commitment to CRM discipline.Look for new opportunities to improve outbound sales techniques.Collect, analyze and communicate sales KPIs to determine success and areas requiring attention.Ensure compliance with prospecting and productivity metrics of team members.Collaborate with other departments for continuous improvement of processes impacting customer experience.Launch new features/products to the market and gather insightful feedback to improve market adoption.QualificationsWhat will help you thrive? Professional Experience3+ years of Outbound sales leadership experience in high growth SaaS/Marketplace with SMB market focus.Demonstrated experience in scaling an outbound sales team.Proficiency in using OKRs for individual and team objectives.Experience in recruitment processes as a key decision maker.SkillsStrong analytical thinking based on data.Detail-oriented with practical action skills.Obsessed with processes and CRM.Strategic thinking for medium to long-term business growth.Leadership and Interpersonal SkillsInspirational leadership qualities.Active involvement in recruitment and onboarding.Ability to develop and train the team.Set targets and routines for opportunity creation.Inspire confidence and create a fun working environment.Qualities and AttitudesHighly motivated and results-focused.Attention to detail and high-quality work.Honesty, respect, and integrity in all interactions.Additional InformationCompetitive salary appropriate to your experience.Share options plan after 6 months working with us.Unlimited access to the Ifeel emotional well-being tool.Free birthday to spend the day with your loved onesAn amazing team that will welcome you and support you along the way.We promote and embrace equal opportunities in our selection process and every day at work.
When you apply for our vacancies, you will receive the same treatment regardless of your background.
If you need additional support in your selection process, we encourage you to let us know.
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