It Support Analyst
hace 4 semanas
.Req ID: 299345 Competitive salary | on site in Sierre, Switzerland At NTT DATA, we know that with the right people on board, anything is possible.The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition.By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.NTT DATA is currently looking for an IT Support Analyst (f/m/d) onsite in Sierre for our growing team in Switzerland.Overview The IT Support Analyst (f/m/d) is responsible for on-site installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals.Serves as company liaison with customer on administrative and technical matters.This role combines good level technical skills with an emphasis on the delivery of a high level of customer service.This customer-facing role will interact with, and take direction from Field Tech Services leadership and the customer to provide first class customer support and technical troubleshooting expertise.Role Responsibilities Review, troubleshoot and approve operational quality desktops, notebooks, printers, and associated peripherals.Install, maintain and optimise desktop /notebook configurations at customer sites.Diagnoses and resolves product performance problems.Performs maintenance and repair services.Ensures customer satisfaction by advising the customers on preventive maintenance and configurations which may impact product performance.Instructs users in the operation and maintenance of the system.Key Skills Several years of relevant Desktop Support experience (on site/remote) Experience troubleshooting Windows in an Enterprise environment is a must.Excellent customer service skills Deep knowledge of imaging and troubleshooting Windows Desktops/Laptops, primarily Windows 10 and Office 365 Understanding of PC Reimaging processes and procedures, and experience with annual refresh programs.Strong professional, interpersonal, communication and multi-tasking skills and the ability to work well within a team environment Must be fluent in French & English.Willing to work On Call.Desirable Skills Experience with Service Now ticketing system preferred.Experience with SCCM Imaging and MDT preferred.Benefits Our people are the most critical component of our long-term success and their health and wellbeing are our priority.You will enjoy a comprehensive, locally competitive benefits package.About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services.We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future
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IT Colleague Support Analyst
hace 4 semanas
Madrid, Madrid, España DAC Beachcroft Dublin A tiempo completoJob Title: IT Colleague Support AnalystWe are seeking a highly skilled IT Colleague Support Analyst to join our team at DAC Beachcroft Dublin. As a key member of our IT Support Team, you will be responsible for delivering high-quality IT support services to our colleagues and locations.Main Responsibilities:Provide on-site and remote IT hardware support for...
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IT Support Analyst
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Madrid, España MyCareer+ A tiempo completoREQUIREMENTS: Associates or Bachelors degree in Information Systems, or 5+ years of relevant experience. Must be a U.S. Citizen, meet the U.S. Department of States definition of a U.S. Person, and be able to obtain a Secret Level Security Clearance. Familiarity with DCSA, ITAR, CUI handling, and CMMC certification is preferred. JOB DESCRIPTION: The IT...
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It Colleague Support Analyst
hace 1 mes
Madrid, España DAC Beachcroft Dublin A tiempo completo.IT Colleague Support Analyst - Bristol (6 month FTC) Job Introduction Due to an internal promotion, DACBeachcroft is recruiting for an IT Colleague Support Analyst to join our IT Support Team. This is a full-time 6 month fixed-term contract, and not a permanent position. This is an office-focused role, with most work being carried out in the Bristol...
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IT Application Support Analyst
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Madrid, España Board A tiempo completoIf you’re a forward-thinker looking for the great next step in your career within an innovative and collaborative environment, Board is the right workplace for you! We are currently looking for an IT Application Support Analyst to join us in Madrid. This role is about ensuring smooth operations and availability of finance systems worldwide....
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IT Support Analyst
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It Application Support Analyst
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Madrid, España Board International A tiempo completoAt Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 30 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver.We strongly believe every...
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It Application Support Analyst
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IT Analyst
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International It Support Coordinator
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International It Support Coordinator
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International IT Support Specialist
hace 4 semanas
Madrid, Madrid, España Selección -It A tiempo completo**Job Summary:**We are seeking an experienced IT Support Coordinator to join our team at Selección -It. As an IT Support Coordinator, you will be responsible for planning, coordinating, and managing support activities, focusing mainly on IT incident and problem management.**Key Responsibilities:**IT incident and problem managementIncident escalation and...
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International It Support Coordinator
hace 2 meses
Madrid, España Selección -It A tiempo completoINTERNATIONAL IT SUPPORT COORDINATORRequisitos Mínimos:Education: Bachelor's degree or equivalent in Information Technology.Languages: English is a must.IT support experience requiredIncident escalationIncident monitoringExperience in similar positionsProject coordination, project management, customer support, service managementTechnical skills:- Office-...
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International It Support Coordinator
hace 3 meses
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IT Analyst
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IT Systems Support Specialist
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IT Colleague Support Specialist
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Madrid, Madrid, España DAC Beachcroft Dublin A tiempo completoIT Colleague Support AnalystWe are seeking an IT Colleague Support Analyst to join our IT Support Team in Bristol. This is a 6 month fixed-term contract, and not a permanent position.The main responsibilities of this role are to deliver quality & value added IT onsite support services to all DACB users and locations, resolve in scope service requests and...