Customer Care Specialist Dach

hace 1 mes

Barcelona, España Engineeringuk A tiempo completo

.Customer Care Specialist DACH - German SpeakerAs you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our clients' requests.You provide support to the clients if the requests are related to campaign setup, budgets, creatives, technical issues, billing, and payments. You escalate performance-related questions internally to the Account Strategy team.You have an interest in learning and solving technical issues to help clients run a desired advertising campaign.You have good organizational skills to know where the right information is or how to find it. You enable Criteo clients to navigate through and use our Advertising Platform by sharing the right instructions.You provide excellent operational service to our clients by applying SLAs and demonstrating prioritization skills.You understand the importance of tracking customer support efficiency metrics (reply time, resolution time, CSAT) ensuring you follow this in your day-to-day.Who You Are:Fluency in German and English is a mustClient centricity - ability to understand customers' needs and provide the best solution.Strong attention to detailAbility to multi-task, prioritize, and manage time effectivelyCapacity to explain things simply and demonstrate value to clientsAt ease working on different platforms and tools (Excel/Salesforce/internal platforms)Ability to work and deliver strong results in a dynamic environmentStrong technological knowledge, with a passion for technical reading and writingWe acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your applicationWho We Are:Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry-leading Commerce Media Platform.At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression, and development

  • Customer Care Specialist for DACH Market

    hace 1 mes

    Barcelona, Barcelona, España Tripadvisor Llc A tiempo completo

    Customer Care Specialist for DACH MarketWe are looking for a highly skilled Customer Care Specialist to join our team in Barcelona. The successful candidate will be responsible for providing exceptional customer service to our Diners community and Restaurateurs partners.Key Responsibilities:Answer incoming requests via phone, email, and chatAssist customers...

  • Customer Support Specialist DACH

    hace 4 semanas

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Customer Support Specialist DACHAs a Customer Support Specialist DACH, you will be the first point of contact for Criteo, providing excellent customer support to all incoming client requests using email or live chat. You will work in a multinational Customer Care Team responsible for all DACH clients, where collaboration, communication, and teamwork are key...

  • Customer Care Specialist Dach

    hace 1 mes

    Barcelona, España Engineeringuk A tiempo completo

    .Customer Care Specialist DACH - German Speaker As you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat. You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our...

  • Customer Care Specialist Dach

    hace 1 mes

    Barcelona, Barcelona, España Criteo A tiempo completo

    What We're Looking For:As a German Speaking Customer Support Representative, you will be the first point of contact for Criteo, providing excellent customer support to all incoming client requests using email or live chat.You will work in a multinational Customer Care Team responsible for all Dach clients where collaboration, communication, and teamwork are...

  • Customer Care Specialist Dach

    hace 1 mes

    Barcelona, España Engineeringuk A tiempo completo

    Customer Care Specialist DACH - German Speaker As you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our...

  • Customer Care Specialist Dach

    hace 1 mes

    Barcelona, España Engineeringuk A tiempo completo

    Customer Care Specialist DACH - German SpeakerAs you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our...

  • Customer Care Specialist

    hace 1 mes

    Barcelona, España Tripadvisor Llc A tiempo completo

    .Customer Care Specialist (DACH Market) | TheFork Barcelona Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world's favorite restaurants and the broadest community of loyal diners. Finding the best dining experience for our Diners community...

  • Customer Care Specialist Dach

    hace 1 mes

    Barcelona, España Engineeringuk A tiempo completo

    Customer Care Specialist DACH - German Speaker As you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our...

  • Customer Care Specialist DACH

    hace 1 semana

    Barcelona, España ENGINEERINGUK A tiempo completo

    Customer Care Specialist DACH - German SpeakerAs you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our...

  • Customer Care Specialist DACH

    hace 1 mes

    Barcelona, España ENGINEERINGUK A tiempo completo

    Customer Care Specialist DACH - German Speaker As you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat. You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our...

  • Customer Care Specialist DACH

    hace 6 días

    Barcelona, España ENGINEERINGUK A tiempo completo

    Customer Care Specialist DACH - German SpeakerAs you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our...

  • Customer Care Specialist, German Speaker

    hace 2 meses

    Barcelona, España Home Instead Woodland Hills A tiempo completo

    .You will need to login before you can apply for a job.Customer Care Specialist, German Speaker As you are the first point of contact for Criteo, your goal is to provide an excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration,...

  • Customer Care Specialist, German Speaker

    hace 2 meses

    Barcelona, España Home Instead Woodland Hills A tiempo completo

    .You will need to login before you can apply for a job.Customer Care Specialist, German SpeakerAs you are the first point of contact for Criteo, your goal is to provide an excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration,...

  • Customer Care Specialist

    hace 1 mes

    Barcelona, España Tripadvisor Llc A tiempo completo

    .Customer Care Specialist (DACH Market) | TheFork BarcelonaJoin our Movement and Champion Restaurant Culture!At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world's favorite restaurants and the broadest community of loyal diners.Finding the best dining experience for our Diners community or...

  • Customer Care Specialist Dach

    hace 1 mes

    Barcelona, España Criteo A tiempo completo

    What You'll Do:As you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration, communication, and teamwork are key to solving our clients' requests.You provide...

  • Customer Care Agent Dach

    hace 1 semana

    Barcelona, España Softbank Investment Advisers (Sbia) A tiempo completo

    .Customer Care Agent DACH (German speaking) About TravelPerk TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.About TravelPerk...

  • Customer Care Specialist

    hace 1 mes

    Barcelona, España TheFork, a Tripadvisor company A tiempo completo

    Customer Care Specialist (DACH Market) | TheFork BarcelonaJoin our Movement and Champion Restaurant Culture!At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world's favorite restaurants and the broadest community of loyal diners.Finding the best dining experience for our Diners community or...

  • Customer Care Specialist

    hace 1 mes

    Barcelona, España TheFork, a Tripadvisor company A tiempo completo

    Customer Care Specialist (DACH Market) | TheFork Barcelona Join our Movement and Champion Restaurant Culture!At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world's favorite restaurants and the broadest community of loyal diners.Finding the best dining experience for our Diners community or...

  • Customer Care Agent Dach

    hace 4 semanas

    Barcelona, España Softbank Investment Advisers A tiempo completo

    .Customer Care Agent DACH (German speaking) About TravelPerk TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's an all-in-one platform that gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. Job...

  • Customer Care Agent Dach

    hace 1 semana

    Barcelona, España Softbank Investment Advisers (Sbia) A tiempo completo

    .Customer Care Agent DACH (German speaking) About TravelPerk TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It's all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. About TravelPerk...