Network Solutions Analyst
hace 2 semanas
As a company whose mission is to be the most progressive and inclusive money transfer business in the world, we deliver highly reliable payment services to our customers. With over 500K locations in 165 countries, we have adopted the identity of what it means to be multicultural and embody the idea of being family, no matter where we are. At Ria, you'll be surrounded by colleagues from everywhere in the world, who are dedicated to each other and empowered to be creative and nurture "out of the box" solutions with a strong commitment to future growth ingrained in everything we do, from global expansion and partnerships to our persistent focus on the ultimate customer experience. We are on a mission to reshape the future of payments.
As a pivotal member of our dynamic team, the Network Solutions Analyst will play a crucial role in scaling our Payments Network operations. This position is designed for a proactive problem-solver who excels in optimizing functionalities, crafting innovative solutions, and spearheading implementations across global payment infrastructures.
Key Responsibilities: Strategic Problem Solving: Proactively identify and resolve issues to enhance the operational capabilities of our Payments Network. Develop and implement out-of-the-box solutions that drive efficiency and effectiveness.
Cross-Functional Collaboration: Work closely with various teams within the company, including IT, Operations, Digital, and external stakeholders, to foster successful project outcomes.
Project Management: Oversee multiple initiatives aimed at improving our payout mechanisms (including cash, wallets, VPAs, and bank deposits) on a global scale. Ensure meticulous attention to detail in all project phases.
Stakeholder Engagement: Build and maintain strong relationships with internal and external partners, coordinating efforts to align with strategic objectives and ensure global impact.
Communication: Facilitate clear and effective communication between technical teams and business units, ensuring that all stakeholders are aligned with project goals and updates.
Innovation and Improvement: Continuously gather and analyze requirements to pinpoint opportunities for product enhancements. Stay abreast of industry trends to anticipate and incorporate future needs into our payment solutions.
Additional Responsibilities: Research new products and services and provide recommendations to Operations Managers. Assist with project ideation and design, identifying process improvements and potential risk failures. Apply Project Management Methodologies and tools in Software Development Lifecycles (SDLC) to effectively reflect business models' and requirements' goals. Increase operational efficiencies to streamline and simplify process flows and effectiveness. Work closely with IT, Product, Revenue, Compliance, and Customer Service on payments related issues. Manage changes to projects' scope and timeline while keeping business objectives in mind.
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