Client Support
hace 2 semanas
.Job Title: Client Support & Onboarding SpecialistLocation: Remote (CST Time zone)Salary Range: up to 1500 USDWork Schedule: Monday - Friday, 8:30 AM to 4:30 PM (CST)NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan. Position Overview: We are seeking a Client Support & Onboarding Specialist to serve as the first point of contact for clinics, addressing support inquiries and overseeing the onboarding process. The ideal candidate will be responsible for assisting with system installs, gathering onboarding requirements, and managing client issues through Jira and HubSpot. This role requires excellent communication skills, attention to detail, and a proactive approach to ensuring customer success.Key Responsibilities: Support (Primary Focus): Act as the first point of contact for all client support inquiries, ensuring a prompt and professional response. Manage and optimize the internal ticketing system using Jira and HubSpot to track, prioritize, and resolve client issues efficiently. Ensure timely responses to client support requests, escalating technical issues to the development team when necessary. Proactively monitor support tickets to prevent delays or overlooked issues, following up consistently to ensure resolution. Install/Onboarding Tasks (Secondary Focus): Assist clients with installs and onboarding once contracts are finalized, ensuring a smooth transition to our system. Organize and lead install calls, gather onboarding requirements, and collect necessary data from clients to tailor the system to their specific needs. Complete onboarding tasks, including system customization, ensuring clients are set up for long-term success with our software. Provide clear onboarding instructions and ongoing support to clients throughout the implementation process. Client Success (Tertiary Focus): Offer post-onboarding support to facilitate seamless software adoption and ongoing client satisfaction. Gather feedback from clients to assess their experience, using it to improve onboarding and support processes. Collaborate with the team to identify and implement improvements in the overall customer journey, enhancing the client experience at every stage. Qualifications: Strong conversational and written English skills, able to communicate professionally with American clients. Proven experience in customer support or a client-facing role. Tech-savvy, with the ability to quickly learn new software systems. Strong organizational skills and attention to detail. Experience with Jira and HubSpot
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Client Support
hace 2 semanas
Madrid, España Sagan A tiempo completoJob Title: Client Support & Onboarding SpecialistLocation: Remote (CST Time zone)Salary Range: up to 1500 USDWork Schedule: Monday - Friday, 8:30 AM to 4:30 PM (CST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
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Client Support
hace 3 semanas
Madrid, España Sagan A tiempo completoJob Title: Client Support & Onboarding Specialist Location: Remote (CST Time zone) Salary Range: up to 1500 USD Work Schedule: Monday - Friday, 8:30 AM to 4:30 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...
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Client Support
hace 2 semanas
Madrid, España buscojobs España A tiempo completoJob Title : Client Support & Onboarding SpecialistLocation : Remote (CST Time zone)Salary Range : up to 1500 USDWork Schedule : Monday - Friday, 8 : 30 AM to 4 : 30 PM (CST)NOTE : INDEPENDENT CONTRACTOR POSITIONCompany Overview :Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...
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Client Support
hace 3 semanas
Madrid, España Sagan A tiempo completoJob Title: Client Support & Onboarding SpecialistLocation: Remote (CST Time zone)Salary Range: up to 1500 USDWork Schedule: Monday - Friday, 8:30 AM to 4:30 PM (CST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
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Client Support
hace 7 días
Madrid, España buscojobs España A tiempo completoJob Title : Client Support & Onboarding SpecialistLocation : Remote (CST Time zone)Salary Range : up to 1500 USDWork Schedule : Monday - Friday, 8 : 30 AM to 4 : 30 PM (CST)NOTE : INDEPENDENT CONTRACTOR POSITIONCompany Overview :Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...
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Client Support
hace 2 semanas
Madrid, España buscojobs España A tiempo completoJob Title : Client Support & Onboarding Specialist Location : Remote (CST Time zone) Salary Range : up to 1500 USD Work Schedule : Monday - Friday, 8 : 30 AM to 4 : 30 PM (CST) NOTE : INDEPENDENT CONTRACTOR POSITION Company Overview : Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the...
