? (Inicio Inmediato) Regulatory Case Executive (German)
hace 4 semanas
.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with usWe're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to the VIP Customer Communications Team Lead. This role is a great opportunity to explore multiple eDO business areas as it is a position working cross-functionally, as well as to improve your knowledge of e-commerce, tourism, consumer, and data protection regulations.What you will doThe Role's Key Responsibilities and TasksAs an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a Regulatory Case Executive in the Communications team, you will be in charge of:Manage legal customer complaints such as consumer organisation files, customer court cases and regulatory consumer cases; Manage data protection consumer rights cases; Collaborate on coordinating Legal inquiries with Legal Counsels related to customer complaints to ensure excellent service; Support other VIP tasks such as VIP and sensitive customer complaints, social care channels, and customer complaints addressed directly to CSM members; Support VIP Communications projects by collaborating with the team members when required; Measure, analyse and report on the results of initiatives.What you need to succeed:Job RequirementsBackground in Tourism will be required in your daily work; Used to work with CRM tools; Ability to workwith G-suite; Excellent writing and communication skills, you should be able to work with legal vocabulary and have excellent grammar at a native level in German; Proficient level of English is a must.Personal skills:Passionate for the travel industry; Acute sense of judgement, tact, diplomacy and crisis communication; Analytical capacity, problem-solving mindset and organised; Customer-oriented, used to or comfortable working under pressure and constantly prioritising, with a passionate mindset and eager to learn and a great teamwork attitude; Ability to negotiate on a win-win perspective.Valuable:Experience in legal case management tourism-related (GDPR, tourism and consumer regulations).Other languages will be an advantage, including: French, German, Italian, Norwegian, Swedish, Dutch, Portuguese, Catalan, Euskera and/or Galician; It will be a plus to have experience in PR, media relations, VIP management and/or Social Media management; Experience in handling VIP accounts and/or sensitive customer complaints; GDS Amadeus and/or Galileo knowledge will be a plus; Proven successes in both traditional and interactive claims channels
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Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step?Start your journey with us!We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
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Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
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Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
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Regulatory Case Executive
hace 4 semanas
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
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Regulatory Case Executive
hace 4 semanas
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
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Regulatory Case Executive
hace 3 semanas
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
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Regulatory Case Executive
hace 4 semanas
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
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Regulatory Case Executive
hace 1 mes
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
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Regulatory Case Executive
hace 1 mes
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
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Regulatory Case Executive
hace 1 mes
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
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Inicio Inmediato: Regulatory Case Executive
hace 2 meses
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
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Regulatory Case Executive
hace 1 mes
Barcelona, España eDreams ODIGEO A tiempo completoAs you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us! We’re seeking an experienced **Regulatory Case Executive** to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly...
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Regulatory Case Executive
hace 1 mes
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, based in our Barcelona office. This role involves managing consumer regulatory complaints, directly reporting to the VIP Customer Communications...
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Regulatory Case Executive
hace 1 mes
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, based in our Barcelona office. This role involves managing consumer regulatory complaints, directly reporting to the VIP Customer Communications...
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Regulatory Case Executive
hace 1 mes
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, based in our Barcelona office. This role involves managing consumer regulatory complaints, directly reporting to the VIP Customer Communications...
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Regulatory Case Executive
hace 1 mes
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, based in our Barcelona office. This role involves managing consumer regulatory complaints, directly reporting to the VIP Customer Communications...
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Regulatory Case Executive
hace 4 semanas
Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
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Regulatory Case Executive
hace 4 semanas
Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
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Regulatory Case Executive
hace 4 semanas
Barcelona, España eDreams ODIGEO A tiempo completoAs you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us! We’re seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly...
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Regulatory Case Executive
hace 9 horas
Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced Regulatory Case Executive to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to...
