Zl-20 - Claims Vendor Performance Manager, Cog

hace 1 semana


Barcelona, España Chubb A tiempo completo

.DescriptionRole PurposeThis role reports directly to the Vice President, COG Claims Vendor Management. The role will work closely with the Regional Vendor Management teams in UKI, Europe, APAC and LATAM and will be responsible for the development and implementation of the COG Vendor Management Best Practices. It will support the regional strategies to deliver long term operational efficiency and financial benefits, whilst minimising business risk. The role responsibilities will be across the following areas:Business AnalyticsoProficient at Excel is a mustoAbility to read,understand & analyse data is a must but also to contextualize it and lead external & internal discussions based on data is a mustoSupport the analysis of all Allocated Loss Adjustment Expenses across COG. Ongoing responsibilities include supporting with data, the optimization of vendor panel sizes and providing analytics/reporting of identified savings & other opportunitiesoExperience in QlikSense Dashboard, power BI platforms would be preferredSourcingoIdentify, based on understanding & analysis of COG Vendor Spend & engagement with the Regions, sourcing opportunities (panel optimization, creation, developments etc. ) that will benefit Claims Operations and maximize efficienciesoBased on resources constraints in each Region, lead or support those sourcing initiatives from scoping, definition of Business Requirements, through development of a sourcing strategy, application of adapted due diligence process, to contracting & panel ManagementoAbility to create RFQ, RFP, RFI documents, guide the Business through the definition of their business requirements, develop presentations materials (i. E., ppt) is a mustPerformance ManagementoSupport the development of a set of vendor performance management best practices (where none),which will include the most effective use of Service Level Agreements (SLAs), Developing Key Performance Indicators (KPIs) and Balanced Performance Scorecards for vendors. OWorking with internal stakeholders and budget holders to develop appropriate Performance Management Metrics for market critical vendors. This will include promoting the Vendor Management Best Practices for the compliance and performance management of these vendors appropriate to each local legal and regulatory environment. oFocus on measuring the right performance criteria (based on the key success levers for the VM function) to create measures that represent the performance of the COG Claims Vendor Management Function



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