Customer Service Team Leader
hace 2 semanas
.The Customer Service Representative handles advisory and commercial customer requests, both reactively and proactively and in line with the relevant guidelines. He / she ensures adequate and reliable customer administration, in order to contribute to customer satisfaction and realization of the commercial targets of the OpCo. Activities include accepting and processing incoming orders, answering questions, solving problems and customer complaints on orders, so that customer satisfaction and continuity of the relationship are guaranteed. The Customer Service Representative role is located within the Customer Service department of an OpCo. The main function of the department is to handle orders and to provide coordination with customers about products, delivery options, and complaints. The client base may include a variety of customers, from independent clients as distributors to individual farmers, and customers covered by a key account. The product portfolio, the number of different products/formulations, and the geographical scope (countries/regions served) of the OpCo define the complexity of the role of Customer Service Representative. At level IV and V, the role of the Customer Service Representative may include team leader/supervisory responsibilities for levels below, planning, coordinating, and supervising the activities in the Customer Services team, in order to plan and realize the day-to-day activities and optimal work distribution within the team. Job Description: Sales and Sales Support: Supports and initiates follow-up actions by contacting customers (first and second line) and inform them about products in order to contribute to the realization of effective customer communication. Answers questions about product assortment and applications, production based on standard product, quoting prices and delivery times. (Re)negotiates contracts with customers for renewals regarding price, specifications, and delivery within defined parameters and standards set by Sales, in order to continue the relationships with customers meeting volume, quality, and price requirements. Order processing and data management: Handles incoming orders, in order to realize a timely and proper delivery of orders to customers. This includes monitoring, replenishing, and entering order data into automated system for further order processing, tracking of orders being processed, identifying (potential) problems, and ensuring timely and correct delivery of relevant information to the administration, purchasing, and forwarding. Updates product data in the relevant systems, giving an up-to-date insight in products, prices, and other relevant information, including processing of price indexations and adjustments and/or entering prices for new products and introducing new products in the system, possibly adding to customer assortment
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Customer Service Team Leader
hace 7 días
Madrid, Madrid, España Wintalent Executive Search A tiempo completoWe are seeking a highly skilled Customer Service Team Leader to join our team at Wintalent Executive Search. Located in the Tarragona area, our client is a multinational company looking for an exceptional individual to lead their customer service team.Job SummaryThe ideal candidate will have a strong background in customer service and team leadership, with...
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Customer Service Team Leader
hace 1 mes
Madrid, Madrid, España Kone México A tiempo completoJob Summary:As a Customer Service Team Leader at KONE, you will be responsible for managing, evaluating, developing, and leading Customer Service teams to ensure the organization's customer service and administration strategy is implemented and executed effectively, consistently, and according to established guidelines and budgets.This role requires a strong...
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Customer Service Team Leader
hace 4 semanas
Madrid, España Msx International Inc. A tiempo completo.Responsabile del Team del servizio clienti - Italiano Hai esperienza nel servizio clienti come Customer Service? Ambisci a diventare Team Leader e sei pronto ad affrontare nuove sfide? Questo è il tuo ruolo in MSX! Obiettivo della posizione: Il Customer Service Team Leader è responsabile della supervisione delle operazioni quotidiane del team del servizio...
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Customer Service Team Leader
hace 3 semanas
Madrid, España Nutreco A tiempo completoCustomer Service Team Leader Location: Tres Cantos, MadridTime Type: Full timePosted On: Posted 3 Days AgoJob Requisition ID: VAC22032The Customer Service Representative handles advisory and commercial customer requests, both reactively and proactively and in line with the relevant guidelines. He/she ensures adequate and reliable customer administration, in...
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Customer Service Team Leader
hace 3 semanas
Madrid, España Nutreco A tiempo completoCustomer Service Team Leader Location: Tres Cantos, Madrid Time Type: Full time Posted On: Posted 3 Days Ago Job Requisition ID: VAC22032 The Customer Service Representative handles advisory and commercial customer requests, both reactively and proactively and in line with the relevant guidelines.He/she ensures adequate and reliable customer administration,...
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Customer Service Team Leader
hace 3 semanas
Madrid, España Nutreco A tiempo completoCustomer Service Team LeaderLocation: Tres Cantos, MadridTime Type: Full timePosted On: Posted 3 Days AgoJob Requisition ID: VAC22032The Customer Service Representative handles advisory and commercial customer requests, both reactively and proactively and in line with the relevant guidelines. He/she ensures adequate and reliable customer administration, in...
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Customer Service Team Leader
hace 3 semanas
Madrid, España Nutreco A tiempo completo.Customer Service Team Leader Location: Tres Cantos, Madrid Time Type: Full time Posted On: Posted 3 Days Ago Job Requisition ID: VAC22032 The Customer Service Representative handles advisory and commercial customer requests, both reactively and proactively and in line with the relevant guidelines. He/she ensures adequate and reliable customer...
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Customer Service Team Leader
hace 3 semanas
Madrid, España Nutreco A tiempo completoCustomer Service Team Leader Location: Tres Cantos, Madrid Time Type: Full time Posted On: Posted 3 Days Ago Job Requisition ID: VAC22032 The Customer Service Representative handles advisory and commercial customer requests, both reactively and proactively and in line with the relevant guidelines. He/she ensures adequate and reliable customer...
