Senior Manager, Customer Engagement Technologies

hace 2 semanas

Barcelona, España Galderma A tiempo completo

DescriptionThe Senior Manager, Customer Engagement Technology will lead the discovery, implementation, adoption, and continuous improvement of our Customer and MarTech (SalesForce) Platforms and other customer engagement technology and digital applications and services that enable best of breed Digital Initiatives and Marketing Automation for our marketing and business partners, globally.This position is responsible for the full service, operation and delivery of Galderma's Digital Customer Engagement Technology Application Portfolio.Key ResponsibilitiesManage overall audience enablement for marketing, sales, and service end-points including system connectivity, automation of data refreshes, manual ad-hoc list pulls,and ongoing optimisationsDevelop, implement, and document requirements, business rules, workflows, and processes for marketing automation toolsTrack product adoption, system performance, unnecessary redundancies, and value delivered through marketing technologyProject oversight of all new technology implementations, including timelines, coordination with the PM team and implementation partners / vendors, and ongoing management and reporting of critical deliverablesLead cross-functional teams to design, implement and manage marketing automation tools, templates, and reportingPlan and lead stakeholder meetings to gather requirements and / or understand business campaign objectives and engagementWork in close collaboration with various teams across the organization to understand individual and macro needs, outcomes and value and ensure roadmaps are aligned to those needs, outcomes, and valuePerform vendor sourcing, RFP's, and coordinate with our legal department for all legal, data governance, and compliance requirements for marketing technologyBuild and strengthen a team that implements and supports the business technology that enables our commerical Galderma organizationProvide management, leadership and mentoring to Commerical IT Marketing Technology direct reportsCommunicate effectively with both technical and non-technical stakeholdersAdditional responsibilities as requiredSkills QualificationsStrong experience as a people-manager in Marketing Technology Systems in a truly fast-paced environmentEffective experience in digital marketing (more on the Tech side) with hands-on experience implementing and ongoing product ownershipExtensive knowledge of marketing automation platforms, customer data platforms, data warehousing, personalization enablement, and data-driven marketing principlesExpertise in audience creation, journey configuration, data feed integrations,and A / B testing best practices with leading marketing cloud platforms like Salesforce and AdobeExperience leading digital commerce with an omnichannel mindsetExperience working with and directing external agencies and consultantsStrong working experience with a variety of Marketing technologiesExperience with Salesforce systemsAbility to influence senior leaders and help in making well-reasoned decisions.What we offer in returnYou will be working for an organization that embraces diversity inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.You will receive a competitive compensation package with bonus structure and extended benefit packageYou will be able to work in a hybrid work cultureYou will participate in feedback Loops,during which a personalized career path will be establishedYou will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountabilityHace más de 30 díasEscribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: senior manager, customer engagement technologies - dog780 Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: senior manager, customer engagement technologies - dog780 #J-18808-Ljbffr

  • Senior Manager, Customer Engagement Technologies

    hace 2 meses

    Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    .Senior Manager, Customer Engagement Technologies page is loaded Senior Manager, Customer Engagement Technologies Apply locations Barcelona Madrid Warszawa Lisbon London posted on Posted 30+ Days Ago job requisition id JR007878 With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category...

  • Senior Manager, Customer Engagement Technologies

    hace 2 días

    Barcelona, Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    **Job Summary**The Senior Manager, Customer Engagement Technologies will lead the discovery, implementation, adoption, and continuous improvement of our Customer and MarTech (SalesForce) Platforms and other customer engagement technology and digital applications and services that enable best of breed Digital Initiatives and Marketing Automation for our...

  • Senior Manager, Customer Engagement Technologies

    hace 2 días

    Barcelona, Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    **Job Summary**The Senior Manager, Customer Engagement Technologies will lead the discovery, implementation, adoption, and continuous improvement of our Customer and MarTech (SalesForce) Platforms and other customer engagement technology and digital applications and services that enable best of breed Digital Initiatives and Marketing Automation for our...

