(Wmb752) - Client Operations Specialist - French Speaker

hace 6 días


Barcelona, España Ares Consultores A tiempo completo

At Kantox, we are looking for a Client Operations Specialist to join our amazing client transaction services team and hold an important role in the organisation.
This job is for you if you are looking to develop your career in a disruptive environment.
In this role, you will be part of the client transaction service team which is essential to ensure smooth operations within Kantox.Role Summary: As a Client Operations Specialist at Kantox, you will play an important role in ensuring the smooth operation of our client transaction services team.
You will be responsible for managing incoming client queries, maintaining our customer support platform, and generally assisting clients with their requests.Responsibilities:Assisting and answering client queries via our customer support app or via phone.Collaborating with multiple teams and stakeholders to help solve a client issue or query.Developing and maintaining customer support processes and procedures with other teams and stakeholders to ensure new product rollouts are supported.Proactively chasing internally on tickets and ensuring that KPIs and SLAs are met.Elaborating new Service KPIs and monitoring existing ones.Maintaining the Kantox customer support platform.Assisting in transaction-related tasks in scope for the team.Helping and training clients on the usage of the Kantox suite of products.Minimum Requirements:Bachelor's degree in Finance, Business, or a related field.2-3 years of experience, preferably in an operations team in a Fintech or SaaS company.A general understanding of the payments industry as well as FX trading and hedging.Great communication skills, with the ability to call a client to offer help when needed.Data-driven mindset with the ability to extract and analyze data.Strong organizational and time-management skills.Ability to work in a team and meet tight deadlines.Proactive problem solver with a client-centric approach.Detail-oriented and highly self-motivated.Proficiency in English; French is considered a plus.Understanding of Zendesk or similar customer support platforms would be appreciated.#J-18808-Ljbffr



  • Barcelona, España buscojobs España A tiempo completo

    (WMB752) - Client Operations Specialist - French Speaker Barcelona EUR 30.000 - 50.000 At Kantox, we are looking for a Client Operations Specialist to join our amazing client transaction services team and hold an important role in the organisation. This job is for you if you are looking to develop your career in a disruptive environment. In this role, you...


  • Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Specialist - French speaker ID: 100162 Publicada: 21.10.2024.Actual hasta: 19.11.2024 Un poco sobre la empresa UKIO Especializados en el alquiler mensual de apartamentos, Ukio se enfoca en pisos de diseño con un servicio de alta calidad.Alquilamos apartamentos de 1 a 11 meses en Barcelona, Madrid, Lisboa y...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Specialist - French speaker Publicada: 22.11.2024.Actual hasta: 08.12.2024 Customer Service Specialist - French speaker, Barcelona Salario: a convenirDescripción de la oferta We are looking for a Guest Experience Specialist to join our Ukio team in Barcelona.You will play a pivotal role in ensuring our guests have a...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Specialist - French speakerPublicada: 22.11.2024. Actual hasta: 08.12.2024Customer Service Specialist - French speaker, BarcelonaSalario: a convenirDescripción de la ofertaWe are looking for a Guest Experience Specialist to join our Ukio team in Barcelona. You will play a pivotal role in ensuring our guests have a...

  • Talent Recruiter

    hace 1 día


    Barcelona, España Page Personnel España A tiempo completo

    Talent Recruiter (French Speaker) - Page Outsourcing will be responsible for: As Talent Recruiter, you will take part of massive recruitment projects for the French market. You will join Page Outsourcing, 4th brand of PageGroup and you will be part of a dynamic team. Primary Responsibilities: - Brief to discover the precise needs of the clients (being able...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Specialist - French speaker Publicada: 22.11.2024. Actual hasta: 08.12.2024 Customer Service Specialist - French speaker, Barcelona Salario: a convenir Descripción de la oferta We are looking for a Guest Experience Specialist to join our Ukio team in Barcelona. You will play a pivotal role in ensuring our guests have a...


  • Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Specialist - French speakerPublicada: 22.11.2024.Actual hasta: 08.12.2024Customer Service Specialist - French speaker, BarcelonaSalario: a convenirDescripción de la ofertaWe are looking for a Guest Experience Specialist to join our Ukio team in Barcelona.You will play a pivotal role in ensuring our guests have a seamless...


  • Barcelona, España Ukio A tiempo completo

    Ukio’s mission is to empower individuals to live where they want when they want. We offer fully furnished rental apartments that truly make you feel like home. Backed by the same VC firms behind Deliveroo, Houzz and Highsnobiety, Ukio continues to grow and to make its mark as the number one housing brand in Europe. We currently operate in five key cities...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Specialist - French speaker ID: 100162 Publicada: 21.10.2024. Actual hasta: 19.11.2024 Un poco sobre la empresa UKIO Especializados en el alquiler mensual de apartamentos, Ukio se enfoca en pisos de diseño con un servicio de alta calidad. Alquilamos apartamentos de 1 a 11 meses en Barcelona, Madrid, Lisboa y Berlín....


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Internship - B2C Customer Care Specialist ( English & French speaker)ID: 243027 24 La oferta de empleo ya está archivadaPublicada: 19.12.2024.Actual hasta: 02.01.2025Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for an intern Customer Care...

  • Marketing Specialist

    hace 6 días


    Barcelona, España Apollo Tyres Ltd A tiempo completo

    .Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India.The company has multiple manufacturing units in India and a unit each in The Netherlands and Hungary.The company markets its products under its two global brands – Apollo and Vredestein, and its products are available in over 100 countries through a vast network of...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Internship - B2C Customer Care Specialist ( English & French speaker) ID: 243027 24 La oferta de empleo ya está archivada Publicada: 19.12.2024.Actual hasta: 02.01.2025 Empresa: ALPADIA Language Schools SA Ubicación: Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for an intern Customer...

  • Marketing Specialist

    hace 3 días


    Barcelona, España Apollo Tyres Ltd A tiempo completo

    Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India.The company has multiple manufacturing units in India and a unit each in The Netherlands and Hungary.The company markets its products under its two global brands – Apollo and Vredestein, and its products are available in over 100 countries through a vast network of...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Internship - B2C Customer Care Specialist ( English & French speaker) ID: 243027 24 La oferta de empleo ya está archivadaPublicada: 19.12.2024.Actual hasta: 02.01.2025 Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la oferta We currently have an exciting opportunity for an intern Customer Care...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Internship - B2C Customer Care Specialist ( English & French speaker)ID: 243027 24 La oferta de empleo ya está archivadaPublicada: 19.12.2024. Actual hasta: 02.01.2025Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for an intern Customer Care...


  • Barcelona, España Ukio A tiempo completo

    .Guest Experience Specialist - French speaker 4 days ago Be among the first 25 applicants About Ukio | We are one of the most promising startups of 2025 with headquarters in Spain.We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris.Ukio's mission is to empower individuals to live where they...


  • Barcelona, España Beeline Group A tiempo completo

    Key Account Coordinator (French Speaker)Empresa: beeline GroupKey Account Coordinator (French Speaker) Full time (French Speaker) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/French Responsibilities: Management and coordination of processes relating to existing and newly acquired business...


  • Barcelona, España Beeline Group A tiempo completo

    Key Account Coordinator (French Speaker)Empresa: beeline GroupKey Account Coordinator (French Speaker) Full time (French Speaker) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/French Responsibilities: Management and coordination of processes relating to existing and newly acquired business...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Internship - B2C Customer Care Specialist ( English & French speaker) ID: 243027 24 La oferta de empleo ya está archivada Publicada: 19.12.2024. Actual hasta: 02.01.2025 Empresa: ALPADIA Language Schools SA Ubicación: Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for an intern...


  • Barcelona, España Beeline Group A tiempo completo

    Key Account Coordinator (French Speaker)Empresa: beeline GroupKey Account Coordinator (French Speaker)Full time (French Speaker) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/FrenchResponsibilities:Management and coordination of processes relating to existing and newly acquired business...