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Loyalty Marketing Trainee
hace 2 meses
Radisson Hotel Group, one of the most dynamic hotel companies in the
world is looking for a trainee in the Loyalty Marketing Department.
KEY RESPONSIBILITIES: Supporting the loyalty marketing team with daily activities to
further engage and activate members of the loyalty program with Radisson brand.Follow customer lifecycle including acquisition, engagement, loyalty,
and retention campaigns of the global loyalty program.Ensure customer enrolment journey is well executed on all
touchpoints by providing support to web and operations team.Assist quality loyalty team in follow up of customer questions
and feedback to continuously improve the program and benefits offered to
members.Provide a weekly competitive analysis and benchmark against
competitors for EMEA and APACSupport loyalty managers in monthly reports and presentations
preparation around loyalty activity.Establish and maintain archive of presentations, marketing
materials and communications accessible to all internal stakeholders under
central Intranet website.Maintain up to date promotional folders that demonstrate all
marketing activities and coverage, such as advertisements, inclusion in partner
newsletters.Work with the Digital Marketing team to set up online offers.Support hotels with Loyalty queries or questions related to Loyalty.Support B2B Loyalty team with operational task and database cleanup.Play an active role and contribute ideas to the Trainee Scheme
at Radisson CSOA SUCCESSFUL CANDIDATE IS (A)/HAS: Has to be enrolled in a school program in order to be eligible
for the internship.Fluent knowledge of English both written and spoken.Proficiency in English and excellent writing skills.Good communication and social skillsGood team playerTrustworthyWell organized with an eye for detail – keep deadlines.Flexible and co-operativeExcellent computer skills (Microsoft Office, mainly Excel, Word,
Powerpoint)Flexible and has an innovative approach to working.Able to work under pressure and independently
