Development Editor
hace 3 semanas
For over a decade now, OpenNebula Systems has been leading the development of the European open source technology that helps organizations around the world to manage their corporate data centers and build their Enterprise Clouds.If you want to join an established leader in the cloud infrastructure industry and the global open source community, keep reading, because you can now join a team of exceptionally passionate and talented colleagues whose mission is to help the world's leading enterprises to implement their next-generation edge and cloud strategies.
We are hiringSince 2019, and thanks to the support from the European Commission, OpenNebula Systems has been leading the edge computing innovation in Europe, investing heavily in research and open source development, and playing a key role in strategic EU initiatives such as the IPCEI-CIS and the "European Alliance for Industrial Data, Edge and Cloud".We are currently looking for a Customer Success Manager to come and join us in Europe as part of our new team developing the next generation management platform for the Cloud-Edge Computing Continuum.Job DescriptionWe are seeking a Customer Success Manager with a drive to create meaningful relationships with our customers and champion their needs.
The new manager needs great communication and interpersonal skills as well as an understanding of the enterprise private and hybrid cloud industry.
The new manager will define and execute the Customer Success Program in close collaboration with the various teams involved in the sales funnel such as marketing, community, solutions architecture, sales, ecosystem, partners, support and services.
They will be the main point of contact with customers, responsible for the customer experience, the customer's point of view, and their overall journey, with the aim of strengthening the relationship and building long-term partnerships.
To excel in this role, they need to be a motivated self-starter, who exhibits an insatiable curiosity to solve customer problems and see what "is possible" with technology.ResponsibilitiesOwn customer relationships for assigned accounts and take the lead in customer communication, monitor customer outcomes, goal-alignment, and customer satisfaction.Develop or assist in the development of customer account strategies together with Sales, Services, and Support teams.Create long-lasting business connections, strengthening customer relationships and building them into true business partnerships, assisting them throughout their customer journey.Maintain client records, keeping and sending periodic updates, and having an overview of account contract information, including the best times to reach out for renewals and account updates.Be the customers' liaison, helping push client concerns, issues, and needs toward resolution with internal teams by facilitating efficient communication and aiding the resolution process as much as possible.Conduct onboarding meetings, product tours, company presentations, and product demos.Understand the products and services the business offers to better ensure their adequate delivery to customers.Drive evaluation/feedback of new components.Monitor customer activity, creating and contributing to reports, and meet with stakeholders on a recurring basis to improve customer understanding, drive business, and discuss areas of improvement.Assist Sales in monitoring for upsell and cross-sell opportunities and discussing any findings with the Head of Sales.Assist Marketing and Community with strategic plans and any requests and materials from the customers' side, additionally supporting with content contributions, to add value to existing customers.Keep up with the latest industry developments, including market positioning of corporate competitors.What you will bringBachelor's or Master's degree in Computer Science, Software Engineering, or a related field, is recommended.A master's degree and certifications in Communication or Business are preferred but not necessary.3+ years of experience as a Customer Success Manager, Account Manager, or Customer Success Associate in the IT market.3+ years overall IT/development background.Solid experience working with global customers and driving customer success.Hands-on experience in managing or contributing to open source projects.Good interpersonal, presentation, and communication skills.Strong customer service orientation with high emotional intelligence.Analytical skills and the ability to recognize the demands on the side of the clients.Demonstrated technical writing skills (in English).What's in it for me?Some of our benefits and perks vary depending on location and employment type, but we are proud to provide employees with the following:Competitive compensation package and flexible remuneration: Meals, Transport, Nursery/Childcare.Customized workstation (macOS, Windows, Linux).Private health insurance.Paid time off: Holidays, Personal Time, Sick Time, Parental leave.Afternoon-off working day every Friday and during summer.Remote company with bright HQ centrally located in Madrid; offices in Boston (USA), Brussels (Belgium), and Brno (Czech Republic); and access to office space near your location when needed.
