Travel Operations Coordinator
hace 4 días
.What is Exoticca?Exoticca was founded in 2013 by a team of travel visionaries with deep knowledge in the creation and online distribution of multi-day tour packages. Our mission is to offer our clients the possibility to visit the most beautiful and stimulating places on our planet, through the best holiday packages, at unbelievable prices. Our customers can find out more about our trips and book them instantly in a matter of minutes through our website, avoiding the usual long exchanges of email, meetings, or calls required by more traditional travel agencies, which makes us the most convenient way of booking a multi-day tour package.At Exoticca we are looking for people who want to offer their best to create unforgettable experiences for our customers. We are a young, dynamic, multicultural team of around 200 people, in rapid international growth, seeking for new partners to help us create the best and most forward-thinking travel company of our generation.We are a highly ambitious and well-balanced start-up, backed by top national and international investors that have also participated in the growth of other success stories, such as Skype, Wallapop, Glovo, Wix, Idealista, among others.What is our proposal?We are looking for a qualified Night Shift Travel Operations to manage our Travel Operations team working at night, increasing customer satisfaction, loyalty, and retention. You will be responsible for ensuring standards for productivity and quality are achieved, managing individual and team performance expectations and goals, monitoring real-time KPIs, and serving as a leader and point of contact for escalated contact resolution of a supervisory or sensitive nature.With a great perspective on all our operations, managing the different countries we are operating in, providing a 24/7 service, your role consists in engaging the team into a 7 starts service, focused on customer loyalty and satisfaction.What will you do?Continually engaging, motivating, supporting, and developing your team to achieve success and meet customer expectations.Daily supervision, report and monitoring of KPIs.Constantly supervise, and report DMC inquiries when they affect Exoticca products.Act as first point of contact for escalated internal issues, taking ownership for a successful resolution.Providing individual coaching feedback sessions to improve customer satisfaction.Work with the Travel Operations Management Team in new project related with news GDS implementation.2+ years people management experienceExcellent leadership and interpersonal skillsMultitask ability and customer-focus mindset.Outstanding written and verbal communication skillsNight Shift schedule availabilityFluent English level.Deep knowledge of Amadeus / GDS, on the operations and implementation part; Experience working with DMC is required; Experience working with systems as Salesforce and Travelfusion are a must; Competitive compensation package in line with job responsibilities and experience
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IT Operations Coordinator
hace 2 semanas
Barcelona, España Mango A tiempo completoEn Mango inspiramos y unimos mediante nuestra pasión por el estilo y la cultura. Estamos en 118 países y nuestra presencia online se extiende a más de 80 países. Nuestro equipo está formado por personas de 112 nacionalidades y en un 80% por mujeres. Buscamos un/a IT OPERATIONS COORDINATOR ¿CÓMO SERÁ TU DÍA A DÍA EN MANGO? IT Operations...
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Digital Travel Coordinator
hace 4 días
Barcelona, España Booking With Brooke A tiempo completoAre you passionate about travel and enjoy the thrill of planning unforgettable trips?Here's an incredible business opportunity perfectly suited for you!Become a Digital Travel Coordinator and embark on an enriching journey in the dynamic travel industry.No prior experience is necessary - we offer comprehensive training, certification, and a user-friendly...
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Digital Travel Coordinator
hace 4 días
Barcelona, España Booking With Brooke A tiempo completoAre you passionate about travel and enjoy the thrill of planning unforgettable trips? Here's an incredible business opportunity perfectly suited for you! Become a Digital Travel Coordinator and embark on an enriching journey in the dynamic travel industry. No prior experience is necessary - we offer comprehensive training, certification, and a user-friendly...
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Digital Travel Coordinator
hace 4 días
Barcelona, España Bwb A tiempo completoAre you passionate about travel and enjoy the thrill of planning unforgettable trips? Here's an incredible business opportunity perfectly suited for you! Become a Digital Travel Coordinator and embark on an enriching journey in the dynamic travel industry. No prior experience is necessary - we offer comprehensive training, certification, and a user-friendly...
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IT Operations Coordinator
hace 1 semana
Barcelona, Barcelona, España Mango A tiempo completoEn Mango inspiramos y unimos mediante nuestra pasión por el estilo y la cultura. Estamos en 118 países y nuestra presencia online se extiende a más de 80 países. Nuestro equipo está formado por personas de 112 nacionalidades y en un 80% por mujeres.Buscamos un/aIT OPERATIONS COORDINATOR¿CÓMO SERÁ TU DÍA A DÍA EN MANGO?IT Operations Coordinator para...
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Digital Travel Coordinator
hace 5 días
Barcelona, España Book With Brooke A tiempo completoAre you passionate about travel and enjoy the thrill of planning unforgettable trips? Here's an incredible business opportunity perfectly suited for you! Become a Digital Travel Coordinator and embark on an enriching journey in the dynamic travel industry. No prior experience is necessary - we offer comprehensive training, certification, and a user-friendly...
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Digital Travel Coordinator
hace 14 horas
Barcelona, España BWB A tiempo completoAre you passionate about travel and enjoy the thrill of planning unforgettable trips? Here's an incredible business opportunity perfectly suited for you! Become a Digital Travel Coordinator and embark on an enriching journey in the dynamic travel industry. No prior experience is necessary - we offer comprehensive training, certification, and a user-friendly...
