Head Of Retail

hace 6 días


Zaragoza, España Trust In Soda A tiempo completo

.Head of Retail (SP) (106786) Community of Madrid, Spain Salary: EUR80000 - EUR90000 per annum Role Overview: We are seeking a dynamic and experienced Head of Retail to lead our retail acquisition efforts and drive growth in the EU market. The primary responsibility of this role is to source and sign new retailers onto our digital eCommerce marketplace, while also upselling our Point-of-Sale (POS) solution. Additionally, the successful candidate will be responsible for creating sales manuals and protocols to streamline the sales process and ensure consistency across the team. Key Responsibilities: Retailer Acquisition: Identify, prospect, and engage potential retail partners to join the Our Client digital eCommerce marketplace Negotiation and Contracting: Lead negotiations with retailers, presenting compelling value propositions and securing favourable partnership agreements. POS Solution Upselling: Educate retailers on the benefits of our POS solution and effectively upsell it as an additional service. Sales Manual Development: Create comprehensive sales manuals and protocols to guide the sales team in their interactions with retailers and ensure consistency in messaging and approach. Training and Development: Provide training and support to the sales team on effective selling techniques, product knowledge, and objection handling. Market Research: Stay informed about industry trends, competitor activities, and market dynamics to identify new opportunities and stay ahead of the curve. Relationship Management: Cultivate strong relationships with retailers, serving as the primary point of contact for their needs and ensuring high levels of customer satisfaction. Cross-functional Collaboration: Collaborate closely with internal teams, including Marketing, Product Development, and Customer Support, to ensure alignment and maximize opportunities for growth. Performance Tracking: Monitor and analyze sales performance metrics, track progress against targets, and provide regular reports to senior management. Continuous Improvement: Continuously assess and refine sales strategies, processes, and tools to optimize effectiveness and drive results. Retail Partner Ecosystem Development: Develop and manage a robust ecosystem for retail partners, offering tools, resources, and services designed to help them succeed on the Our Client platform. Digital Transformation Guidance: Provide guidance and support to retail partners undergoing digital transformation, helping them to leverage digital tools and eCommerce strategies effectively. Retail Innovation Initiatives: Lead initiatives to introduce innovative retail concepts and technologies to partners, ensuring that Our Client remains at the forefront of retail innovation. Retail Analytics and Insights: Offer analytics and insights services to retail partners, helping them to understand market trends, consumer behaviour, and the performance of their products on the platform


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