Senior People Partner, Emea South

hace 1 semana

Madrid, España Jr Spain A tiempo completo

col-wideJob Description:**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.We are seeking a Senior HR Generalist to provide a full range of HR support to managers and employees in the Mediterranean Region (Italy & Iberia). This person will work with the EMEA South HR Business Partner Director and Centres of excellence to deliver a seamless HR experience for our people.The role will advise, coach and influence managers and employees on all aspects of the employee life cycle. Additionally, the role will be assisting with policy creation, implementation and interpretation for the EMEA South region.**What you get to do in this role**:- Act as first line of support to managers and provide guidance on best practices throughout the employee lifecycle.- Provide HR policy, process and/or program advice and coaching to employees and managers, when appropriate.- Act as an escalation point to the Global Talent Care (Shared Services) Function on local policy interpretation.- Guide employees and managers in sickness case based on local legal requirements working closely together with the Occupational Health Services- Support in new policy creation and implementation and driving activities relating to local legislations- Assist in driving initiatives aligned to the region's Talent Strategy (Workforce Planning, Talent Reviews, Succession Planning etc.)- Assist in driving communications and activities related to our Diversity, Inclusion & Belonging Strategy. Actively working together with local 'Culture Champions'- Assist in driving communication and sharing of best practices across the HRBP team to facilitate continuous improvement- Complete ad-hoc projects, reporting and tasks as required with cross-functional HR / Partner teams, working on or leading projects/programs**Qualifications**To be successful in this role you have**:- Experience in HR, including experience in the role of HR Generalist or Shared Services- Must have knowledge of Spanish and Italian labour laws.- Excellent interpersonal, facilitation, presentation and negotiation skills- Ability to manage own time and workload, juggling conflicting priorities- Knowledge of HR programs and processes (e.G., performance management, sickness management, talent management and employment laws)- Ability to work effectively under pressure in a fast-paced environment- Possess confidence in handling ambiguous and fluid situations- Good understanding of cultural and geographical differences and practices- Fluent in English and Spanish and/or Italian**Additional Information**ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.**Work Personas**Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.**Required in Office**A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.**Flexible**A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.*

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