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Digital Travel Coordinator
hace 1 semana
Barcelona, España BWB A tiempo completoAre you passionate about travel and enjoy the thrill of planning unforgettable trips? Here's an incredible business opportunity perfectly suited for you! Become a Digital Travel Coordinator and embark on an enriching journey in the dynamic travel industry. No prior experience is necessary - we offer comprehensive training, certification, and a user-friendly...
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Digital Travel Coordinator
hace 1 semana
Barcelona, España BWB A tiempo completoAre you passionate about travel and enjoy the thrill of planning unforgettable trips? Here's an incredible business opportunity perfectly suited for you! Become a Digital Travel Coordinator and embark on an enriching journey in the dynamic travel industry. No prior experience is necessary - we offer comprehensive training, certification, and a user-friendly...
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Travel Operations Coordinator
hace 3 días
Barcelona, España Exoticca A tiempo completo.What is Exoticca?Exoticca was founded in 2013 by a team of travel visionaries with deep knowledge in the creation and online distribution of multi-day tour packages. Our mission is to offer our clients the possibility to visit the most beautiful and stimulating places on our planet, through the best holiday packages, at unbelievable prices. Our customers...
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Travel Operations Coordinator
hace 2 semanas
Barcelona, España Exoticca A tiempo completo**What is Exoticca?** At Exoticca we are looking for people who want to offer their best to create unforgettable experiences for our customers. We are a young, dynamic, multicultural team of around 200 people, in rapid international growth, seeking for new partners to help us create the best and most forward-thinking travel company of our generation. We...
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Customer Support Agent
hace 24 horas
Barcelona, España Exoticca Travel Co A tiempo completoHybrid Sales & Customer Experience Full time Barcelona, Catalonia, Spain Partnerships Manager Partnerships Manager Posted 9 days ago On-site Product Full time Barcelona, Catalonia, Spain Group Travel Specialist (B2B) Posted 9 days ago On-site Growth (B2B) Full time 08007 Barcelona, Catalonia, Spain Product Excellence Specialist Product Excellence Specialist...
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Customer Support Agent
hace 3 días
Barcelona, España Exoticca Travel Co A tiempo completoHybrid Sales & Customer Experience Full time Barcelona, Catalonia, Spain Partnerships Manager Partnerships Manager Posted 9 days ago On-site Product Full time Barcelona, Catalonia, Spain Group Travel Specialist (B2B) Posted 9 days ago On-site Growth (B2B) Full time 08007 Barcelona, Catalonia, Spain Product Excellence Specialist Product Excellence...
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Fleet Operations Coordinator
hace 2 meses
Barcelona, España Bolt Technology A tiempo completoWe are looking for a Fleet Operations Coordinator position to ensure maximum fleet health and excellent city operations through fluid coordination with 3PL, as well as ownership of inventory and masterplans. **Your daily adventures will include**: - Management and cooperation with 3PL - Ensure Bolt's fleet health and a minimum of 90% availability -...
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Fleet Operations Coordinator
hace 2 semanas
Barcelona, España Bolt Technology A tiempo completoWe are looking for a Fleet Operations Coordinator position to ensure maximum fleet health and excellent city operations through fluid coordination with 3PL, as well as ownership of inventory and masterplans. **Your daily adventures will include**: - Management and cooperation with 3PL - Ensure Bolt's fleet health and a minimum of 90% availability -...
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Customer Care Agent
hace 2 semanas
Barcelona, España Exoticca Travel Co A tiempo completoWorkforce Management Specialist (Contact Center) Workforce Management Specialist (Contact Center) Posted today Hybrid Sales & Customer Experience Full time Barcelona, Catalonia, Spain Travel Operations Coordinator - Night Shift Travel Operations Coordinator - Night Shift Posted today On-site Operations Full time Barcelona, Catalonia, Spain Sales Team Lead...
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Customer Care Agent
hace 2 semanas
Barcelona, España Exoticca Travel Co A tiempo completoWorkforce Management Specialist (Contact Center) Workforce Management Specialist (Contact Center) Posted today Hybrid Sales & Customer Experience Full time Barcelona, Catalonia, Spain Travel Operations Coordinator - Night Shift Travel Operations Coordinator - Night Shift Posted today On-site Operations Full time Barcelona, Catalonia, Spain Sales Team...
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Customer Care Agent
hace 1 semana
Barcelona, Barcelona, España Exoticca Travel Co A tiempo completoWorkforce Management Specialist (Contact Center) Workforce Management Specialist (Contact Center) Posted today Hybrid Sales & Customer Experience Full time Barcelona, Catalonia, Spain Travel Operations Coordinator - Night Shift Travel Operations Coordinator - Night Shift Posted today On-site Operations Full time Barcelona, Catalonia, Spain Sales Team Lead...
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Fleet Operations Coordinator
hace 1 semana
Barcelona, Barcelona, España Bolt Technology A tiempo completoWe are looking for a Fleet Operations Coordinator position to ensure maximum fleet health and excellent city operations through fluid coordination with 3PL, as well as ownership of inventory and masterplans.Your daily adventures will include: Management and cooperation with 3PL Ensure Bolt's fleet health and a minimum of 90% availability Ownership and daily...
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Operations Manager
hace 2 semanas
Barcelona, España BCD Travel Corporate A tiempo completo**Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!** **Operations Manager** **(Remote)** - Full time, Spain or Poland_ In this role, you are responsible for the overall management and performance of the travel operations including operational performance, client servicing and retention, employee management and...
