Care Team Senior Supervisor
hace 3 semanas
.About usAs part of the communicated by IH COO new operational model a Provider Services Organization (PSO) is being created. Its main objective is to centralize and optimize provider operations, simplifying the provider experience and creating stronger value-based relationships. As part of the strategy, this new organization will address unique provider needs, strengthen the fundamentals, and provide a "One Cigna" experience. Looking into the root causes and driving service excellence will be our pathway to get to an ultimate goal – improve provider experience.One of the Front-end areas in PSO, Care Team, is seeking for talent to fit into the Senior Supervisor position who will manage internal and offshore teams with a global footprint. His/her Care Teams are dedicated to specific segments within the organization .Your jobAs a Care Team Senior Supervisor, you will be managing a team based in KL, Nairobi and Madrid. You will be responsible to motivate your own teams to ensure production levels and targets are achieved, to ensure effective processing controls are in place across locations, as well as championing efforts that achieve the highest possible levels of provider experience and satisfaction that enable the company to meet its growth and profit objectives .Your role will be broader than the day-to-day management of the team – your agile, provider centric mindset will ensure that you contribute to our overall provider operations strategy, identifying opportunities to enhance the service proposition and to improve the efficiencies and productivity of your teams. Your role will report into the Care Senior Manager based in Madrid.Your role will be to:Responsible to lead dedicated care teams across the globe in and efficient and effective way.Build and bring alive a true culture of provider centricity.Responsible to meet operational KPI's within the team in terms of production, quality, TAT, amongst others, and bring those alive across the team to deliver on those.Analysing support workflows and making suggestions to improve efficiency and effectiveness and be active in seeking and sharing ideas for innovation in business processes.Managing schedules of team members according to customer/provider demand and any service levels agreements.Assess the capacity planning for your segments as well as following up on absences and coverage strategies to secure business continuity.Taking part in forecasting and budgeting for customer service and tracking the actual performance against plan.Produce meaningful, accurate management reports and statistical information in line with formats and timescales agreed with management, including trending and enhancement activities to quantify operational impacts.Regular contact with Client Management, Service Ops, Clinical and other Cigna internal stakeholders within your remit.Identifying and acting to remove obstacles to delivering consistently high levels of services
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Care Team Senior Supervisor
hace 2 meses
Madrid, España Cigna A tiempo completo.About us As part of the communicated by IH COO new operational model, a Provider Services Organization (PSO) is being created. Its main objective is to centralize and optimize provider operations, simplifying the provider experience and creating stronger value-based relationships. This new organization will address unique provider needs, strengthen the...
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Care Team Senior Supervisor
hace 2 meses
Madrid, España Cigna A tiempo completoAbout usAs part of the communicated by IH COO new operational model a Provider Services Organization (PSO) is being created.Its main objective is to centralize and optimize provider operations, simplifying the provider experience and creating stronger value-based relationships.Looking into the root causes and driving service excellence will be our pathway to...
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Field Care Supervisor
hace 1 mes
Madrid, España Bluebird Care A tiempo completoPerhaps you're an experienced care professional eager to progress but not getting the recognition you deserve within your current employment? Maybe you are already a supervisor and feel you could show your skills within a new and progressive position? Here at Bluebird Care Mendip, we have a vacancy for a Care Supervisor to join our 'Outstanding' rated team...
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Field Care Supervisor
hace 1 mes
Madrid, España Bluebird Care A tiempo completoPerhaps you're an experienced care professional eager to progress but not getting the recognition you deserve within your current employment? Maybe you are already a supervisor and feel you could show your skills within a new and progressive position?Here at Bluebird Care Mendip, we have a vacancy for a Care Supervisor to join our 'Outstanding' rated team in...
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Field Care Team Lead
hace 3 semanas
Madrid, Madrid, España Bluebird Care A tiempo completoJob Title: Field Care SupervisorAbout the Role:We are seeking a compassionate and patient Field Care Supervisor to join our team at Bluebird Care. As a Field Care Supervisor, you will be responsible for leading a team of care workers, providing excellent care to our clients, and ensuring the highest standards of care delivery.Key Responsibilities:Writing...
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Care Team Lead
hace 4 semanas
Madrid, Madrid, España Bluebird Care A tiempo completoAbout the RoleWe are seeking a dedicated and compassionate Care Supervisor to join our dynamic team at Bluebird Care. As a key member of our team, you will play a vital role in ensuring that our care experts deliver outstanding care and support to our customers.Key Responsibilities:Support the Care Manager in ensuring safe, effective, and high-quality care...
