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Games Operations Manager
hace 4 meses
Workfully is the decentralized hiring & upskilling marketplace. The world's fastest-growing and most innovative companies use Workfully to hire & develop talent globally. Workfully's vision is to give everyone their chance at building a better world.
We are hiring for our client, a leading B2B online betting platform that specializes in providing an unparalleled user experience. Their platform offers a dynamic lobby with micro-betting options. As they continue to innovate in the industry, we are supporting to expand of their engineering team.
About the Role As a Games Operations Manager, you'll play a pivotal role in overseeing the day-to-day operations of our sports betting platform, including managing sports schedules, promotions, key performance indicators (KPIs), and overall performance metrics. Your strategic mindset and attention to detail will be crucial in optimizing the gaming experience and driving business success.
Key Responsibilities Manage the scheduling and organization of sports events and games on our platform, ensuring timely updates and accuracy of information. Develop and execute promotional campaigns and initiatives to drive customer engagement, acquisition, and retention. Define and monitor key performance indicators (KPIs) and performance metrics, analyzing trends and identifying opportunities for optimization. Collaborate with product, marketing, and sales teams to develop and implement strategies to maximize revenue and profitability. Conduct regular performance reviews and evaluations of games and promotions, gathering feedback and insights to inform future planning and decision-making. Monitor industry trends, regulations, and competitive developments, incorporating insights into games operations strategies and initiatives. Coordinate with third-party vendors and partners to ensure seamless integration and delivery of games and promotions. Manage relationships with internal stakeholders and external partners, ensuring alignment of goals and objectives. Requirements Bachelor's degree in Business, Marketing, or a related field. Advanced degree or relevant certification is a plus. Proven experience in operations management or similar roles, preferably within the sports betting or gaming industry. Strong understanding of sports betting operations, including sports schedules, odds, and betting markets. Excellent analytical and problem-solving skills, with the ability to interpret data and metrics to drive informed decisions. Creative thinker with a passion for sports and gaming, capable of developing engaging promotions and campaigns. Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines. Effective communication and stakeholder management skills, with the ability to collaborate with cross-functional teams and external partners. Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and requirements. Benefits Competitive salary, with potential for higher compensation based on candidate fit. Private health insurance and additional benefits to be disclosed. Flexible work schedule with remote options and eventual transition to hybrid. Access to gym facilities and modern meeting rooms in the Tibidabo area of Barcelona. Opportunity to join a dynamic team and contribute to the growth of a well-funded startup.