Tech Night Supporter
hace 2 semanas
Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that provides service excellence to colleagues across the world.
Your PersonalityAs a person, you thrive in a dynamic and ever-changing environment where no two days are ever the same.
You will communicate with many different users across cultures, so it is essential that you have excellent communication skills and are able to meet the users at their level of competence.
In addition, you must be able to show understanding and empathy for the users' situation and guide them through a solution, while setting clear expectations for the user in the process.
You see challenges rather than problems and gain energy by talking to users and helping them solve their issues.
Let us help you grow
The Department We are a department of around 60 employees, so we put a lot of energy into generating a great sense of team spirit alongside a high degree of ownership and dedication to providing service excellence to our customers.
Therefore, it is important to us that you are a natural team player looking for the chance to contribute with your service minded, positive and proactive attitude.We take pride in training our new colleagues intensively.
We offer a thorough onboarding program to ensure, that both you and your colleagues are happy from day one.
You start out with a buddy, who will assist you getting ready and prepared for your new role.Joining us, you will experience a dynamic work environment with a positive and informal atmosphere.
Your Responsibilities• You will have a key position in providing TECH support our more than 2000 fashion stores in Europe.
We are responsible for solving incidents and service requests to ensure that our colleagues can focus on their responsibilities.• Provide remote support to our retail store systems and applications• Ensure that all registration is done according to guidelines (ITIL)• Drive user behavior to increase self-service• Provide advice and guidance on applications and systems• Participate in the continued optimization of the global TECH Service Desk• Act as users' advocates in TECH and follow through on tickets.
Your Qualifications• Experience with POS systems would be an advantage• Basic grasp in troubleshooting hardware and software products• Understanding network concepts• Good analytical and problem-solving skills• Outstanding interpersonal skills and great team player• Strong communication skills• Must be able to accommodate a flexible work schedule/some weekend• Fluent in written and spoken English• Affinity and flair for IT/ technical solutions Do you want to know more about us?
Follow us on our social mediaInstagram:@bestseller_spainFacebook: Bestseller EspañaLinkedin: BESTSELLER#LI-Onsite Formarás parte de la familia BESTSELLER, una cultura acogedora que valora las nuevas ideas y da voz a todos.
Apostamos por el espíritu emprendedor, lo que implica que tendrás la libertad de desarrollarte según tus propias preferencias.
Te brindamos responsabilidad y la oportunidad de crecer tanto personal como profesionalmente desde el primer día.
Creemos en la flexibilidad y la autonomía en tu rutina diaria y lugar de trabajo, para que puedas alcanzar tu máximo potencial.
En BESTSELLER España, nos apasiona aprovechar cada oportunidad, desafío y elección.
Somos una compañía líder en el sector de la moda a nivel mundial, con un ritmo rápido y un enfoque familiar.
Hemos construido algunas de las marcas más sólidas de la industria, gracias a nuestro compromiso de empoderar a cada individuo en su propio camino.
Nos impulsamos a mejorar constantemente, a actuar de manera sostenible, a fomentar la diversidad y brindar igualdad de oportunidades.
Competimos con confianza y desafiamos continuamente el statu quo.
Descubre cómo BESTSELLER España está transformando la industria de la moda, una vez más.
Somos BESTSELLER.
Together, we own it.
-
TECH Supporter
hace 1 mes
Málaga, España BESTSELLER A tiempo completoPOSITION SUMMARY The primary task of the position is to provide TECH Service to Bestseller employees and partners globally. The supporter’s objective is to enable the end users in optimizing their performance by solving incidents and service requests to the agreed service level. In addition, advise and knowledge sharing must take place to make the users...
-
Tech Supporter
hace 1 mes
Málaga, España Bestseller A tiempo completoPOSITION SUMMARYThe primary task of the position is to provide TECH Service to Bestseller employees and partners globally. The supporter's objective is to enable the end users in optimizing their performance by solving incidents and service requests to the agreed service level. In addition, advise and knowledge sharing must take place to make the users more...
-
Tech Supporter
hace 1 mes
Málaga, España Bestseller A tiempo completoPOSITION SUMMARY The primary task of the position is to provide TECH Service to Bestseller employees and partners globally. The supporter's objective is to enable the end users in optimizing their performance by solving incidents and service requests to the agreed service level. In addition, advise and knowledge sharing must take place to make the users more...
-
Tech Supporter
hace 1 mes
Málaga, España Bestseller A tiempo completoBESTSELLER is a family-owned company that began its exciting journey in Denmark in 1975.Since then, we have evolved into a global leader in the fashion world.With over 18,000 people as part of our large family and a pres-ence in more than 70 international markets, our essence shines through in more than 9,500 own stores and 15,000 associated sales...
