Customer Experience Operations Lead
hace 2 meses
.Who we are:Want to make an impact? Join our pack and come work (and play) with us.We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies.At Rover, our furry coworkers are just as important as our human ones—and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.In this pivotal role, you'll be at the forefront of our daily operations, supporting managers to drive our team within the customer support and Trust and Safety operations function toward surpassing key performance indicators. You'll not only ensure smooth operational processes but also engage in data analytics to develop strategic improvements and enhance workflows. From real-time queue monitoring and agent support to mentoring and fostering a culture of continuous development
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Customer Experience And Operations Lead
hace 2 días
Barcelona, España Docplanner A tiempo completo.Company DescriptionWho We areWith a global mission to "make the healthcare experience more human", Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the...
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Customer Experience and Operations Lead
hace 5 días
Barcelona, España Afterpay A tiempo completo**Company Description**: **Who We are** With a global mission to **“make the healthcare experience more human”**, Docplanner Group is the world's **biggest** healthcare platform, serving patients and the healthcare ecosystems **across 13 countries** in Europe and LATAM. We create digital apps and software solutions for doctors, clinics, hospitals and...
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Customer Experience Lead France
hace 4 meses
Barcelona, España YEGO A tiempo completo**About YEGO** At YEGO, we're on a mission to transform urban mobility through our innovative electric vehicle-sharing service. Since our launch in 2016, we've expanded our operations across numerous cities in Spain and France, offering our riders an eco - friendly, stylish, and efficient way to navigate urban environments. We're dedicated to enhancing...
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Customer Experience Team Lead
hace 5 días
Barcelona, Barcelona, España Out2Bet A tiempo completoJob Title: Customer Experience Team LeadAbout Us: We are a fast-growing, international company operating in the exciting sports betting industry. Our mission is to deliver exceptional customer experiences through innovative products and services.Key Responsibilities:Team Leadership: As a Customer Experience Team Lead, you will be responsible for leading a...
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Customer Experience Lead
hace 5 días
Barcelona, Barcelona, España BettingJobs A tiempo completoAs a key member of BettingJobs' customer support team, the Customer Care Manager will be responsible for leading the day-to-day activities of the team and driving strategic initiatives to improve customer satisfaction.The ideal candidate will have prior experience in department restructuring, including process development and team recruitment, as well as...
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Customer Experience Operations Lead
hace 2 meses
Barcelona, España Rover.com A tiempo completo**Who we are**: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across...
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Customer Experience And Operations Lead
hace 3 días
Barcelona, España Docplanner A tiempo completoJob Description Process Execution Be a trusted advisor to the Customer Success teams across the globe - act as their main point of contact for business needs, solutions, insights and guidance Analyze local processes, identifying differences and best practices, and developing solutions and processes that fit multiple countries' needs Oversee KPIs and...
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Customer Experience Operations Lead
hace 3 semanas
Barcelona, España A Place For Rover, Inc. A tiempo completoWho we are: Want to make an impact? Join our pack and come work (and play!) with us.We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the...
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Customer Experience Operations Lead
hace 2 meses
Barcelona, España A Place For Rover, Inc. A tiempo completoWho we are: Want to make an impact? Join our pack and come work (and play!) with us.We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the...
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Customer Experience Operations Lead
hace 7 días
Barcelona, España A Place For Rover, Inc. A tiempo completoWho we are:Want to make an impact?Join our pack and come work (and play!)with us.We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love.Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US,...
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Customer Experience Operations Lead
hace 2 meses
Barcelona, España A Place for Rover, Inc. A tiempo completoWho we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the...
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Customer Experience And Operations Lead
hace 2 días
Barcelona, España Docplanner A tiempo completoWith a global mission to "make the healthcare experience more human", Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient...
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Regional Operations Lead
hace 7 meses
Barcelona, España SAP A tiempo completo**We help the world run better** **What you'll do** The SAP Enterprise Cloud Services ATLAS Customer Care team is currently seeking a highly motivated and experienced **Regional Operations Lead** to oversee and orchestrate our ATLAS Customer care Operations team. In this critical role, you will be responsible for ensuring the effective delivery to our...
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Customer Experience And Operations Lead
hace 5 horas
Barcelona, España Docplanner A tiempo completoWith a global mission to "make the healthcare experience more human" , Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient...
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Customer Experience Team Lead
hace 3 semanas
Barcelona, Barcelona, España Gc Aesthetics Limited A tiempo completoJob Title: Customer Experience Team LeadAbout Us: Gc Aesthetics Limited is a dynamic and innovative company dedicated to delivering exceptional customer experiences.Job Description:We are seeking an experienced Service Excellence Manager to join our team. In this role, you will be responsible for leading the customer experience function, ensuring that all...
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Customer Experience Lead
hace 3 días
Barcelona, España Nacar Careers A tiempo completoWe are searching for a **CE Lead **for one of our main project in **Sant Cugat**! If you want to join a dynamic and international environment this is your opportunity: As Customer Experience Lead you will need to coordinate design team and develop strong collaboration with marketing and R&D partners, to DISCOVER, DEFINE and DELIVER best experiences to our...
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Customer Experience and Operations Lead
hace 2 días
Barcelona, España DocPlanner A tiempo completoWith a global mission to “make the healthcare experience more human” , Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM. We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the...
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Lead, Customer Operations
hace 5 días
Barcelona, España Klarna A tiempo completoOn our path to becoming the world's favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of...
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Lead, Customer Operations
hace 2 días
Barcelona, España West CAP A tiempo completoOn our path to becoming the world's favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of...
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Quality Lead, Customer Operations
hace 5 días
Barcelona, España Klarna A tiempo completo**About Klarna** Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants - with a new merchant joining us every 8 minutes. Including some of the world's leading...