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Customer Client Support
hace 3 meses
Madrid, España IQVIA A tiempo completoMultinacional farmacéutica necesita incorporar una persona en el puesto de Customer Service Support. Su función principal consistirá en la gestión completa del proceso de customer service, desde la entrada de avisos de servicio a la planificación, el tratamiento y la facturación, atendiendo y gestionando incidencias. La herramienta principal de trabajo...
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Multilingual Client Support Specialist
hace 3 semanas
Madrid, Madrid, España The Cigna Group A tiempo completoWe're looking for a skilled Multilingual Client Support Specialist to join our team at The Cigna Group. As a key member of our customer support team, you will play a vital role in ensuring that our customers receive exceptional service and support.With a strong background in customer service and experience working with international clients, you will be...
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Client Support Specialist
hace 3 semanas
Madrid, España Magical Destinations Travel A tiempo completoYour Gateway to a Rewarding Career!! Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Client Support Specialist to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting...
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Client Support Specialist
hace 2 semanas
Madrid, España buscojobs España A tiempo completoYour Gateway to a Rewarding Career!!Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Client Support Specialist to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting...
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Client Support Specialist
hace 2 semanas
Madrid, España buscojobs España A tiempo completoYour Gateway to a Rewarding Career!!Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Client Support Specialist to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting...
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Client Support
hace 6 meses
Madrid, España Winning A tiempo completoSomos una empresa de consultoría que ofrece servicios de consultoría, formación, dotación de personal e investigación. Apoyamos a nuestros clientes en la búsqueda de soluciones innovadoras y sostenibles, desde la aplicación del conocimiento científico en la resolución de complejos problemas de gestión hasta la transformación digital y tecnológica...
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Client Support
hace 6 meses
Madrid, España Winning A tiempo completoSomos una empresa de consultoría que ofrece servicios de consultoría, formación, dotación de personal e investigación. Apoyamos a nuestros clientes en la búsqueda de soluciones innovadoras y sostenibles, desde la aplicación del conocimiento científico en la resolución de complejos problemas de gestión hasta la transformación digital y tecnológica...
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Technical Support Manager
hace 3 semanas
Madrid, Madrid, España Tradedoubler A tiempo completoAbout the RoleWe are seeking a skilled Technical Support Manager to lead our client delivery efforts. As a key member of our team, you will be responsible for ensuring seamless technical support and implementation services to our clients.Key ResponsibilitiesLead client implementations across Tradedoubler products, ensuring efficient and quality delivery...
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French-Speaking Client Support Advisor
hace 6 días
Madrid, España Cross Border Talents A tiempo completoLocation: Aveiro, Portugal Contract Type: Permanent Start Dates: December 4, 2024 | January 15, 2025 | February 12, 2025 Why You'll Love This Opportunity Do you have a passion for helping others and delivering top-notch client support?Do you want to contribute to the healthcare industry's digital transformation?Join our innovative E-health platform team in...
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Windows Client Device Support Global
hace 3 meses
Madrid, España Seletia A tiempo completoThe Role of the Windows Device Support GlobalProvide technical support on Windows Client devices. This includes Windows (10, 11). Edge, Office 2016/365, Office Companions, McAffee, Bitlocker and INTUNE.Participates in Incident and Problem management.Contact with Microsoft editor opening and managing incidents where needed.SkillsGood knowledge and experience...
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Client Service And Sales Support
hace 1 mes
Madrid, España Engineeringuk A tiempo completoYou will need to login before you can apply for a job.Sector: Sales and Business DevelopmentContract Type: PermanentHours: Full TimeAt M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and...
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Client Service and Sales Support
hace 2 meses
Madrid, España M&G plc A tiempo completoAt M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial...
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Client Services and Sales Support
hace 6 meses
Madrid, España M&G plc. A tiempo completoClient Services and Sales Support At M&G our purpose is **to help people manage and grow their savings and investments, responsibly**. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our...
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Client Service And Sales Support
hace 1 mes
Madrid, España Engineeringuk A tiempo completoYou will need to login before you can apply for a job. Sector: Sales and Business DevelopmentContract Type: PermanentHours: Full Time At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and...
