Rdse Software Support Engineer, Ring

hace 1 mes

Madrid, España Amazon A tiempo completo

.RING, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras. The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio. RING's ecosystem integrates with various smart home devices, enhancing overall security and convenience. It also includes a community aspect, where users can share and access local security information through the Neighbors app.The Ring Data Science and Engineering team owns products and services for Ring's growing analytics and operational needs. The portfolio of services managed by the team allows centralized data collection, aggregation, and the building of standardized data models for analytics use cases.Our mission is to accelerate innovation and promote data-driven decision-making across every aspect of Ring's business. To accomplish this mission we build products and services that streamline data collection, deliver a set of standard, unambiguous metrics and analytics tools, identify opportunities to deploy machine learning, and deliver actionable insights while providing tools that enable privacy by design for all of Ring's products and services.Key job responsibilitiesProvide support for technical and operational tasks for Ring Data Science Engineering Team.Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features, and services.Work on operations and maintenance driven coding projects and AWS technologies.Software deployment support in staging and production environments.Automate processes to reduce operations and maintenance.System and Support status reporting.Ownership of one or more Digital products or components.Customer notification and workflow coordination and follow-up to maintain service level agreements.About the teamRing Data Science and Engineering is organized into three sub-organizations: 1) Data Operations, 2) Data Warehouse, and 3) Data Science and Analytics. Originally established to drive Ring's data strategy, governance, architecture, analytics platforms, and business insights, we are now expanding our focus to support Blink, Key, and Sidewalk.Data Operations is responsible for large-scale data collection services (e.G., API services), near-real-time telemetry streaming (e.G., Kinesis/Kafka), and operational analytics platforms (e.G., Splunk). This organization is divided into four teams: EventStream, LogStream, Quick Action Service (QAS), and Database Engineering.Data Warehouse handles foundational data engineering pipelines (e.G., Airflow jobs using EMR), analytics platforms (e.G., Athena, Redshift, Tableau), and privacy compliance automation services (e.G., API services). This org is also divided into four teams: Platforms, Business Vertical Data Pipelines, Data Quality, and Data Privacy

  • RDSE Software Support Engineer, Ring

    hace 4 semanas

    Madrid, España Amazon A tiempo completo

    RING, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras. The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio. RING's ecosystem integrates with various smart home devices, enhancing...

  • RDSE Software Support Engineer, Ring

    hace 4 semanas

    Madrid, España Amazon A tiempo completo

    RING, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras. The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio. RING's ecosystem integrates with various smart home devices, enhancing...

  • Rdse Software Support Engineer, Ring

    hace 4 semanas

    Madrid, España Amazon A tiempo completo

    RING, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras.The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio.RING's ecosystem integrates with various smart home devices, enhancing overall...

  • Rdse Software Support Engineer, Ring

    hace 4 semanas

    Madrid, España Amazon A tiempo completo

    .RING, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras. The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio. RING's ecosystem integrates with various smart home devices, enhancing...

  • RDSE Software Support Engineer, Ring

    hace 4 semanas

    Madrid, España Amazon A tiempo completo

    RING, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras. The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio. RING's ecosystem integrates with various smart home devices, enhancing...

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    Madrid, España Amazon A tiempo completo

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  • Rdse Software Support Engineer, Ring

    hace 4 semanas

    Madrid, España Amazon A tiempo completo

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    Madrid, España Amazon A tiempo completo

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  • Rdse Software Support Engineer, Ring

    hace 4 semanas

    Madrid, España Amazon A tiempo completo

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    Madrid, España Amazon A tiempo completo

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    hace 4 semanas

    Madrid, España Amazon A tiempo completo

    RING, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras. The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio. RING's ecosystem integrates with various smart home devices, enhancing...

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    Madrid, España Amazon A tiempo completo

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  • Rdse Software Support Engineer, Ring

    hace 3 semanas

    Madrid, España Amazon A tiempo completo

    RING, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras. The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio. RING's ecosystem integrates with various smart home devices, enhancing...

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    hace 1 mes

    Madrid, España Amazon A tiempo completo

    RING, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras. The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio. RING's ecosystem integrates with various smart home devices, enhancing...

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    Madrid, España Amazon A tiempo completo

    RING, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras.The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio.RING's ecosystem integrates with various smart home devices, enhancing overall...

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    Madrid, España Amazon A tiempo completo

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    Madrid, España Amazon A tiempo completo

    RING, part of Amazon, focuses on smart home security products, primarily known for its video doorbells and security cameras. The RING system allows users to monitor their homes in real-time through video feeds, receive motion alerts, and communicate with visitors via two-way audio. RING's ecosystem integrates with various smart home devices, enhancing...

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    Madrid, España Amazon A tiempo completo

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