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Granada, Granada, España Alight A tiempo completo### Job Title: Dutch Payroll Specialist ### Job Summary We are seeking a highly skilled Dutch Payroll Specialist to join our team at Alight. As a key member of our payroll team, you will be responsible for supporting and executing payroll activities and/or data management/customer services activities, ensuring accurate and timely output. ###...
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Dutch Payroll Specialist
hace 4 meses
Your candidacy is currently being considered for a requisition for an Alight Inc group company.
As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital.
After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group').
By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company.
In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.THE ROLEThe objective is to contribute and be part of the team responsible for the support and execution of payroll activities and/or data management/customer services activities ensuring that output is accurate and on time.
Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required.RESPONSIBILITIESSupport Managers with client engagement ensuring all information is accurate and provided on timeProvide support and guidance for all implementations and go livesProvide daily functional support to the teams, to support the successful delivery of payrolls and own the end to end payroll process with necessary sign offs.Responsible for the maintenance of the Client Solution workbookResponsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs)and other process documentationEnsure and Sign Off System Maintenance TestingSupport the review of the Statement of Works before its shared with the Client to ensure its fit for purposeResponsible for the optimization of HR administrative processes driving efficiency and automationResponsible for liaising with customer process leads regarding process gaps, client issues, and escalation handling maximizing client satisfaction.Responsible for the resolution of technical issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigateResponsible for the resolution of functional issues escalated from the team and ensuring all processes are reported correctly and logged with the necessary details and evidences to redefine and enhance processes with the customerWorking with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programmesResponsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where neededSupport Year EndAbility to recognize and deal appropriately with sensitive and confidential informationProactively identify upsell opportunitiesSupport Management with the resolution of client escalations, along with lessons learntUpskill and develop team members through training delivery and coaching to enable them to fulfil their roleBuild good relationships with internal stakeholders and keep them up to date when neededREQUIREMENTS100% Attainment of customer SLA agreementsDemonstrate professionalism and act responsiblyAdherence to all Security and Compliance procedures and quality standardsBe Accountable - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills.
Be a key team player by collaborating and sharing knowledge to accomplish personal and team results.Solve Problems - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvementTake Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunitiesBe Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients.
Ensure a balanced approach between client requirements and Alight prioritiesBe Effective - Demonstrate knowledge of the Alight Way, our values and levers for success.
Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity.
Ensure work can be carried out in a repeatable, scalable wayFlexibility to support a global and fast paced environmentAttention to detailExcellent Dutch written and verbal skills and good English skillsSelf-motivated and a willingness to learnRelevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environmentKnowledge on payroll processes, practices and associated legislationWe offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
