Senior Clienteling Manager
hace 3 meses
Senior Clienteling Manager Barcelona, ES, 08430 Full Time Senior Clienteling Manager ¦ La Roca Village ¦ Permanent/Full time/On Site Something Extraordinary Every Day The Senior Clienteling Manager is responsible for the coordination and execution of the Private Client strategy at La Roca Village through HNW clientele.
This role requires the skills of a brand ambassador organisational manager, he/she has to be able to drive HNW high spending thereby ensuring footfall, spend and revenue targets throughout the year.
Will be responsible for building relationships with HNW clientele, creating the database and reaching sales objectives through the conversion and delivery of high spending footfall.
What you will be doing You will build, develop and manage the relationship with HNW guests; building and educating on a Clienteling mindset and culture in the Private Client Services team, Personal Shopper, Retail and Hospitality.
You will develop Personal Shopper service suites strategy into the Black Book database acquisition working closely with Retail and the brand Referral program to acquire and engage HNWI for our Private Client Services and Black Book for serving the brands.
You will develop with Hospitality in Village Referral program to acquire and engage HNWI for our Private Client Services Black Book.
Developing alongside with PCS Director the calendar of events and activities that need to be done to acquire new Clients and lead and supervise the PCS events manager on the execution of the events at the level and standard required.
You will build and develop the relationships with 3rd parties (as Institutions, Corporate entities, Private Clubs, Associations, International Expat communities) which target members and HNWI as potential clients to acquire and engage for Private Client Services.
You will define and explore new business/incremental revenue opportunities.
You will develop a strong collaboration with Retail, Marketing/GKE, Hospitality, Business Analysts etc.
What makes you special Every colleague is an entrepreneur at heart and this drives our organisational culture, which values invention, innovation and risk taking.
To be successful with us, you'll have: Previous experience of working closely with HNW clients.
A strong network of HNW clients.
Previous experience of a sales role with HNW clients.
Experience of working in a luxury retail or hospitality environment.
Experience of attending industry functions, such as National Days, cultural events, association events and conferences, and providing feedback and information on market and creative trends.
Strong communication skills.
Fluent in Spanish and English.
Why we're exceptional The key to our success is the quality and commitment of our people.
In return for your hard work and commitment to our values, you'll receive a generous salary and we'll also reward you through our Feel Good Programme which offers the following benefits: Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
Mental – Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well-respected mental well-being apps.
Social - Our social programme is designed to help us connect and, most importantly, have fun
Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.
Come and live your story with us At The Bicester Collection, we are focused on attracting and retaining the best talent.
We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging.
Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.
#J-18808-Ljbffr
-
Senior Clienteling Manager
hace 3 meses
Barcelona, España Value Retail A tiempo completoSenior Clienteling ManagerBarcelona, ES, 08430Full TimeSenior Clienteling Manager ¦ La Roca Village ¦ Permanent/Full time/On SiteSomething Extraordinary Every DayThe Senior Clienteling Manager is responsible for the coordination and execution of the Private Client strategy at La Roca Village through HNW clientele. This role requires the skills of a brand...
-
Clienteling Manager
hace 2 meses
Barcelona, España Louis Vuitton A tiempo completoAs the Team Manager Clienteling, you will work closely with the Store Manager of our store located in Galería Canalejas to drive the clienteling strategy in store and create a clienteling mindset with the team.You will elevate relationships with our top clients by leveraging different tools with a focus on the Client Experience, and implement transversal...
-
Clienteling Manager
hace 1 semana
Barcelona, España buscojobs España A tiempo completoAs the Team Manager Clienteling, you will work closely with the Store Manager of our store located in Galería Canalejas to drive the clienteling strategy in store and create a clienteling mindset with the team. You will elevate relationships with our top clients by leveraging different tools with a focus on the Client Experience, and implement transversal...
-
Clienteling Manager
hace 6 días
Barcelona, España buscojobs España A tiempo completoAs the Team Manager Clienteling, you will work closely with the Store Manager of our store located in Galería Canalejas to drive the clienteling strategy in store and create a clienteling mindset with the team. You will elevate relationships with our top clients by leveraging different tools with a focus on the Client Experience, and implement transversal...
-
Senior Clienteling Manager
hace 6 meses
Barcelona, España Bicester Village A tiempo completoSenior Clienteling Manager ¦ La Roca Village ¦ Permanent/Full time/On Site Something Extraordinary Every Day™ The Senior Clienteling Manager is responsible for the coordination and execution of the Private Client strategy at La Roca Village through HNW clientele. This role requires the skills of a brand ambassador & organisational manager,...
-
Clienteling Specialist Luxury Brand
hace 4 semanas
Barcelona, España Luxe Talent A tiempo completoFrom Luxe Talent , International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail and FMCG, we are looking for clienteling specialist to join a fashion luxury company.In our recruitment and training consultancy we work with different firms in the Luxury, Premium and High Premium sectors around Europe and have offices in Barcelona,...
