Quality Customer Specialist

hace 4 semanas


Zaragoza, España Hitachi Vantara Corporation A tiempo completo

Description General InformationDeploy and support a Quality Culture within Hitachi Energy, by assuring and supporting the customer quality interactions using the tools and teams to exceed customer expectations while ensuring sustainable operations. Supports and maintains the Quality Management System of the dry transformers factory.
Your Responsibilities:Customer complaints management in Hitachi tool for customer complaints;
Reporting proactively and on regular basis progress on the issues to customers;
Ensure proper documentation in Hitachi tool for customer complaints;
Ensure proper communication to local management/HUB/BU in case of HI-rated customer complaints (provide one pager within 24 hours) and ask local management (or global function) for their support, if necessary;
Ensure weekly update on all HI-rated customer complaints;
Do statistical analysis of Customer complaints data and address improvements to the responsible departments.
You will be responsible for customer complaints, feedback, timely response, as well as positive and effective communication with customers.
You will be responsible for customer complaints and feedback, organize problem solving (8D) in the factory, complete 8D report and submit to customer.
Conduct regular internal supervision and audit on behalf of customers to verify the implementation of relevant improvement measures. Other works arranged by managers.
Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background: At least a Bachelor's degree in Engineering or other Technical field
Preferably 3 years of experience in similar position ;
Excellent written and verbal communication in English;
Very good knowledge of MS Office (Excel);
Experience with SAP or similar ERP system is an advantage;
Strong communication and organizing skills;
Should be eager to learn, flexible, open-minded, team-work oriented and pro-active.

#J-18808-Ljbffr


  • Qa Specialist

    hace 3 semanas


    Zaragoza, España Oxford Global Resources A tiempo completo

    Exciting Opportunity: Quality Assurance Specialist in the Pharma Sector Job Description: We are thrilled to announce an incredible opportunity for a Quality assurance in the pharmaceutical sector. Our client a top leading pharmaceutical company is currently living an expanding moment with a new facility and Oxford is hiring dynamic individual to join our...

  • Quality Engineer

    hace 4 semanas


    Pedrola, Zaragoza provincia, España Adient A tiempo completo

    Quality Engineer What can you expect? Adient (NYSE: ADNT) is a global leader in automotive seating. With 70,000+ employees in 30 countries, Adient operates more than 200 manufacturing/assembly plants worldwide. We produce and deliver automotive seating for all major OEMs. From complete seating systems to individual foam, trim and metal components, our...

  • Advanced Quality Engineer

    hace 4 semanas


    Zaragoza provincia, España Adient A tiempo completo

    **Advanced Quality Engineer** **What can you expect?** You will be part of the Advanced Quality Mechanism team responsible from development through launch and product lifecycle support for market leading mechanisms for multiple customers globally. The project related to that position, will cover rear seat structure assembly locally in Spain, with...


  • Zaragoza, España Kongsberg Automotive A tiempo completo

    **Advanced Quality Engineer**: - Location: Epila, ES, 50290- Country/Region: ES**About the position**: We have an exciting opportunity for a Quality Engineer to join an established team at Kongsberg Automotive. This position involves close collaboration with colleagues and customers across Europe so if you are self motivated, with a background in Automotive...


  • Épila, Zaragoza provincia, España Lear Corporation A tiempo completo

    **Company Overview** **Role overview**: The primary focus of the Manufacturing Quality Engineer is executing product and process controls per the control plan in conjunction with the plant’s production team. Lead 8D problem resolution process for internal and external raised concern which includes close interaction with Customer Quality Engineer on the...


  • Zaragoza, España Hitachi Energy A tiempo completo

    **General information**: Hitachi Energy is the number one global manufacturer of power transformers and a global and diverse company with a very well-established collaboration culture. Hitachi Energy is seeking a Global Supplier Quality and Development Engineer (SQE) for their transformer business unit. The SQE role is to support the business growth and...


  • Zaragoza, España Amazon Data Services Spain, S.L. A tiempo completo

    Roles starting from June 2024 in Zaragoza, Spain.At Amazon Web Services (AWS), we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is continually evolving and is a place where motivated employees thrive and also where employee ownership and accountability lead to...


  • Zaragoza, España Amazon Data Services Spain, S.L. A tiempo completo

    Roles starting from June 2024 in Zaragoza, Spain.At Amazon Web Services (AWS), we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is continually evolving and is a place where motivated employees thrive and also where employee ownership and accountability lead to...

