Live Expert

hace 2 semanas

Barcelona, España Concentrix Spain A tiempo completo

.Experience the power of a game-changing careerWant to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Live Expert in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.As a Live Expert on our team, you will:Demonstrate products and features on a video callIncrease sales and market share through your interactionsIncrease conversion rate from query to purchaseDeliver excellent customer service on each callAnswer queries efficiently and confidentlyMaintain an expert understanding of productsMerchandising, maintaining, and reporting on inventoryKeeping up to date with trainingProvide market related insights and feedbackPresenting on public, and internal facing video contentScriptwriting and translationsCreating and presenting training contentSupport for the call centre where necessarySupport for filming tasks as required including potential out of hours workingYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:Are bilingual or proficient in Italian plus advanced EnglishHave previous customer service and/or sales experienceAre passionate or have previous work experience within technologyAre friendly and have an engaging personalityAre comfortable working in a training and sales environmentAre comfortable demonstrating on a one to one and group basisAre comfortable working on cameraAre personable and energeticHave trong communication skillsAre self-motivated and positiveAre eager to tackle challenges and changeAre a team-playerDon't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.What's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW

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