L2 End User It Support Technician

Your skills Previous related experienceAbility to build relationshipsExcellent time management skillExperience in OS, Apps and H/W installation and troubleshooting depending on project productsEnglish B2 Your Tasks Direct customer contact with various requirements within the scope of 2nd quite neatly describe the position you would like to have: You will help users with their problems and requests, thus putting a smile on their faces.You will analyse errors, maintain hardware, set up / remove work stations, install and configure new software (IMACD) and manage user accounts via Active Directory.You will log your approach and your solution to problems in a ticketing system Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.