Operations Leader

hace 1 mes

Barcelona, España Deutsche Bank A tiempo completo

Operations Leader (BSM) for KYC/TBM & KYC-Process

Job ID: R0343129

Full/Part-Time: Full-time

Regular/Temporary: Regular

Listed: 2024-08-16

Location: Barcelona

Position Overview
Operations Manager (BSM) for KYC/TBM & KYC-Process (Postbank)
Diversity Statement:
We build talented and diverse teams to drive business results. We welcome applications from talents from all cultures, countries, races, genders, sexual orientations, abilities, beliefs and generations.
Job Description:
The candidate will be responsible to oversee the KYC / TBM team, active in the following activities:

KYC processes (Know Your Client), controls and monitoring operational KYC processes for Run-The-Bank (RTB) in the sales units of the private customer bank Germany.
Provide support to the KYC Central Unit
Make business approval to accept customers and make decisions to continue customer relationships, in collaboration with Operations and Business Line AFC PB

The role requires Business interactions together with working with various local and global Teams.
The candidate will be expected to deliver their technical, communication and managements skills to effectively meet the Business requirements.
KEY RESPONSIBILITIES
Oversight and monitoring of the following activities:

Operational case processing in the KYC context for customers with medium and high risk of the Postbank brand
Onboarding of new customers and make decisions to continue customer relationships, in collaboration with the Operations and Business Line AFC PB
Implement regulatory requirements for KYC topics in the operational KYC processes and distribution applications of the regular operations
Participation in the conceptual and content development of sales documents, including KYC sheets and customer documents based on operational experience
Contribute to the content and editorial maintenance and further development of rules and manuals for KYC processes Implement quality assurance measures for the operational KYC Processes
Manual case analysis and assessment of Customer Transaction Behavior taking into account the KYC customer profile in case of potential anomalies
KYC customer profile is checked for the available amount of information in accordance with the GwG requirements on potentially abnormal transaction behavior
Arrange for customer cover letter for rectification in case of additional information requirements
Submission of the analysis results to the approver for validation with a vote recommending action
Preparation of internal suspicious money laundering reports to AFC FCO in case of implausible transaction behavior or confirmed anomalies
Commissioning of manual event driven reviews with the BL AFC for processes with increased KYC risk parameters
Continuous process improvement opportunities seeking
Timely issues escalation
Responsible team management

KNOWLEDGE & SKILLS

Knowledge in the areas of KYC, AFC and Compliance processes and reporting activities
Operate effectively in a dynamic environment with tight deadlines
Problem-solving skills and analytical skills.
Time management skills required to meet internal and external deadlines/cutoffs.
Good verbal and written communication and presentation skills in both German and English
Demonstrate a high level of integrity towards internal and external stakeholders.
Management skills
A high level of commitment and willingness to work quickly independently into new regulatory areas
Strong team player
Good knowledge of MS-Office (Excel, PowerPoint and Word)

EXPERIENCE

Completed Banking training, completed studies or comparable qualification is desirable
Working knowledge of the Bank's products and services as well as a firm understanding of regulations and policies will be valued
Experience in sales and / or in the areas of KYC, AFC and Compliance
Decision-making skills when assessing KYC issues
Experience in Team Management within the Banking industry

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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