New Balance Emea
hace 3 semanas
Who we areCPM International has a global presence in over 30 countries.
We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets.
We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity
We welcome everyone amp; embrace unique styles.
Our accessible workplace fosters inclusion amp; empowers you to bring your whole self to work.
Join us amp; contribute to a vibrant amp; innovative cultureOur ClientNew Balance - believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style.
Each international team member plays an important part in supporting the company to share these values with our customers worldwide.
We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers.We Care:Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.We#39;re Curious:Proactive approach to problem-solving and a #34;can do#34; attitude.We Achieve Together:Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.What will you be doing?Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional wayYou can put yourself in our customers#39; shoes, analyse their problems and offer them individual solutionsOffering an omnichannel service to our consumers via telephone, email, chat, and social mediaDeveloping a sound understanding of the products and services offered by our clientBecoming an expert on all things New BalanceEmbrace our company values and act as a brand ambassadorRequirementsWhat skills amp; experience will you bring to us?A fluent level ofFrench amp; Italianwith exceptional grammar and spelling skillsHigh level ofEnglish(Both written and spoken)A genuine passion for delivering outstanding customer serviceAbility to deal with sensitive calls with empathyStrong administrative skills with a keen eye for detailA professional outlook and proactive approach to problem solvingBenefitsWhat do we offer?Start date: ASAPContract:Temporary (3-month contract with 1-month probation period)Full time: (39 hours/week)Working days/Hours:Monday to Friday 10:00 am to 7:00 pmSalary:€18,400 gross per yearIncentives:Top performance incentivesHolidays: 24 calendar days per yearPaid bank holidays + 1 extra day in lieuHybrid:4 days per month at the office and for training purposesTraining:8 days of full-time training fully based in the officefrom 10:00am To 7:00pmOffice location: Barcelona (La Sagrera)Other Benefits:Best-in-class people engagement activities and programsOngoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environmentEmployee Assistance Program - Free, confidential, and impartial guidance and supportEmployee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisationNew Balance online discounts 30% offOption to sign-up for Discounted Private Health InsuranceReferral Program - Bring a friend and get a referral bonusAccess to LinkedIn specialised training amp; coursesReady to Make a Difference?Showcase your talent: Share your CV highlighting achievements and responsibilities.Be you: No need for photos, age, marital status, or gender.Our process: Submit CV, then email, phone screening, and video interview.We#39;re excited to meet you#wecare#wearecurious#weachievetogether
-
Customer Success Specialist
hace 1 mes
Barcelona, Barcelona, España Cpm International A tiempo completoWe are seeking a talented and passionate individual to join our team as a Customer Support Representative for New Balance EMEA. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via various channels, including telephone, email, chat, and social media.Key Responsibilities:Respond to...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España CPM International A tiempo completoWe are a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. Our focus is on customer service, sales, and technical support solutions worldwide.At CPM International, we celebrate diversity and welcome everyone. Our inclusive workplace fosters creativity and empowers individuals to bring their whole...
-
New Balance Emea Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout the RoleWe are seeking a highly skilled Dutch speaking customer support specialist to join our global team at CPM International. The ideal candidate will have a genuine passion for delivering outstanding customer service, a strong administrative background, and a keen eye for detail.Key ResponsibilitiesAs a customer support specialist for New Balance...
-
New Balance Emea Client Support Specialist
hace 2 días
Barcelona, Barcelona, España Cpm International A tiempo completo**Company Overview**CPM International is a global company with a presence in over 30 countries, providing multilingual support tailored to diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. Our inclusive workplace celebrates diversity and empowers employees to bring their whole selves to work.We are...
-
Customer Service Expert for New Balance EMEA
hace 4 semanas
Barcelona, España CPM International A tiempo completoCompany OverviewCPM International is a global company with a presence in over 30 countries, providing multilingual support tailored to diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.About Our ClientNew Balance believes that people are born to move and strives to offer innovative products combining...