During the first year, for onboarding purposes, and for participation in certain projects, employees should be able to attend events and face-to-face meetings in our Madrid offices and be available to travel to Brussels and maybe other European cities.
All employees are also required to attend our company-wide face-to-face all-hands meetings twice a year.Healthy work-life balance: We encourage the right for Digital Disconnecting and promote harmony between employees' personal and professional lives.Flexible hiring options: Full Time/Part Time, Employee (Spain/USA)/Contractor (other locations).We are building an awesome, Engineering First Culture and your opinion matters: Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued.Be exposed to a broad technology ecosystem.
We encourage learning and researching new technologies and methods as part of your everyday duties.
#J-18808-Ljbffr
-
Medical Editor
hace 3 días
Málaga, Málaga, España Cloud2 Consult A tiempo completoAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.WORKING AT ABBOTTAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You will have access...
-
Medical Editor
hace 5 días
Málaga, Málaga, España Cloud2 Consult A tiempo completodel trabajo Client : AbbottLocation : Madrid, SpainJob Category : OtherEU work permit required : YesJob Views : 4Posted : Expiry Date : Job Description : ABOUT ABBOTTAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and...
-
Backend Developer
hace 3 semanas
Málaga, Málaga, España Mediktor A tiempo completoHays is collaborating with the leading company in the pharmaceutical sector (founded in 1885), TOP 10 pharma with more than 146 affiliates worldwide, and more than 52000 employees globally, of which more than 1,600 are based in Spain.They create innovative medicines for people and animals, adding value through innovation for all three business areas: human...
-
Business Development Representative
hace 2 semanas
Málaga, Málaga, España Aufinity Group | Bezahl A tiempo completoCrear una alerta de empleo para esta búsquedaAbout Graitec GroupGRAITEC Group Company is a global software editor leading Building Information Modelling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve performance and build a sustainable...
-
Freelance AI Writer and Editor
hace 6 días
Málaga, Málaga, España Mindrift A tiempo completoMindrift OverviewWe are a space where innovation meets opportunity.Our goal is to advance the field of artificial intelligence through collaborative online projects.By working with us, you'll have the chance to contribute to AI development from anywhere, at any time - without needing to be a developer.At Mindrift, we believe in the power of collective...
-
Front End Architect
hace 4 días
Málaga, Málaga, España Fabbric A tiempo completoCompany OverviewFabbric is a vibrant tech startup revolutionizing the fashion industry by making it more accessible to emerging designers and brands. Our platform combines fashion and technology to enable effortless brand creation, design, and production without expertise or large investments.We believe in fostering collaboration, flexibility, and...
-
Economic Journalism Lead
hace 1 día
Málaga, Málaga, España Orange Business Services A tiempo completoJoin Our TeamWe are looking for an experienced editor to join our team at YOUNG Media. As a key member of our editorial department, you will play a crucial role in shaping our editorial strategy and producing high-quality content that engages audiences worldwide.About the PositionYou will be responsible for overseeing the development of TPO's editorial...
-
Multimedia Specialist
hace 2 días
Málaga, Málaga, España Bask Health A tiempo completoJob OverviewBask Health is hiring a skilled Video Editor to produce high-quality video content that aligns with our brand identity and mission.Duties and ResponsibilitiesEdit and produce high-quality video contentWork closely with the creative team to shape Bask Health's visual narrativeCollaborate with our Graphic Designer, Dylan, to create amazing...
-
Senior Unity Developer
hace 1 semana
Málaga, Málaga, España King A tiempo completodel trabajoAbout the job: You would start out as an Editorial Trainee working in close collaboration with our Managing Editors learning how to process papers properly from submission to publication.You should share our passion for spreading the newly acquired knowledge of today's scientific community and feel motivated to contribute to open access...
