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.Product Specialist Research - Collective Minds RadiologyCollective Minds Radiology is a Swedish health-tech company that provides tools for medical imaging education, research and collaboration. We offer a cloud-based medical research collaboration system with compliant data sharing within a validated legal framework that serves a wide range of customers. This includes pharma, CRO's, clinical researchers and hospitals.The Collective Minds Platform is widely utilized across Europe and around the world as a valuable tool for collaborative research. In short, the Collective Minds platform is well positioned to become the largest global community and platform for medical imaging research at all levels.Product Specialist ResearchAs a product specialist, you will play a crucial role in our Customer Success team. Our team comprises professionals from diverse backgrounds such as medical physicists, radiographers, and medical technicians. You will be the main point of contact for our Research customers. Your role will ensure that they utilize our platform to its fullest potential by providing solution design, onboarding, and continuous support. Additionally, you will collaborate closely with our development team based in Barcelona, offering valuable feedback and assisting with testing new features. Your primary work location will be either our Stockholm office in Danderyd (Mörby C) or our office in Barcelona, with the possibility of a hybrid work arrangement.As a part of this position, your responsibilities includes:Support our Research customers with onboarding and solution design, and oversee the implementation of the Collective Minds Platform.Serve as a trusted advisor to customers for Collective Minds products.Utilize your knowledge in medical imaging and radiology to provide effective solutions.Based on customer feedback and experience, contribute to defining new product improvements and features.Responsible for visiting customers face-2-face to provide support for the onboarding and operations of Collective Minds.Identify new opportunities by fully understanding each customer's needs and journey for which you will work closely with the commercial team.Skills & QualificationsComfortable both written and spoken English.3+ years of experience from working with medical imaging in a clinical setting.High social and communication skills.Good listener, keen on understanding customer's expectations and needs.Service minded.Nice to have:An additional western European language is a plus outside of English.Experience with PACS and DICOM structures.Experience in leading and driving projects.Capabilities to automate activities through APIs and scripting.Please note that the deadline for applications is May 26th. We will begin reviewing and conducting interviews immediately, so don't wait to apply.Our team means everything and together we are on a mission to build the world's largest platform for healthcare collaboration
