Transport Manager

TRANSPORT MANAGER - SPAIN

- Provide day to day operational management and co-ordination of all European store deliveries across 14 countries from 6 Distribution Centres.
- Lead manage and mentor team members.
- Accountable for safety in transport operations.
- Analyse weekly / daily volumes to ensure most cost-effective transport solution is executed.
- Interpreting, modelling and reviewing operational plans / outputs.
- Ensure haulier compliance (Health and Safety, legal, process and service levels) are actively managed through audit and reporting.
- Identify opportunities to use alternative modes of transport.
- Manage reverse logistics.
- Provide weekly / periodical reporting of KPI's (e.g. cost, compliance, load fill, empty running, round trip / single trip, kms, PvA etc.).
- Reconcile and authorise haulier purchase orders ensuring accurate and timely submissions.
- Carrying out periodic and quarterly reviews with hauliers.
- Collating and providing accurate and meaningful data to support business reviews, forecasts and budgets.
- Review processes within all European regions Transport Operations to ensure lean ways of working.
- Ensure compliance to Standard Operating Procedures taking into account regional variances/regulations etc.
- Develop 'best in class' standards to support development of transport operation.
- Develop the most cost effective delivery method to new markets based on service.
- Identify opportunities to improve backhaul / supplier collections ensuring best fit with operational strategy.
- Support Network developments ensuring operational complexities are considered.
- Deliver CI initiatives and projects to manage potential operational change and improvement.
- Working in unison with other colleagues / departments to optimise network operation.
- Management of c. €60m budget.

Knowledge, skills experience:
- Track record and knowledge of Domestic and European transport operations.
- Proficient in transport planning and scheduling systems.
- Experience of change management and continuous improvement methodology.
- National / European recognised transport qualification.
- Good knowledge of current EU transport legislation.
- Experience of depot / network operations.
- Knowledge of Health & Safety requirements.
- Advanced IT skills to include MS Word, Excel, Outlook and PowerPoint.
- Attention to detail and accuracy.
- Excellent communication skills both written and verbal.
- Languages to include English.
- Interpersonal skills - discreet, trustworthy and have the ability to build and maintain strong relationships internally and externally.
- A flexible approach to work and be capable of managing priorities.

- Retail or other fast paced environments desirable.
- Excellent all-round problem solving & influencing skills.
- Ability to work on own initiative.
- Commercially focused considering end to end costs.

The ideal individual will have:
- Strong operational experience within a European road transport environment with a minimum 3 - 5 years in a relevant field.
- Knowledge of EU Transport legislation and operation challenges (e.g. driving bans etc.) essential.
- Ability to work cross functionally, within a team or autonomously.
- Be commercially focused.
- A sound operational understanding of end to end supply chain processes and outcomes of change and the ability to overlay operational solutions (understanding the bigger picture).
- Have a strong knowledge of the domestic and European market place.

- Track record of delivering results and driving continuous improvement.
- Experience of using a class leading TMS.

Performance Matrix
Customer Focus
- Develops and implements strategies and processes to improve customer service across the business.
- Focused on long term customer satisfaction and works to align all actions, processes and decisions so that they deliver long term, sustainable customer satisfaction, as well as supporting the long-term interests of the business.

Team Work
- Promotes decisions that benefit Primark even if they are unpopular or controversial and probes others' decision making to ensure the interests of Primark are always protected.
- Acts as an ambassador for Primark both internally and externally and takes responsibility for all aspects of the business.

Communication & Influence
- Provides a professional and credible view when representing the team and department.
- Builds and maintains effective communication channels internally and externally.
- Considers the impact of communication and prepares the ground in advance when planning to convey important or difficult messages.
- Delivers messages which influence the way in which staff see Primark and/or their jobs.

Quality Focus
- Is highly focused on the delivery of quality outputs.
- Consistently demonstrating and role modelling a concern for quality and maintaining an awareness of what is going on around them, in order to take action to correct others' quality issues.
- Establishes, communicates and monitors quality standards whilst ensuring that work quality is of the highest order.

Commercial Acumen
- Systematically examines the market to identify trends and the potential impact on Primark in order to build up a market understanding over a sustained period.
- Builds up a network of key external information sources including managers from other leading retailers.
- Regularly gathers internal and external information to enable business decisions to be made in the context of economic, social and business trends.
- Uses personal judgement to make key commercial decisions that have a significant impact on the success of the business.

Analytical Thinking & Problem Solving Skills
- Uses a range of analytical techniques to break apart complex problems and identify solutions whilst evaluating whether arguments are sound.
- Cuts through complexity to create simple frameworks, models and strategies that others can easily understand and helps colleagues change their perspective.

Planning & Organisation
- Balances time of the team appropriately between the day-to-day, tactical tasks and the longer term strategic priorities ensuring both are achieved.
- Keeps all priorities in clear perspective and ensures resources are appropriately aligned to meet delivery requirements.

Focus & Drive
- Creates a goal focused culture by encouraging innovative thinking to achieve goals more effectively.
- Encourages others to exceed goals and monitors long term goals for teams and individuals.
- Consistently looks for ways of doing things more efficiently and ensures changes are captured and disseminated, so that they bring long term business benefits.

Leadership & Motivation
- Establishes, presents and communicates a clear strategic direction which inspires ownership across the business.
- Generates excitement, enthusiasm and commitment to the Primark vision whilst encouraging managers to think about resources as a means to create value.

Developing Self & Others
- Establishes long term skills needs of the business. Identifies ways of fulfilling staff development needs.
- Builds a high performance learning culture.
- Generates excitement throughout the organisation about learning opportunities and contributes to development activities.
- Recognises that learning continues to take place at senior management level.

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