-
Málaga, Málaga, España Jobfinder Spain A tiempo completoWe are searching for an experienced Electrical / Electronic Hardware Design Engineer to join our R&D team in Spain.Job DescriptionThe ideal candidate will contribute to the development and maintenance of RTU systems, specifically the T300 platform, as part of a dynamic and agile team.Main Responsibilities:Lead and resolve electrical and electronics component...
-
French Medical Language Lead
hace 1 semana
Málaga, Málaga, España Centific A tiempo completodel trabajoTFS HealthScience is a leading global, mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey.Our expertise includes full service-capabilities, resourcing and functional service (FSP) solutions.The Editor is responsible for quality control, in...
-
Receptionist / Administrative Assistant
hace 3 semanas
Málaga, Málaga, España Raoul Wallenberg International School A tiempo completoTFS HealthScience is a leading global, mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey.Our expertise includes full service-capabilities, resourcing and functional service (FSP) solutions.The Editor is responsible for quality control, ensuring the...
-
Medical Sales Representative
hace 3 semanas
Málaga, Málaga, España Lectus Recruitment A tiempo completoTFS HealthScience is a leading global, mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey.Our expertise includes full service-capabilities, resourcing and functional service (FSP) solutions.The Editor is responsible for quality control, in other...
-
Senior Engineering Manager
hace 3 semanas
Málaga, Málaga, España Backmarket A tiempo completoCrear una alerta de empleo para esta búsquedaDescripción del trabajoAbout Us :High Edge Software develops UI components as well as report generation and visual data display solutions targeting .NET, HTML / JS, and VCL.Over the course of more than 25 years in business, our development teams have amassed profound experience in many software development...
-
Product Designer
hace 5 días
Málaga, Málaga, España TradingView Inc A tiempo completoOur open source charts and commercial libraries are used by tens of thousands of financial sites across the planet, including whales like: CME, Refinitiv, Investopedia, Crunchbase, Binance, Bitcoin.com and many others. We're also one of the world's biggest websites (#61 to be exact, according to Alexa Rankings), visited by 100s of millions of people every...
-
Events & Communications Specialist
hace 2 semanas
Málaga, Málaga, España Pluxee A tiempo completoCrear una alerta de empleo para esta búsquedaDescripción del trabajoAbout Us :High Edge Software develops UI components as well as report generation and visual data display solutions targeting .NET, HTML / JS, and VCL.Over the course of more than 25 years in business, our development teams have amassed profound experience in many software development...
-
Málaga, Málaga, España RWS Group A tiempo completoWe are seeking a highly skilled Senior Cloud Native Authoring Solution Specialist to join our team at Fonto. As a Senior TypeScript Developer, you will play a vital role in shaping the product architecture and creating high-quality features in tandem with the rest of the team.About usFonto offers innovative cloud-native, data-driven authoring solutions for...
-
Frontend Architect with TypeScript Expertise
hace 6 días
Málaga, Málaga, España RWS Group A tiempo completoWe're seeking an experienced Frontend Architect with expertise in TypeScript to join our team at Fonto. As a Senior TypeScript Developer, you will play a crucial role in designing the product architecture and crafting high-quality features together with the rest of the team.About usAt Fonto, we provide leading-edge cloud-native, data-driven authoring...
-
Málaga, Málaga, España RWS Group A tiempo completoWe're seeking a skilled TypeScript and React Developer for Mission-Critical Documents to join our team at Fonto. As a Senior TypeScript Developer, you will play a pivotal role in designing the product architecture and crafting high-quality features together with the rest of the team.About usAt Fonto, we provide industry-leading cloud-native, data-driven...
-
AI Writing Evaluator Position
hace 1 día
Málaga, Málaga, España Outlier A tiempo completoCompany OverviewOutlier is a leading provider of human feedback for AI model training. We empower companies to improve their AI models by leveraging the expertise of experienced writers and linguists.About the OpportunityWe are seeking talented Spanish writers with fluency in Spanish to contribute to our AI training projects. This freelance opportunity...