Junior Crm Specialist

hace 4 semanas

Madrid, España Na-Kd A tiempo completo

Are you passionate about CRM and eager to join a diverse team on an exciting journey? We invite you to become a key player in shaping our CRM Channel and enhancing our customer communication.Junior CRM SpecialistAs a Junior CRM Specialist at NA-KD, you'll work closely with our CRM Specialist and have the opportunity to influence one of our most vital channels, driving the customer journey and contributing to our dynamic growth. We are looking for an individual who thrives in a fast-paced environment and excels at multitasking without losing attention to detail. The ideal candidate is agile and flexible, capable of adapting quickly while maintaining a focus on long-term goals. In this role, you will be reporting to the Performance Marketing Manager.Key ResponsibilitiesCollaborate with the CRM Specialist to set the CRM strategy for campaign newsletters and app pushes.Contribute to the CRM campaign plan on a yearly, weekly, and daily basis.Present relevant KPIs regarding the CRM channel on a weekly to monthly basis (Newsletter and App Push).Create and assign tasks to design and copywriting teams based on the weekly to monthly communication plan.Work closely with design and copywriting teams to coordinate the newsletter and app push content.Conduct A/B testing of email campaigns for continuous improvement, in collaboration with the CRM Specialist.Support the CRM Specialist with customer segmentation strategy.Assist the CRM Specialist in long-term projects such as Loyalty, Customer Experience, LVC, automation/flows, and communication planning.Your Past & Your SkillsDegree in marketing or communicationsOne year of relevant work experience is advantageousFamiliar with CRM and email marketing platforms Understanding of Customer Experience and/or Customer Care High level of attention to detail in preparations of newsletters Ability to successfully multitask and deliver high quality work in a fast paced environment Ability to work both independently and as part of a team What We OfferGlobal environmentPersonal and professional developmentFreedom to add value/make a differenceHybrid Remote policy A number of voluntary benefitsInterested in learning more about NA-KD, our culture, colleagues, and benefits? Visit our career site here Does this sound like an opportunity for you?To submit your application, simply click the "Apply for this job" button below. Please provide your full application in English, including your CV and responses to a few background questions.We encourage early applications as we follow a continuous selection process. This means we may close the recruitment before the final application day. Don't hesitate to submit your application promptly – we look forward to hearing from you Application deadline: Nov 16th Start Date: ASAPLocation: Gothenburg HQ, SwedenAbout NA-KD Working for NA-KD is not just another step in your career. It is a leap into the unknown. A new adventure that can take you anywhere. Because just like you, we're on a journey to bigger and better things. We are constantly evolving and improving. For you, this means that no day is the same as the one before. But also, that there will be endless opportunities to take charge of your future and build the life you want for yourself. And no matter what that looks like - we will support you along the way.Our Commitment to DiversityNA-KD is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

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