  • Senior Manager, Customer Engagement Technologies

    hace 2 semanas

    Barcelona, España Galderma A tiempo completo

    DescriptionThe Senior Manager, Customer Engagement Technology will lead the discovery, implementation, adoption, and continuous improvement of our Customer and MarTech (SalesForce) Platforms and other customer engagement technology and digital applications and services that enable best of breed Digital Initiatives and Marketing Automation for our marketing...

  • Senior Manager, Customer Engagement Technologies

    hace 2 semanas

    Barcelona, España Galderma A tiempo completo

    .DescriptionThe Senior Manager, Customer Engagement Technology will lead the discovery, implementation, adoption, and continuous improvement of our Customer and MarTech (SalesForce) Platforms and other customer engagement technology and digital applications and services that enable best of breed Digital Initiatives and Marketing Automation for our marketing...

  • Senior Manager, Customer Engagement Technologies

    hace 4 días

    Barcelona, Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Manager, Customer Engagement Technologies to join our team at Galderma Services Spain, S.L. in Barcelona. As a key member of our organization, you will be responsible for leading the discovery, implementation, adoption, and continuous improvement of our Customer and MarTech (SalesForce) Platforms and other...

  • Senior Manager, Customer Engagement Technologies

    hace 3 días

    Barcelona, Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Manager, Customer Engagement Technologies to join our team at Galderma Services Spain, S.L. in Barcelona. As a key member of our organization, you will be responsible for leading the discovery, implementation, adoption, and continuous improvement of our Customer and MarTech (SalesForce) Platforms and other...

  • Senior Manager, Customer Engagement Technologies

    hace 2 meses

    Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    Senior Manager, Customer Engagement Technologies page is loaded Senior Manager, Customer Engagement Technologies Apply locations Barcelona Madrid Warszawa Lisbon London posted on Posted 30+ Days Ago job requisition id JR007878 With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category...

  • Senior Manager, Customer Engagement Technologies

    hace 3 meses

    Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    Senior Manager, Customer Engagement Technologies page is loaded Senior Manager, Customer Engagement Technologies Apply locations Barcelona Madrid Warszawa Lisbon London posted on Posted 30+ Days Ago job requisition id JR007878 With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category...

  • Senior Manager, Customer Engagement Technologies Specialist

    hace 4 días

    Barcelona, Barcelona, España GALDERMA A tiempo completo

    Job DescriptionThe Senior Manager, Customer Engagement Technologies will lead the discovery, implementation, adoption, and continuous improvement of our Customer and MarTech (SalesForce) Platforms and other customer engagement technology and digital applications and services that enable best of breed Digital Initiatives and Marketing Automation for our...

  • Senior Manager, Customer Engagement Technologies Specialist

    hace 3 días

    Barcelona, Barcelona, España GALDERMA A tiempo completo

    Job DescriptionThe Senior Manager, Customer Engagement Technologies will lead the discovery, implementation, adoption, and continuous improvement of our Customer and MarTech (SalesForce) Platforms and other customer engagement technology and digital applications and services that enable best of breed Digital Initiatives and Marketing Automation for our...

  • Senior Manager, Customer Engagement Technologies

    hace 3 meses

    Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    Senior Manager, Customer Engagement Technologies page is loaded Senior Manager, Customer Engagement Technologies Apply locations Barcelona Madrid Warszawa Lisbon London posted on Posted 30+ Days Ago job requisition id JR007878 With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category...

  • Senior Manager, Customer Engagement Technologies

    hace 1 mes

    Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Senior Manager, Customer Engagement Technologies

    hace 3 meses

    Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Senior Manager, Customer Engagement Technologies

    hace 1 mes

    Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Senior Manager, Customer Engagement Technologies

    hace 2 semanas

    Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Senior Manager, Customer Engagement Technologies

    hace 1 mes

    Barcelona, España Pharmiweb.Jobs: Global Life Science Jobs A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Senior Manager, Customer Engagement Technologies

    hace 3 meses

    Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Senior Manager, Customer Engagement Technologies

    hace 2 meses

    Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Senior Manager, Customer Engagement Technologies | V375

    hace 1 semana

    Barcelona, España Galderma A tiempo completo

    .With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...