Passenger Service Agents

Join Jet2.com as a Passenger Service Agent and help us send our all-important customers on holiday
If you are 'happy to help' and passionate about delivering fantastic customer service, this could be the role for you.
What Can We Offer You? Annual full-time salary of 19,691.00 euros prorated for the months and hours worked with annual pay review.Payment for variables such as extra for transportation, early mornings, weekends, bank holidays among others, depending on scheduled shifts.Fully Paid TrainingFree UniformLife Assurance scheme of 3 x annual salary45 days holiday entitlement per annum (including Public Holidays). Prorated for effective working period.Discounts on Jet2holidays and Jet2.com holidays and flightsRecommend a Friend bonus scheme.What will you do as a Passenger Service Agent? Provide a warm and friendly welcome to our customers as they arrive at the airport.Check-in customers for their flights, issuing boarding passes, checking passports and travel documents.Follow the necessary safety and security procedures.Assist at the boarding gates to ensure our flights depart on time.Ensure our customers have a smooth and safe journey through the airport and on their return, welcoming them back from their holiday.Represent our brand at all times with a friendly, professional approach ensuring every customer feels like a VIP.We offer an initial 20 hour per week Fixed Term contract, which may be increased to a maximum of 40 hours per week during the season in accordance with the operational needs of the base. This is a rostered role that requires shift working, so flexibility is required. Shifts can start as early as 5am and include late finishes, weekends, and Bank holidays to support our operation.
No previous experience is necessary - however excellent communication skills being fluent in both English and Spanish is required.
If you have a passion for Customer Service and love working as part of a team, apply today. We will invite you to a telephone interview and should you be successful, we will invite you to meet our Red Team at an Assessment Day
We hope you feel that you have what it takes to join our fantastic team and we look forward to receiving your application and welcoming you onboard

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