-
Tech Supporter
hace 2 días
Málaga, España buscojobs España A tiempo completoThe primary task of the position is to provide TECH Service to Bestseller employees and partners globally. The supporter’s objective is to enable the end users in optimizing their performance by solving incidents and service requests to the agreed service level. In addition, advise and knowledge sharing must take place to make the users more independent...
-
TECH Supporter
hace 1 mes
Málaga, España BESTSELLER A tiempo completoBESTSELLER is a family-owned company that began its exciting journey in Denmark in 1975. Since then, we have evolved into a global leader in the fashion world. With over 18,000 people as part of our large family and a pres-ence in more than 70 international markets, our essence shines through in more than 9,500 own stores and 15,000 associated sales points....
-
Tech Supporter
hace 1 mes
Málaga, España Best Seller A tiempo completoBESTSELLER is a family-owned company that began its exciting journey in Denmark in 1975. Since then, we have evolved into a global leader in the fashion world. With over 18,000 people as part of our large family and a presence in more than 70 international markets, our essence shines through in more than 9,500 own stores and 15,000 associated sales...
-
Tech Supporter
hace 2 semanas
Málaga, España Bestseller Textilhandels Gmbh A tiempo completoBESTSELLER is a family-owned company that began its exciting journey in Denmark in 1975.Since then, we have evolved into a global leader in the fashion world.With over 18,000 people as part of our large family and a presence in more than 70 international markets, our essence shines through in more than 9,500 own stores and 15,000 associated sales...
-
Tech Supporter
hace 1 mes
Málaga, España Best Seller A tiempo completoBESTSELLER is a family-owned company that began its exciting journey in Denmark in 1975. Since then, we have evolved into a global leader in the fashion world. With over 18,000 people as part of our large family and a presence in more than 70 international markets, our essence shines through in more than 9,500 own stores and 15,000 associated sales...
-
Tech Supporter
hace 2 semanas
Málaga, España Bestseller Textilhandels Gmbh A tiempo completoBESTSELLER is a family-owned company that began its exciting journey in Denmark in 1975. Since then, we have evolved into a global leader in the fashion world. With over 18,000 people as part of our large family and a presence in more than 70 international markets, our essence shines through in more than 9,500 own stores and 15,000 associated sales...
-
TECH Supporter
hace 2 semanas
Málaga, España Bestseller Textilhandels GmbH A tiempo completoBESTSELLER is a family-owned company that began its exciting journey in Denmark in 1975. Since then, we have evolved into a global leader in the fashion world. With over 18,000 people as part of our large family and a presence in more than 70 international markets, our essence shines through in more than 9,500 own stores and 15,000 associated sales points....
-
Tech Supporter
hace 1 mes
Málaga, España BEST SELLER A tiempo completoBESTSELLER is a family-owned company that began its exciting journey in Denmark in 1975. Since then, we have evolved into a global leader in the fashion world. With over 18,000 people as part of our large family and a presence in more than 70 international markets, our essence shines through in more than 9,500 own stores and 15,000 associated sales points....
-
Tech Night Supporter
hace 2 meses
Málaga, España Best Seller A tiempo completo.Are you passionate about providing prime service to your colleagues in a fast-moving environment, where no two days are the same and the demand for quick high-quality service is high?Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that provides...
-
Tech Night Supporter
hace 2 meses
Málaga, España Bestseller A tiempo completoAre you passionate about providing prime service to your colleagues in a fast-moving environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that provides...
-
Tech Night Supporter
hace 2 meses
Málaga, España Best Seller A tiempo completo.Are you passionate about providing prime service to your colleagues in a fast-moving environment, where no two days are the same and the demand for quick high-quality service is high?Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that provides...
-
Tech Night Supporter
hace 2 meses
Málaga, España Bestseller A tiempo completoAre you passionate about providing prime service to your colleagues in a fast-moving environment, where no two days are the same and the demand for quick high-quality service is high?Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that provides service...
-
Tech Night Supporter
hace 1 mes
Málaga, España BESTSELLER A tiempo completoAre you passionate about providing prime service to your colleagues in a fast-moving environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that provides...
-
Tech Night Supporter
hace 2 meses
Málaga, España Best Seller A tiempo completoAre you passionate about providing prime service to your colleagues in a fast-moving environment, where no two days are the same and the demand for quick high-quality service is high?Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that provides service...
-
Tech Night Supporter
hace 2 meses
Málaga, España BESTSELLER A tiempo completoAre you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that...
-
Tech Night Supporter
hace 2 meses
Málaga, España Best Seller A tiempo completoAre you passionate about providing prime service to your colleagues in a fast-moving environment, where no two days are the same and the demand for quick high-quality service is high?Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that provides service...