-
Customer Service Representative
hace 3 semanas
Barcelona, España CPM International A tiempo completoWe are passionate about delivering exceptional customer experiences at CPM International. As a Customer Service Representative for New Balance EMEA, you will be the first point of contact for our customers, handling product information requests and resolving queries in a professional manner.About UsCPM International is a global company with a presence in...
-
Customer Service Representative for New Balance EMEA
hace 3 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout New BalanceNew Balance is a global brand committed to delivering innovative products that combine function, fashion, performance, and style. As a Customer Service Representative for the EMEA region, you will play a crucial role in supporting the company's values and delivering exceptional customer service.Job DescriptionWe are looking for an...
-
Customer Service Representative for New Balance EMEA
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support to cater to diverse markets. We prioritize customer service, sales, and technical support solutions for clients worldwide. Our inclusive workplace celebrates diversity, fostering an environment where everyone feels valued and...
-
Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Cpm International A tiempo completo{"h2":"Job Description"}Job DescriptionAt CPM International, we are seeking a highly skilled and motivated Customer Service Representative to join our New Balance EMEA team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our clients across Europe, the Middle East, and...
-
Customer Service Representative for New Balance EMEA
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoRole OverviewNew Balance EMEA is seeking a Customer Service Representative to support our global clients with multilingual support services. ResponsibilitiesWork collaboratively with consumers to answer product information requests and resolve queries in a skilled and professional manner, putting ourselves in our customers' shoes to analyse their problems...
-
Customer Service Representative for New Balance EMEA
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoCompany Overview: CPM International is a global organization with a presence in over 30 countries, providing multilingual support to diverse markets. We prioritize customer service, sales, and technical support solutions for clients worldwide.Salary: €13 per hour (part-time, 30 hours/week)Job Description: As a Customer Service Representative for New...
-
New Balance Emea Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCpm International is a global company with a presence in over 30 countries, providing multilingual support tailored to diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our ValuesWe celebrate diversity, welcoming everyone and embracing unique styles. Our accessible workplace...
-
Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company present in over 30 countries, offering multilingual support tailored to diverse markets.Our Client New BalanceNew Balance believes that everyone is born to move, and they offer innovative products combining function, fashion, performance, and style.Job SummaryWe are looking for a skilled customer...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer multilingual support to cater to diverse markets worldwide, focusing on customer service, sales, and technical solutions.We pride ourselves on celebrating diversity and welcoming individuals from all backgrounds. Our inclusive workplace empowers...
-
Global Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoCompany OverviewAt CPM International, we have a global presence in over 30 countries. Our multilingual support is tailored to meet the needs of our diverse markets. We focus on delivering exceptional customer service, sales, and technical support solutions to clients worldwide.Job DescriptionWe are seeking an extraordinary individual to join our team as a...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoCpm International is a global company with a presence in over 30 countries. We offer multilingual support tailored to diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide. We celebrate diversity and welcome everyone. Our workplace fosters inclusion and empowers you to bring your whole self to work....
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout UsCpm International is a global organization with a presence in over 30 countries, providing multilingual support tailored to diverse markets. Our focus lies in customer service, sales, and technical support solutions for clients worldwide. We celebrate diversity and welcome individuals from all walks of life, fostering an inclusive workplace where...
-
Customer Service Representative New Balance Emea
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages, tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Our Client New BalanceWe work closely with New Balance, a company...
-
New Balance EMEA Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España CPM International A tiempo completoCompany OverviewWe are a global company with a presence in over 30 countries. Our multilingual support team helps our diverse markets succeed.SalaryThe estimated annual salary for this position is €18,400 gross per year.Job DescriptionWe are looking for an exceptional customer service professional to join our New Balance team. As a key member of our...
-
Customer Service Representative
hace 3 semanas
Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. We prioritize customer service, sales, and technical support solutions for clients worldwide.A Career at CPM InternationalWe celebrate diversity and welcome individuals from all backgrounds. Our...