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Care Team Senior Supervisor
hace 4 semanas
Madrid, España Cigna A tiempo completoAbout us As part of the communicated by IH COO new operational model a Provider Services Organization (PSO) is being created. Its main objective is to centralize and optimize provider operations, simplifying the provider experience and creating stronger value-based relationships. As part of the strategy, this new organization will address unique provider...
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Care Team Senior Supervisor
hace 2 meses
Madrid, España Cigna A tiempo completoAbout us As part of the communicated by IH COO new operational model, a Provider Services Organization (PSO) is being created. Its main objective is to centralize and optimize provider operations, simplifying the provider experience and creating stronger value-based relationships. This new organization will address unique provider needs, strengthen the...
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Care Team Senior Supervisor
hace 4 semanas
Madrid, España Cigna A tiempo completoAbout usAs part of the communicated by IH COO new operational model a Provider Services Organization (PSO) is being created. Its main objective is to centralize and optimize provider operations, simplifying the provider experience and creating stronger value-based relationships. As part of the strategy, this new organization will address unique provider...
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Domiciliary Care Team Lead
hace 4 semanas
Madrid, Madrid, España Bluebird Care A tiempo completoAbout this role: We are seeking a highly skilled and experienced Care Services Manager to lead our domiciliary care services in central London. The successful candidate will oversee the day-to-day operations, ensuring an exceptional experience for our customers and their families, as well as for our care assistants. Key responsibilities:Lead and manage a...
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Field Care Supervisor
hace 1 mes
Madrid, España Bluebird Care A tiempo completoField Care Supervisor Full time £26250 Bluebird Care, a domiciliary company rated outstanding by the CQC.Due to increasing success we are recruiting Field care Supervisors, if you are naturally compassionate, caring and patient, then this role could be the role for you.We are offering 40 hours a week with every other weekend off.Role responsibilities: ·...
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Field Care Supervisor
hace 1 mes
Madrid, España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK.But what makes us different?We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
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Team Leader
hace 1 mes
Madrid, España Bluebird Care A tiempo completoProviding Quality CareBluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different?We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
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Team Leader
hace 1 mes
Madrid, España Bluebird Care A tiempo completo. Providing Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
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Field Care Supervisor
hace 1 mes
Madrid, España Bluebird Care A tiempo completoProviding Quality CareBluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different?We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
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Senior Domiciliary Care Nurse Specialist
hace 3 semanas
Madrid, Madrid, España Bluebird Care A tiempo completoJob OverviewWe are seeking a highly skilled Registered Nurse to join our Complex Care Domiciliary Team in North Somerset. As a Senior Domiciliary Care Nurse Specialist, you will provide specialized care to customers with complex medical conditions in the comfort of their own homes.
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Home Care Team Leader
hace 3 semanas
Madrid, Madrid, España Bluebird Care A tiempo completo**Job Summary**We are seeking an experienced and skilled Home Care Team Leader to join our team at Bluebird Care. As a key member of our management team, you will be responsible for coordinating the delivery of high-quality care and support services to our customers in their own homes.**Key Responsibilities:** Coordinate the scheduling of care staff to...
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Care Coordinator
hace 2 meses
Madrid, España Bluebird Care A tiempo completo.Care Coordinator / Field Supervisor Hybrid Role Purpose of role To conduct effective coordination and field supervision of Care Assistants to ensure that customers receive excellent quality care and support to keep them safe and comfortable in their own homes.A supportive and calm manner together with excellent organisational and communication skills are...
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Care Coordinator
hace 1 mes
Madrid, España Bluebird Care A tiempo completo.Care Coordinator / Field Supervisor Hybrid Role Purpose of role To conduct effective coordination and field supervision of Care Assistants to ensure that customers receive excellent quality care and support to keep them safe and comfortable in their own homes. A supportive and calm manner together with excellent organisational and communication skills are...
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Field Care Supervisor
hace 1 mes
Madrid, España Bluebird Care A tiempo completoField Care SupervisorFull time£26250Bluebird Care, a domiciliary company rated outstanding by the CQC. Due to increasing success we are recruiting Field care Supervisors, if you are naturally compassionate, caring and patient, then this role could be the role for you. We are offering 40 hours a week with every other weekend off.Role responsibilities:·...