  • IT Support

    hace 3 horas


    Zaragoza, España Sharp Brains Ltd A tiempo completo

    Sharp Brains is an IT Services & Solutions Provider based in the UK. We offer on-demand and managed technical support around the globe and around the clock. Our mission is to deliver IT Services & Solutions Globally, and our vision is to be the most innovative IT Managed Services Provider. Our values are Trust, Grow Confidence, and Expertise in a safe and...


  • Zaragoza, España Saica Pack A tiempo completo

    **Description**: **The role**: - To manage the global relationship with the European Customer (EC) in order to increase our market share and profitability within this client at European Level. - To coordinate, motivate and support the Account team members, optimizing the available resources. - To achieve the objectives agreed and detailed in the Account...


  • Zaragoza, España Graduate Expert A tiempo completo

    **Description**: Graduate Expert Program: Your chance to realise your talent and shape your future. Our Saica Graduate Expert Program is a two years program which has been designed to grow in making an impact of the world while developing professionally and personally. Our Graduate Expert program is as a stepping stone to bigger and better career...

  • Operacion L1

    hace 4 semanas


    Zaragoza, España DXC Technology A tiempo completo

    **_ Responsibilities: _** Incident Management: - Monitor systems and identify performance issues reactively. Problem Management: - Ability to identify incident trends in order to elevate incidents in accordance with standard protocols. Change Management: - Execute scripted change management activities as approved and documented. Perform routine...


  • Zaragoza, España DXC Technology A tiempo completo

    #LI-DNI **_ Responsibilities: _** Incident Management: - Monitor systems and identify performance issues reactively. - Follows standard protocols for troubleshooting simple incidents. - Verify system/product operations. - Works within strict time scales and elevates incidents within defined time windows. Product Installation: - Perform routine...


  • Zaragoza, España DXC Technology A tiempo completo

    **_ Responsibilities: _** Incident Management: - Monitor systems and identify performance issues reactively. - Follows standard protocols for troubleshooting simple incidents. - Verify system/product operations. - Works within strict time scales and elevates incidents within defined time windows. Product Installation: - Perform routine installations,...


  • Zaragoza, España Adidas A tiempo completo

    MISSION: Enhance the presence of adidas at the point of sale through local adaptations of our fix and features and the development of communication elements that support the sale of the brand's products and increase brand awareness. FEATURES: - Designing retail spaces for the brand attending to the policies established by Global. - Study of spaces for...


  • Zaragoza, España Hitachi Energy Spain, S.A.U. A tiempo completo

    **Description** **Factory Manager, Dry & Traction Transformers** We are looking for a Factory Manager for the Dry Transformers unit Zaragoza. In this role you will manage all aspects related to operations of a local manufacturing unit including the full scope of Production, Operational Procurement, Quality & Operational Excellence and Logistics. **Your...


  • Zaragoza, España PPG Industries A tiempo completo

    **Technical, Service and Sales Representative** As a Technical, Service and Sales Representative you will report to Technical, Service and Sales Manager at PPG Customer service site in Pamplona **Key Responsibilities**: - Act as a liaison between the customer and the different PPG responsible (technical or commercial). - Ensure the correct performance of...


  • Zaragoza, España PPG Industries A tiempo completo

    **Technical Sales Representative** As a Technical, Service and Sales Representative you will report to Technical, Service and Sales Manager at PPG Customer service site in Pamplona **Key Responsibilities**: - Act as a liaison between the customer and the different PPG responsible (technical or commercial). - Ensure the correct performance of the products...


  • Zaragoza, España Amazon Data Services Spain, S.L. A tiempo completo

    B.S. in Electrical Engineering, Mechanical Engineering, Engineering Technology, HVAC, or other related engineering degrees - Minimum Three (3) years in BMS or EPMS Controls related experience; or an equivalent combination of education and experience. - Have an understanding of: electrical diagrams, control diagrams, building operations, control circuits,...

  • EHS Manager Division

    hace 6 días


    Zaragoza, España LHH A tiempo completo

    The EHS Manager Motion & Recycling Divisions will lead the EHS operations at division level, will provide leadership and oversight for EHS functional activities and the performance of multiple manufacturing operations within the division and related countries, establishing strong working relationships with business and functional leaders and plant...