Support Engineer, Prime Video, Catalog Support Engineering
hace 4 semanas
Job Title: Support Engineer
Company: Prime Video
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video also offers members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store.
The Catalog Support Engineering team in Prime Video works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do. We are looking for high-calibre Support Engineers. Our work has a direct impact on the experience of millions of global Prime Video customers and presents some of the most interesting engineering challenges within the PV organization. Innovation is key on this team and we are looking for technically savvy individuals with the ability to deliver simple solutions to complex problems.
Key ResponsibilitiesSupport Engineers in the Prime Video Supply Chain provide front line support of business-critical services responsible for end-to-end digital video product delivery on Prime Video.You will be responsible for managing existing distributed systems, diagnosing issues with digital products, and taking action to mitigate the issues.Issue resolution will be achieved through a combination of documented procedures, internal tooling, and debugging skills in a Linux-based environment to provide rotating 24x7 on-call operational coverage of the system.You will monitor system performance and perform change management and troubleshooting activities to triage and resolve catalogue defects and issues. A Day in the LifeAs a Support Engineer you will: Become a subject matter expert on one or more services.Own support activities for these services and regularly work with development teams to establish and improve service support.Operate with limited guidance from management and help drive issues to resolution.Understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets.Provide mentoring, training, documentation, and tools to other Support Engineers to enable them to perform support activities. Minimum RequirementsExperience in a technical support or software engineering roleExperience scripting in modern programming languages (Python, Bash, etc.)Experience troubleshooting and debugging technical systemsBachelor in Computer Science or equivalentProficiency in Linux/Unix OSSQL and data analyticsExcellent verbal and written communication skillsSelf-starter with strong ownership in delivering resultsCompetent in supporting processes, SLAs, issue resolution, monitoring, and metrics Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
#J-18808-Ljbffr
-
Support Engineer, Prime Video, Catalog Support Engineering
hace 4 semanas
Madrid, España Amazon A tiempo completo.DESCRIPTION Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video also offers members...
-
Support Engineer, Prime Video, Catalog Support Engineering
hace 4 semanas
Madrid, España Engineeringuk A tiempo completo.DESCRIPTION Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video also offers members...
-
Madrid, España Amazon A tiempo completo.Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video also offers members the...
-
Support Engineer, Prime Video, Catalog Support Engineering
hace 4 semanas
Madrid, España Amazon A tiempo completo.Job ID: 2843294 | Amazon Spain Services, S.L.U. - B76Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports...
-
Madrid, España Amazon A tiempo completo.Job ID: 2843294 | Amazon Spain Services, S.L.U. - B76Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports...
-
Support Engineer, Prime Video, Catalog Support Engineering
hace 4 semanas
Madrid, España Amazon A tiempo completo.DESCRIPTIONPrime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video also offers members...
-
Support Engineer, Prime Video, Catalog Support Engineering
hace 4 semanas
Madrid, España Engineeringuk A tiempo completo.DESCRIPTIONPrime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video also offers members...
-
Support Engineer, Prime Video, Catalog Support Engineering
hace 2 semanas
Madrid, España Reconocida Empresa A tiempo completo.Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video is a fast-paced, growth business...
-
Support Engineer, Prime Video, Catalog Support Engineering
hace 4 semanas
Madrid, España Amazon A tiempo completo.Job ID: 2843294 | Amazon Spain Services, S.L.U. - B76 Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports...
-
Madrid, España Amazon A tiempo completoDESCRIPTION Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place.Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events.Prime Video also offers members the...
-
Madrid, España Amazon A tiempo completo.Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place.Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events.Prime Video also offers members the opportunity...
-
Madrid, España Amazon A tiempo completoDESCRIPTIONPrime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place.Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events.Prime Video also offers members the...
-
Madrid, España Amazon A tiempo completoDESCRIPTIONPrime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place.Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events.Prime Video also offers members the...
-
Support Engineer, Prime Video, Catalog Support Engineering
hace 4 semanas
Madrid, España Amazon Spain Services, S.L.U. - B76 A tiempo completo.Job Title: Support Engineer Company: Prime Video Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports...
-
Madrid, España Amazon A tiempo completo.DescriptionPrime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video also offers members...
-
Madrid, España Amazon A tiempo completo.DescriptionPrime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video also offers members...
-
Support Engineer, Prime Video, Catalog Support Engineering
hace 4 semanas
Madrid, España Amazon Spain Services, S.L.U. - B76 A tiempo completo.Job Title: Support EngineerCompany: Prime VideoPrime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports...
-
Support Engineer, Prime Video, Catalog Support Engineering
hace 4 semanas
Madrid, España Amazon Spain Services, S.L.U. - B76 A tiempo completo.Job Title: Support EngineerCompany: Prime VideoPrime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports...
-
Madrid, España Amazon A tiempo completoPrime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video also offers members the...
-
Madrid, España Amazon A tiempo completoPrime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video offers customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video also offers members the...