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Customer Service Team Leader
hace 4 semanas
Madrid, España Msx International Inc. A tiempo completo.Responsabile del Team del servizio clienti - ItalianoHai esperienza nel servizio clienti come Customer Service? Ambisci a diventare Team Leader e sei pronto ad affrontare nuove sfide?Questo è il tuo ruolo in MSX!Obiettivo della posizione:Il Customer Service Team Leader è responsabile della supervisione delle operazioni quotidiane del team del servizio...
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Customer Service Team Leader
hace 3 semanas
Madrid, España Nutreco A tiempo completo.Customer Service Team LeaderLocation: Tres Cantos, MadridTime Type: Full timePosted On: Posted 3 Days AgoJob Requisition ID: VAC22032The Customer Service Representative handles advisory and commercial customer requests, both reactively and proactively and in line with the relevant guidelines. He/she ensures adequate and reliable customer administration, in...
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Customer Service Team Leader
hace 2 semanas
Madrid, España Trouw Nutrition A tiempo completoThe Customer Service Representative handles advisory and commercial customer requests, both reactively and proactively and in line with the relevant guidelines.He / she ensures adequate and reliable customer administration, in order to contribute to customer satisfaction and realization of the commercial targets of the OpCo.Activities include accepting and...
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Customer Service Team Leader
hace 4 semanas
Madrid, Madrid, España Kone México A tiempo completoJob Title: Team Lead for Customer ExperienceThe Team Lead for Customer Experience will be responsible for managing, evaluating, developing, and leading Customer Service teams to ensure that the organization's customer service and administration strategy is implemented and executed effectively, consistently, and according to the established guidelines and...
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Customer Service Team Leader
hace 4 semanas
Madrid, España Msx International Inc. A tiempo completoResponsabile del Team del servizio clienti - Italiano Hai esperienza nel servizio clienti come Customer Service? Ambisci a diventare Team Leader e sei pronto ad affrontare nuove sfide? Questo è il tuo ruolo in MSX! Obiettivo della posizione: Il Customer Service Team Leader è responsabile della supervisione delle operazioni quotidiane del team del servizio...
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Customer Service Team Leader
hace 3 semanas
Madrid, Madrid, España Nutreco A tiempo completoJob Description:As a Customer Service Team Leader at Nutreco, you will play a key role in supporting and initiating follow-up actions with customers to contribute to effective customer communication.Responsibilities: Supports and initiates follow-up actions by contacting customers and informing them about products.Answers questions about product assortment...
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Customer Service Team Leader
hace 4 semanas
Madrid, España Msx International Inc. A tiempo completoResponsabile del Team del servizio clienti - ItalianoHai esperienza nel servizio clienti come Customer Service? Ambisci a diventare Team Leader e sei pronto ad affrontare nuove sfide?Questo è il tuo ruolo in MSX!Obiettivo della posizione:Il Customer Service Team Leader è responsabile della supervisione delle operazioni quotidiane del team del servizio...
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Customer Service Team Leader
hace 4 semanas
Madrid, España Msx International Inc. A tiempo completoResponsabile del Team del servizio clienti - ItalianoHai esperienza nel servizio clienti come Customer Service? Ambisci a diventare Team Leader e sei pronto ad affrontare nuove sfide?Questo è il tuo ruolo in MSX!Obiettivo della posizione:Il Customer Service Team Leader è responsabile della supervisione delle operazioni quotidiane del team del servizio...
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Customer Service Team Leader
hace 4 semanas
Madrid, España Msx International Inc. A tiempo completoResponsabile del Team del servizio clienti - Italiano Hai esperienza nel servizio clienti come Customer Service?Ambisci a diventare Team Leader e sei pronto ad affrontare nuove sfide?Questo è il tuo ruolo in MSX!Obiettivo della posizione: Il Customer Service Team Leader è responsabile della supervisione delle operazioni quotidiane del team del servizio...
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Customer Service Team Leader
hace 4 semanas
Madrid, España MSX International Inc. A tiempo completoResponsabile del Team del servizio clienti - Italiano Hai esperienza nel servizio clienti come Customer Service? Ambisci a diventare Team Leader e sei pronto ad affrontare nuove sfide? Questo è il tuo ruolo in MSX! Obiettivo della posizione: Il Customer Service Team Leader è responsabile della supervisione delle operazioni quotidiane del team del...
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Customer Service Team Leader
hace 3 semanas
Madrid, España Nutreco A tiempo completoCustomer Service Team Leader Job Description Sales and Sales Support Supports and initiates follow-up actions by contacting customers (first and second line) and informing them about products in order to contribute to effective customer communication.Answers questions about product assortment and applications, production based on standard product, quoting...
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Customer Service Team Leader
hace 3 semanas
Madrid, España Nutreco A tiempo completo.Customer Service Team Leader Job Description Sales and Sales Support Supports and initiates follow-up actions by contacting customers (first and second line) and informing them about products in order to contribute to effective customer communication. Answers questions about product assortment and applications, production based on standard product, quoting...