-
Clienteling Business Development Lead
hace 3 semanas
Barcelona, Barcelona, España Louis Vuitton A tiempo completo**About the Role**We are seeking a seasoned Clienteling Manager to join our team at Louis Vuitton. As a Clienteling Manager, you will be responsible for driving the clienteling strategy in store and creating a clienteling mindset with the team.Main ResponsibilitiesElevate relationships with top clients by leveraging different tools with a focus on the client...
-
Clienteling Specialist Luxury Brand
hace 7 meses
Barcelona, España Luxe Talent A tiempo completoFrom Luxe Talent, International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail and FMCG, we are looking for clienteling specialist to join a fashion luxury company. In our recruitment and training consultancy we work with different firms in the Luxury, Premium and High Premium sectors around Europe and have offices in Barcelona,...
-
Field Coach Trainer
hace 6 meses
Barcelona, España Louis Vuitton A tiempo completoPOSTE **OVERALL MISSION** As a Field Coach Trainer your mission is to support and develop retail teams in delivering the client experience to the benefit of store business with a focus on improving clienteling. Through local execution of corporate strategy, you will train and coach client advisors to become ambassadors of Brand culture, values and...
-
Senior Clienteling Manager
hace 4 semanas
Barcelona, Barcelona, España Bicester Village A tiempo completoJob Description We are seeking a highly skilled Senior Clienteling Manager to join our team at La Roca Village. As a key member of our Private Client Services team, you will be responsible for developing and executing the Private Client strategy, focusing on high net worth individuals. Key Responsibilities Build and develop relationships with high net...
-
Team Manager
hace 3 semanas
Barcelona, España Louis Vuitton A tiempo completo.We are looking for a Team Manager in CRM for our store located in Paseo de Gracia, Barcelona. You will manage your teams and drive the CRM strategy in store, creating a client centric mindset with the team. You will elevate relationships with our top clients by leveraging different tools and with a focus on the Client Experience, and implement transversal...
-
Team Manager
hace 2 semanas
Barcelona, España Louis Vuitton A tiempo completo.We are looking for a Team Manager in CRM for our store located in Paseo de Gracia, Barcelona. You will manage your teams and drive the CRM strategy in store, creating a client centric mindset with the team. You will elevate relationships with our top clients by leveraging different tools and with a focus on the Client Experience, and implement transversal...
-
Team Manager
hace 2 meses
Barcelona, España Louis Vuitton A tiempo completoWe are looking for a Team Manager in CRM for our store located in Paseo de Gracia, Barcelona. You will manage your teams and drive the CRM strategy in store, creating a client centric mindset with the team. You will elevate relationships with our top clients by leveraging different tools and with a focus on the Client Experience, and implement transversal...
-
Team Manager
hace 1 semana
Barcelona, España buscojobs España A tiempo completoWe are looking for a Team Manager in CRM for our store located in Paseo de Gracia, Barcelona. You will manage your teams and drive the CRM strategy in store, creating a client centric mindset with the team. You will elevate relationships with our top clients by leveraging different tools and with a focus on the Client Experience, and implement transversal...
-
Team Manager
hace 1 semana
Barcelona, España LOUIS VUITTON A tiempo completoWe are looking for a Team Manager in CRM for our store located in Paseo de Gracia, Barcelona. You will manage your teams and drive the CRM strategy in store, creating a client centric mindset with the team. You will elevate relationships with our top clients by leveraging different tools and with a focus on the Client Experience, and implement transversal...
-
Team Manager
hace 1 mes
Barcelona, España Louis Vuitton A tiempo completoWe are looking for a Team Manager in CRM for our store located in Paseo de Gracia, Barcelona. You will manage your teams and drive the CRM strategy in store, creating a client centric mindset with the team. You will elevate relationships with our top clients by leveraging different tools and with a focus on the Client Experience, and implement transversal...
-
Team Manager
hace 6 días
Barcelona, España buscojobs España A tiempo completoWe are looking for a Team Manager in CRM for our store located in Paseo de Gracia, Barcelona. You will manage your teams and drive the CRM strategy in store, creating a client centric mindset with the team. You will elevate relationships with our top clients by leveraging different tools and with a focus on the Client Experience, and implement transversal...
-
Team Manager
hace 1 semana
Barcelona, España buscojobs España A tiempo completoWe are looking for a Team Manager in CRM for our store located in Paseo de Gracia, Barcelona. You will manage your teams and drive the CRM strategy in store, creating a client centric mindset with the team. You will elevate relationships with our top clients by leveraging different tools and with a focus on the Client Experience, and implement transversal...
-
Team Manager
hace 6 días
Barcelona, España LOUIS VUITTON A tiempo completoWe are looking for a Team Manager in CRM for our store located in Paseo de Gracia, Barcelona. You will manage your teams and drive the CRM strategy in store, creating a client centric mindset with the team. You will elevate relationships with our top clients by leveraging different tools and with a focus on the Client Experience, and implement transversal...
-
Team Manager
hace 2 semanas
Barcelona, España Louis Vuitton A tiempo completoWe are looking for a Team Manager in CRM for our store located in Paseo de Gracia, Barcelona.You will manage your teams and drive the CRM strategy in store, creating a client centric mindset with the team.You will elevate relationships with our top clients by leveraging different tools and with a focus on the Client Experience, and implement transversal...
